Évaluations des clients Motor Masters

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Motor Masters

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Brandon S. le

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Employees were very friendly abd well spoken.

Scott R. le

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Le client n'a pas laissé de commentaire.

John C. le

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1.99 a mile is a rip off, especially if you have to pay for gas as well. Having a location with a person working there is better

Ian K. le

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Would recommend this location, great service and friendly.

Elizabeth K. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Le client n'a pas laissé de commentaire.

Link L. le

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Easy, pleasant transaction. Very nice people.

Karl B. le

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Le client n'a pas laissé de commentaire.

Kristen L. le

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Le client n'a pas laissé de commentaire.

Jeff T. le

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Le client n'a pas laissé de commentaire.

Sean R. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Dominick R. le

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Mike, was very friendly, helpful and informative. He did a great job of explaining the trailer operation, driving tips, etc. This was a great rental experience!! Thank you!

Kayla A. le

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Owner was extremely helpful. He took his time and informed us of everything we needed to know. I would highly recommend using this location. I will use this location again if needed for future moves.

RICHARD B. le

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Easy pickup, truck was in excellent condition, no complaints at all.

Karen M. le

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Le client n'a pas laissé de commentaire.

Liam K. le

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Le client n'a pas laissé de commentaire.

Rich L. le

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Nothing to add, everything was excellent.

Nicholas S. le

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Le client n'a pas laissé de commentaire.

John P W. le

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Great service.

Renee S. le

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Parking was very difficult. The lot was very small.

Anna S. le

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Le client n'a pas laissé de commentaire.

James H. le

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Location was out of the way, I had selected a closer location but then was told to move to this other location once I got to the first location. The people were friendly and helpful. When I had an issue during the rental I tried to call and was directed to a voicemal with a full mailbox.

Frances B. le

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Le client n'a pas laissé de commentaire.

william P. le

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It was a pleasure to pick up a truck. The introduction to the truck and how to use all of the functions was excellent. I would refer any business to thia location and staff. A professional experience.

Benay F. le

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Le client n'a pas laissé de commentaire.

FRANK K. le

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Le client n'a pas laissé de commentaire.

Sean K. le

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Le client n'a pas laissé de commentaire.

Don S. le

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Mike was very friendly, informative & cared about my experience. Nice to deal with a quality organization! Thanks!

Pamela C. le

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Le client n'a pas laissé de commentaire.

Aristoteles B. le

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Le client n'a pas laissé de commentaire.

abraham A. le

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Le client n'a pas laissé de commentaire.

Karen M. le

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I called to confirm my reservation (as prompted in one of the many texts and emails from Uhaul) and I left a message on the voicemail to confirm that I would be in to pick up the truck as planned. When I arrived the mechanic seemed surprised that I was there. He opened the truck. Gave me the key and Confirmed by phone that I could use blankets. Period. No paperwork. No signature. No mileage taken. Nothing. When I dropped the truck off in Lakewood, also as outlined in my reservation, the folks seemed surprised. The desk agent at the storage facility was great and made several calls to try to straighten the issue out. But that is time and money away from my life. I see by my Amex bill that someone decided that this time wasting should cost me $135. And a second charge for $3+ was also received. No call. No communication. Just a couple of charges. I could dispute the charge. But I’d rather just end this relationship and rent from the other guys next time. This whole experience was poorly executed on your part, Uhaul.

Fredy C. le

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Trucks have to inspect with more cautious. Had problems the back door, difficult to close

Carol B. le

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My rental was supposed to be for 24 hours even tho it said 8 hours. I was charged for 2 days. Also. I am pretty sure I did not travel 40 miles as my old house is only 10 miles away. The gentleman behind the desk seemed to blame all the charges on the automated system. It's my fault for not checking the outgoing mileage and not having him change the 8 hours to daily. I will not use this locaton again. Also, the number listed for the location gets forwarded to his cell phone voice mail.

mike H. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Mike at Motor Masters 133 US Hwy 46 Rockaway, NJ 07866 was extremely helpful. I intended to use your 24/7 process to pick up (outside Mike's normal business hours). As it happened he was on site, and it was a good thing. The 24/7 process gut "hung up" on verification of my information - at least 15 minutes. Mike was good enough to boot up his system and get me checked in and on my way so I wasn't delayed any further. Great experience! Thank you. Chris Brady

Doug S. le

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Owner was very pleasant and helpful.

Gregory E. le

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Again, the locations are fine. It's everything else that makes renting from uhaul a chore. People are using these trucks to move. They don't need to have to scramble for a truck that Uhaul said would be there when reservations were made a week prior.

Nestor M. le

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Had to wait 2 hours to get a truck even though we used the express pick up and entered all license info online. Still didn’t receive a truck in a timely manner even after we did a verification call and provided a photocopied license. Also, no handcarts or furniture pads were available. Very poor service

Christopher K. le

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I locked my keys in the truck and the guy at the counter totally helped me for free! This place is awesome! Thanks so much for all your help!

Jeffery W. le

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Le client n'a pas laissé de commentaire.

Harry M. le

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Nothing. This is the second time we’ve rented from this location and the owner’s are a pleasure to work with. -Harry

richard A. le

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Le client n'a pas laissé de commentaire.

le

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Le client n'a pas laissé de commentaire.

ANGELA O. le

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Great costumer service and clear information

chuck W. le

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Le client n'a pas laissé de commentaire.

AYANA C. le

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This was a very smooth process. The truck smelled very clean and ran well. I was happy. Thank you.

Philip T. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Sally C. le

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Le client n'a pas laissé de commentaire.

MICHAEL G. le

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Le client n'a pas laissé de commentaire.

Daniela C. le

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Le client n'a pas laissé de commentaire.

Peter F. le

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Le client n'a pas laissé de commentaire.

alex S. le

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Le client n'a pas laissé de commentaire.

Al L. le

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Le client n'a pas laissé de commentaire.

GAMAL R. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Very friendly and immediately accommodating. Fixed the taillight on the trailer for my safety. Great people

Morris G. le

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When we picked up the uhaul we agreed upon a location 15 minutes from our house. When we got the email confirmation in the morning the location had been switched again and was now 45 minutes from our house. I called to change the location, which they did, but received an "I don't care attitude" from everyone I spoke to. Highly unprofessional service all around.

Kerry F. le

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I had a problem that my credit card was charged for an extra day when I returned the truck on the same day. Because the facility was closed on Sundays I just dropped truck and keys off. When I went in to ask about charge I was given a number in which the person was not there and out of office not sure why they couldn't fix it right away. Now i have to dispute charge very upset

Steven R. le

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Please try and get the truck to the location requested. I was expecting to go to Morris Plains and wound up in Rockaway which cost me milage as it was the opposite direction.

Kenneth H. le

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Le client n'a pas laissé de commentaire.

ROBERT K. le

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Nothing. It was excellent.

Ridgely H. le

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Le client n'a pas laissé de commentaire.

sebastiaan R. le

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It took over 2 hours to get my Uhaul because it was boxed in by another Uhaul.

Nicholas S. le

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I dropped off on a Sunday when the shop was closed. Parking was a little bit tight for the 17ft truck. There was also no sign for the key drop off. I just had to put it in the mail slot of the auto shop and hope for the best.

Lynn O. le

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Le client n'a pas laissé de commentaire.

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