Customer Reviews for Mount Joy Sunoco
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

3

Cup holders were dirty. They were unable to provide a receipt on return. Email failed called 800 number. They claimed to have sent twice. Still have not received. Both pickup and return were VERY slow due to speed of internet connection - at least that was their excuse.

Évaluation :

5

FIX corporate u-haul servers. Corporate Haul: STOP charging for a 2nd day when we're returning the vehicle within 10hrs. This creates a lot of time for the local office & many many hours of client time with the corporate side to get this fixed.

Évaluation :

2

You could start by explaining the reason why I filled all my information online to reserve the truck rental and when I went to pick the rental up I had to do it all over again. Not much of a time saver.

Évaluation :

5

We were charged for fuel by uhaul even though we put more fuel in it than what we received the truck with.

Évaluation :

2

address listed was incorrect. The attendant answered with yes and no or one word answers. He was not personable. The location was not well advertised.

Évaluation :

3

This is a gas station and the only way you would know it is a Uhaul location is the sticker on the window. I had to wait to drop it off because the owner was running the cash register for the mini mart inside the gas station store. Don't be in hurry to get out of there. He was very nice, but a little difficult to understand.

Évaluation :

2

The Mobile App looks very nice but is flaky. Did not have a very good feeling about the place when I checked in. Did not have a scanner for my credit card so they wrote down the information. They couldn't "see" all of the reservation and only had half as many furniture pads as requested.

Évaluation :

2

Nice gu, but constantly distracted by other customers buying tobacco or other junk. It took forever to get the truck