Customer Reviews for Move It Self Storage Donna
(Concessionnaire U-Haul dans le voisinage)

64 évaluations

1091 W Expressway 83   Donna, TX 78537

(956) 464-2242

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(956) 464-2242

1091 W Expressway 83
Donna, TX 78537

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

They were awesome in Donna. He was great and made my experience 100x better after the bull that I dealt with online with my account.

Lauren P. 
Évaluation :
5

I found it a little challenging to back up the trailer due to the limited space where trailers are stored. Was able to unhitch then manually push trailer to an open spot. Just an observation but consider that not all customers may be able to do that.

Juan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abraham L. 
Évaluation :
4

The 15-ft truck I rented was quite dirty in both the cab and the back of the truck . Most importantly, the truck's air-conditioning unit was broken and would not blow ANY air from the vents. I didn't notice this until all of my stuff was loaded into the back of the truck so I had no other choice but to just drive it anyway. If the truck was fixed and cleaned then I would have no problem paying the near 300 $I payed to rent it, but after putting up with what I had to I believe I deserve to have some compensation or refund of some kind. Just to clarify, I had no problem with the people I interfaced with at either location. In fact I thought they provided great service, except that the truck was overlooked. Please reach me by email at BrianFitzgerald909@gmail.com or by phone at (956) 373-1269. Thanks so much.

Brian F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teresa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nora M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

The person who helped us was very friendly and knowledgable.

Sandra M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Logan W. 
Évaluation :
5

Very professional on both ends of trip

Steve W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PERLA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel Z. 
Évaluation :
5

Great overall experience

Gabriel Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sherry W. 
Évaluation :
5

It's very fustrating to find a location to drop off cause no one was open and the gates were locked.... So of course I put more miles on the uhal.

Maria F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddy S. 
Évaluation :
5

Being a first time customer the company's employee explain everything perfectly. I was very impressed with his performance, thank you once again. Sincerly, Hector Avalos

Hector A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ken S. 
Évaluation :
2

When I picked up truck engine light was on. Told them about it. Said it would be OK. Called roadside service when I got to home in LaFeria and they came out and said number 1 cylinder was misfire. Got it fixed but delayed me around 5 hours. They should inspect trucks a lot better before renting them out. What if truck would have acted up out in area of phone dead zone and I couldn't make a phone call for help.

DAVID P. 
Évaluation :
5

They went the extra to make sure my return was quick and easy.

Colleen T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Luis C. 
Évaluation :
5

Fast and friendly service!! Made everything easy, from rental, usage, and return. Would definitely rent there again. Merci.

Rebecca S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gricelda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOE H. 
Évaluation :
5

Employee was excellent.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
3

Have the items in stock that your customers reserve. I adddition to a moving trailer, we reserved 24 moving blankets when we made the reservation over a week before pickup. When we got to the facility, they only had 15. It doesn't sound like much, but those are required to protect thousands of dollars of personal possessions.

Charles P. 
Évaluation :
5

Very polite, great costumer service

JOSE ANTONIO R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANA D. 
Évaluation :
5

The uhaul trailer that I rented was not serviced. The tires were not aired up 2 tires had 20 lbs the other 2 had 30 lbs of pressure. They should have had 65 lbs of pressure. I had a blow out and had to sit on highway for 2 hrs for service. The tires were not in good shape.

DONNA W. 
Évaluation :
3

I made a reservation at the Donna location and later found out i had to go pick up truck at different location when i was advised to make reservation ahead of time to secure truck. I was not advised of change until that day when i went to Donna location. Not Good

IRMA M. 
Évaluation :
3

This location in donna was fine but I made reaervation for the pharr location and they didnt even have the working truck so I had to drive 10 miles further for another truck which cost me more money in gas and per mile when I got the uhaul. HORRIBLE experience..

DANIEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLARRISSIA N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
3

I was very disappointed to learn that no UHaul trailers have jacks. The tongue weight, with the surge brake, is a lot. As a matter of fact, when I dropped the trailer off, the attendant was unable to lift is off the hitch himself. I'm not sure what I would have done in case of an emergency and the trailer had to be disconnected, especially if it was loaded...I won't be renting another one.

ROD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sylvia M. 
Évaluation :
5

I honestly can not Think of Anything that needs Improvement at this Moment, the Equipment was Very Clean n Easy to Handle n the Agent that Helped me with my Needs was Truly a Professional n had a lot of Knowledge to share n Help me with at my Time of Need . I Truly Appreciated this n Will Certainly Return again n have been telling others of my Content Experience n Complete Satisfaction with U All....

ADAN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAYNE E. 
Évaluation :
5

kinda proud of your rental trailers,but when u need one what else can u do

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH L. 
Évaluation :
1

Store open almost two hours late.

GARRARD S. 
Évaluation :
4

Although the truck was clean, we had major breakdown issues (fuel pump broke) and had to off load and reload our items. The staff here was super helpful and friendly, and accommodating with our reimbursement concerns.

BRIGETTE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FLEMING T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAY H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary F. 
Évaluation :
4

Rental vehicle had 3/8 tank of gas when picked up. The computer showed they had 2 appliance dollies when they actually had none.

ROBERT S. 
Évaluation :
4

Great help.

DAVE B. 
Évaluation :
3

I was originally scheduled to pick up my 4 x 8 trailer from another location. However, they had no record of my reservation. They sent me to this location. The man asked if I needed help hooking it up. I found this extremely odd. I thought that was his job. After hooking it up, I asked if I should test the lights. When my left signal was on, the right signal was on on the trailer and vice versa. He was able to get another trailer, and I was on my way.

SCOTT OR LISA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
5

none at this time

KEN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARRARD S. 
Évaluation :
5

very nice customer service

KEMISHA W. 
Évaluation :
4

The only problem I had was the tie down loop on the floor in the front right was missing, making it difficult to tie-down a motorcycle.

SCOTT B. 
Évaluation :
3

The trailer gave me issues. First a light socket was screwy, and had to stop part-way through my trip to have that fixed. THEN all the lights on the trailer went out and didn't work. I couldn't figure out why, and there wasn't a UHAUL place anywhere near where I was when it happened, so I had to limit my driving. The maintenance on the trailer was pretty poor. It wasn't until after I reached my destination did I realize that the license plate was over a year expired, and the wires to the lights were old and worn, and in shady condition when I picked up the trailer.

KYLE W. 
Évaluation :
4

Make sure that the drop off location is aware that truck will be dropped there and not ask us to drive all over Texas to find another drop off spot, due to them not having room.

Jesse M. 
Non les évaluations ont été soumises pour cet établissement.

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