Évaluations des clients Mount Pleasant Meat Company

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mount Pleasant Meat Company

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Phillip S. le

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I did express check in and upon arrival they had no information other than my name. No one helped me hookup or check my connections. Flying solo on that one. Had there not been readable instructions on the trailer tongue I would have been in a pickle. I asked for insurance online, but since I had to hook up by myself I sent my wife back inside with the trailer number and to pay. She didn’t know about the insurance so she declined. After hook up was completed I went back in to add the insurance and was informed it was too late because “she” declined. After trying to explain I received some attitude. I then made the statement that if something happened to the trailer and I couldn’t get the insurance I would hold her responsible. She said “naw”. I gave up and left. Then when I returned the trailer and my receipt was only available by email there was an $11.00 charge for unloading an auto or something or the other. Never saw that before or been charged for it before.

donna C. le

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Le client n'a pas laissé de commentaire.

Salim A. le

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Le client n'a pas laissé de commentaire.

David H. le

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Called to tell them I would be late. When I got their lady said I needed to take rental to Pittsburg, Tx. Another hour delay in processing

Darrell W. le

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Le client n'a pas laissé de commentaire.

felicia C. le

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Everything was wonderful

Janet W. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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The sales person could not help us with the rental. The web site didn't work. We had to get help from a regional manager over the phone to make the rental

Alan M. le

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This location is a convenience store, and there was only one clerk, and he had to stop and complete store transactions before he could complete my check-in. I was left standing while he waited on customers who had arrived after me.

Rebecca B. le

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No one was available to help me unload my vehicle from the trailer or to unhook the trailer. My son in law had to help me. Glad all I have left to drop off now is the truck. Wish I could drop it off somewhere else.

Alice W. le

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Le client n'a pas laissé de commentaire.

THOMAS K. le

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Very easy transaction. Emailed my drop off receipt.

linda E. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

Mariah F. le

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The employees at this location were truly horrible people. I called them before I came to ask if they new how to remove my car from the tow dolly and they told me yes. When I arrived and gave them they keys I had to remind them that I needed help to remove my car and that I was told they could help me (the Uhaul Woodlake employees told me the drop off location would be able to remove my care from the two dolly). When we went outside both the employees (one man, one woman) looked at the Uhaul and my care and said we don’t know how to remove it, turned around and went back in the store leaving my 63 yr old mother and I to figure it out for ourselves even after they told us they could help. I watched a quick video on Youtube and figured out how to unattach my care from the tow dolly. It was very simple and straightforward and I was able to remove the straps from my tires and the chain on the driver side. When I tried to remove the chain from the passenger side I noticed right away the chain had no give like the other one, it was wrapped and hooked under my car improperly. I tried to get the chain off for about an hour, asked two gentlemen for help. The two gentlemen tried to remove it but they had not luck either. My mom and I were begging to get tired and dehydrated so we went back in the store to seek help and water. The two employees did not offer us any more assistance (other than two tools that could not be used). They also did not even offer us water! They made us pay for it! My mom and I went back outside to try again. I eventually called the number located on the tow dolly once I realized the chain was going no where. The lady on the phone said she would call someone to help. Help arrived over an hour later. The man who came was quick but it took so long for him to get their. In total we spent 3 hours trying to return the Uhaul (from 2:00 pm- 5:00 pm). This serious of events all started with the employee at my pick up location improperly chaining my car to the tow dolly. I had to reschedule my time for my internet services to be set up because of this ordeal. I hate writing negative reviews but this was just unacceptable in every single way and I followed all protocols, paid good money, and Uhaul was ultimately at fault. I have always used Uhaul for my moves but this may be the end of my patronage with them.

JACK S. le

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When the pick up location is changed the Uhaul website should be updated to reflect the new location. Since the web site was not updated I was prevented from performing the electronic check in.

James L. le

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Make it easier for folks to rent equipment online. When only to find out when you go to pickup you need a smartphone to complete the rental THIS SHOULD BEEN DONE ONLINE DURING CONFIRMATION OF ORDER. Not everyone uses this type of technology!!!!!!!!

Kayla P. le

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Le client n'a pas laissé de commentaire.

paul R. le

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Make sure everything is functioning properly in the truck because the AC didn't work make sure your 1st destination is going to have a truck for you

WALTER F. le

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Business tried to charge me nearly double what uhaul.com confirmed. Had to call customer service to get order correct. Truck had small crack in mom's attic that was not noted and it was a cloudy day and did not see hole that had been repaired but patch did not hold. Rained that night and luckily we had expensive furniture on the other side of truck. Went to mop out the area and got lots of grey, smelly animal hair on our mop that we did not notice when picking up truck. Check-in was good and fast no complaints when returning truck.

Randall R. le

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Very unhelpful staff .

Jim C. le

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Man was rude and argued with me. I was told at pick up point to just pile the blankets in a neat pile and not to fold them. This man argued about it and I told him this is what I was instructed to do.

Garth J. le

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Le client n'a pas laissé de commentaire.

Cecil J. le

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I was misled about the return gas procedure when the rental truck is picked up on empty, truck acted like it wanted to quit running, low pressure light stayed on, could barely understand the sales associate, & service was horrible. I would never rent from this location.

Oliver M. le

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Make sure that you have working systems to make it easier For both the customers and the shop owners.

mary S. le

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The ratchets on the auto were very rusty & not well maintained. The people at this location were very nice. They had trouble with the uhaul app.

WALTER F. le

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Le client n'a pas laissé de commentaire.

Adam J. le

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The two gentlemen at the store were absolutely awful. Extremely rude. Did not know how to use the computer. Equipment/contract was NOT ready when I arrived even though I completed the Express check in. When we dropped off the equipment, the guys there were again extremely rude. Would not recommend this location to anyone and will never use this location again.

WALTER F. le

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Le client n'a pas laissé de commentaire.

Deborah R. le

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Le client n'a pas laissé de commentaire.

mark M. le

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Le client n'a pas laissé de commentaire.