The app can be more user friendly. App needs the ability to save or remember your progress if you accidentally close the app. Currently if this happens you have to start over. If this happens when you are enter “return data†the app does not allow you back in for that rental.
Dwayne M.
Customer Reviews for Mount Hope Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
No suggestions for improvement. I really enjoyed this detail: that the padlock which came with the truck was chained to the back door handle. No possible way to lose that accidentally!
Joesph B.I was over charged for gas .
Yolanda A.I was very satisfied with my experience at this location! 5 stars 🌟🌟🌟🌟🌟
Shannon S.Great Owner ! Easy to work with !
Chris C.Best experience ever to a uhaul, he was professional and courteous and quick about about everything.
Yaveline E.Very friendly and quick and easy service
BRIANJ D.Mr Sweetman is extremely personable & answered all of my questions about the equipment. I will definitely be renting at this location again. I will also be recommending this location to both family and friends.
DAVIDM M.Sam went above and beyond to help me secure this rental. He's awesome
MARIANNEC R.No improvement needed at this location
THOMASK S.Sam is the best!
vincent B.Everything went extremely well and the transition was simple. Mount Hope Tire was very kind and showed great courteous.
John C.Sam is wonderful to deal with! He made the whole process very easy and convenient. I would definitely use him again and recommend him to others.
Barbara D.Awesome experience!!!! Great customer service
Stephen G.Excellent customer service
Michael A.DONT SEND CUSTOMER 1 HR OFF ROUTE TO PICK UP TRAILER AND ENCURE TOLLS TO DESTINATION
STEVE R.Awesome customer service, fast and friendly, easy and smooth transaction. Definitely will do business there again.
Angel P.Very convenient. Great customer service!
JEANETTE G.Rental Agent ( Mr Sweetman) was extremely helpful and explained benefit of good coverage. He took time to fully explain the Rental Agreement and answered all questions I ran by him. Overall good experience.
DAVID M.If you say there will be a truck ready for someone at the specified location then have the truck there and don't charge me mileage for your mistake.
David Z.FYI this has nothing to do with the pickup: I was told by Uhaul that this location was open from 8 am to 12 p.m., but I got a call around 10 am telling me that they were aware that I had not picked up my rental and it would be canceled by 11:30 if I did not show up. Nowhere was I ahead of time, via email or the person who confirmed my reservation that I had to pick it up by 11:30 am. Otherwise the experience was positive.
Gail K.we ordered the truck 1 mos. prior to moving and the place called and couldn't give us the 26ft. we ordered. Mt Hope came thru with the 26ft. and thank god cause we couldn't do our moving with a 17ft. truck. we were told same time when pick up.Thanks Mt. Hope tire.for helping us.
frank R.Great service at this location. The $19,95 Uhaul advertising is very deceptive. That kind of deception just pisses people off.
Robert H.