Évaluations des clients Mountain Island Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mountain Island Storage

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Cynthia C. le

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Suzzanna at Mountain Island Storage was wonderful - She contacted me the day before pickup and said that they did not have the size truck that I wanted but would keep looking and update me - she did find the desired size and had it ready at the scheduled time. This kind of customer service is almost non-existent these days!

Deborah P. le

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Everything was perfect!

Danny H. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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This site was clean and the worker incredibly friendly. She came out with a broom and helped me fold blankets to make sure I didn’t get hit with any extra charges. Lot is very big so it was easy to maneuver and park a large truck.

Lutishis E. le

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Wonderful experience, kind, courtesy and very friendly.Would recommend U haul to anyone for this Location. Becky was very Informative and had a great positive energy and smile

Stan R. le

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Suzanna was amazing!!! She went above and beyond assisting and taking care of us!!! When we returned truck in Concord it was horrible and were on hold 1 hour or longer trying to get assistance-had to reach out to Suzanna again for help and she continued to help us!!!! Wish you had more Suzanna’s!!!

Linda L. le

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Clean the windshield

Jack T. le

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Le client n'a pas laissé de commentaire.

Carl H. le

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The owner is committed to the customer. I highly recommend her. Better go here than reserving online. If you reserve online, the location you select for pu may be changed at the last minute and not convenient for you.

Jeffrey E. le

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Great customer service.

Oliver R. le

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Unfortunately I forget her name but the lady who is a Liverpool fan had the best customer service ever. I accidentally made a 11pm appointment instead of 11am and she help me get another truck within minutes. She’s the best

SCOTT M. le

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Le client n'a pas laissé de commentaire.

David V. le

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I used the mobile app for check out and return and it worked very well. Great that you can return after hours and use the app. Nice new center - very nice personnel.

Judy R. le

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Nothing it was great.

Cedina M. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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I had a great experience. I would recommend this location to anyone, the staff are very nice and will do what it takes to have you come back again and again. And I did and will continue until my move is complete.

john K. le

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Get their ducks in a row when she called me the day after I rented it I should have been informed of the additional fees

Linda W. le

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I can't think of anything, at this time that would improve my visit. My experience was that great.........

Stephen B. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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Le client n'a pas laissé de commentaire.

john K. le

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Le client n'a pas laissé de commentaire.

Joe P. le

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Le client n'a pas laissé de commentaire.

Harry B. le

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Le client n'a pas laissé de commentaire.

Derek A. le

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The agent who assisted us was amazing and very helpful! Everything went well and the return was easy! Definitely will be going back if the need comes.

danny K. le

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Great store and great service at this new location.

juanita B. le

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Suzanna is awesome to work with!!

jessica W. le

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Le client n'a pas laissé de commentaire.

jadarrin R. le

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Explain the milage charges better please.

Jared C. le

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Accured too many charges and had to dispute all of them. which did not help my moving process. No one knew what they were doing and I was constantly on the phone with Uhaul claims department and customer service days after I drop off the truck. You

BOGUSLAW H. le

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PROFESSIONAL and very friendly Highly recommend.

DARREN T. le

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There is absolutely nothing you need to change at this location. Because of Suzanne the manager at this location I will always be a customer of Uhaul. She made a very stressful move less stressing. Being a heart patient I can’t deal with a lot of stress. After speaking with Suzanne about an issue I was having she immediately assisted me in resolving this without me asking. She is very customer friendly and I will go to this location and refer it to anyone.

Dan P. le

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Le client n'a pas laissé de commentaire.

Tracy B. le

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Suzanna is excellent! She followed up with everything, was very professional!

Tracy B. le

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A representative called me upon reservation to confirm and also again to see if I needed a truck. Great customer service.

Kyrea M. le

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They did not honor the free one month storage.

Sheila W. le

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Excellent Customer service from the time I walked in. And Suzanne and the staff as AWESOME always there if I had a question . Great job.

Cheryl T. le

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Staff was friendly and helpful. Facility is clean, well lit and centrally located.

Joshua M. le

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The workers are very helpful and polite. The facility is clean and we'll lit at night. I love the gate. I felt safe and didn't feel rush at anytime during my experience. Well recommend facility.