Le client n'a pas laissé de commentaire.
Brad M
Customer Reviews for DW Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I had requested pick up from a locations maybe 2 miles from my apt, but instead was informed the night before when I called for confirmation that my picked location had changed. The Gravette location was fine, but was an extra 20 mins out of my way, when there were 2 other pick up locations available.
Flemming AGreat experience! Pickup and return was a breeze.
Gretchen KI’ve rented from them many times and it’s always a smooth and easy process and the folks are always enjoyable to work with!
Bruce SU-Hauls unique return through the app is great — fairly quick and painless.
Bruce MUsing Google maps the location shows up 2,6 miles away. This is not fault of location but there should be something noting the address will not show up correctly. I drove around gps point multiple times before I found it then i was billed for 4 additional miles. It seems Uhaul nickels and dimes me every time I use them. I will be considering alternatives next time.
Ronald BThe windshield needed cleaning. Other than that it was clean
Jessika CAwesome
TERRY NI have not received any email stating that the trailer was returned in good condition
Tom DI rented a half dozen furniture pads. When I opened the bag they came in there were only four pads.
Chris RAll was good so no improvements needed.
DANIEL WHire some people that give a hoot.
DANIEL WThe entire process of the rental was friendly and efficient. I greatly appreciated the quality of service.
George RGreat attitude and had what we needed
Mike RThe dolly provided was in VERY poor condition. The ratchet straps were frayed, the fenders were cracked. The bolts on the fenders were in terrible condition. Safety stickers half missing, peeling off, and faded. The man took off the $70 insurance I originally selected on my order online after trying to get us to purchase $200+ insurance, leaving us with NONE without our understanding.
MARK MAs always Excellent in every way!!!
TIMOTHY HBe more clear on drop off location. I was told the drop off location would be open for me to choose from three in the area I was going. Turned out I had one choice and it was 30 minutes out of the way. The other ones were full and couldn't take any more. This would have been helpful to know or at least not given the impression that I had a choice.
Maureen RThey didn't have blankets or dollies. All sites should have those!
Chadron YThe guy inside would not come out and meet me and I still haven't gotten my deposit back, and the GPS doesn't take u to there location
Stephen LLock was impossible to open to get key
MATTHEW CReserved trailer was ready and they hooked it up for us and were very pleasant to deal with.
Charles DPut a tongue Jack on every trailer that you have so no One has to pick anything up and hurt themselves.
Ralph JNothing! The service was outstanding among those I interacted with. Team was Friendly, polite and gave the sense they wanted to help, a little southern charm. Please pass on our gratitude and thanks for helping ease the stress of a long relocation from Ca. To NC.
greg mRented the vehicle for 6 hours /1 day -pick up on 10/29 @11:30AM. The facility was closed on Sunday 10/30 when I returned @ 9AM. Was charged 2 day rental as the vehicle was checked in Monday 10/31 @ 9AM. Was charged for Sunday-Monday rental. Did not have the vehicle in my possession for that time frame. Feels wrong to charge for days not contracted or used. Please connect with me regarding this matter to make this right.
Mike REasy and quick pick up and return.
David WRien
John REntire email and text process is a complete nightmare
Mark FVery accommodating and pleasant to work with.
John RAttendant was very helpful and polite.
Danna SSuper helpful guys in there. The App was giving me an issue but the guy was able to print out what the app was failing to show me.
JAMES WVery good customer service. Will use again
Terry LThey were friendly and welcoming. Tyler especially. He was very knowledgeable extremely helpful.
Angel KI've rented from uhaul more times than I can count and have had great service, equipment and outstanding experiences, but Mt Pleasant Automotive has been the best yet to work with! Thanks for taking care of my transport needs!
Bruce SThis was such an easy pick up thanks to Tyler at mount pleasant automotive!!! Tyler went above and beyond in making sure we had everything we needed for our reservation. He was highly professional and so kind!!
Kory GNo one on site to check in causing us to be ripped off on the fuel!
Micheal LThe truck has a pretty bad alignment issue and would shake over 35 mph
Christopher KThe owner of the establishment is very helpful and professional. We were moving from NW Arkansas to North Atlanta so we figured it would be best to pull our vehicles on a trailer because of the long drive. I told him that I had never really hooked up a hitch blind before or put a vehicles on the toeing trailer before, so he was very helpful with assisting me to getting it done. Together we were able to back up a 26 ft truck and get it pulled from its storing location. Then he help show me how to get my vehicle all tied for the long journey ahead. I couldn't ask for better service.
Johnathan WMaybe give options to customers as to the preferred drop of locations, but everything else was great.
STACEY TExcellent service à la clientèle.
Wayne BEngine light came on during return trip to dealer.Truck ran fine,.
Phillip CHad a blowout on car dolly. Tire destroyed the side of my car. Had to wait until the next day for a replacement. The replacement dolly was so bad with stress cracks I didn't find out about them until I dropped it off, they told me that I was lucky that I didn't lose my car or my life or someone else. I paid a lot of money for this trip and thought I was getting safe equipment. I'll never do this again. I should be reimbursed for my costs due to endangering my life with faulty equipment and lack of inspection
Todd MFast and convenient
Joel BDamon has always taken good care of me.
AL B