Le client n'a pas laissé de commentaire.AMERICO Z.
Customer Reviews for Move It Self Storage Kemah
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kemah, TX 77565
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Vanessa G.
The person that helped was extremely knowledgeable and very courteous to boot. Came out and checked the truck, explained how to inspect and verify previous damages. I would definitely rent from her again! SUPER employee!Michael V.
Very good service. Like customer service. Very happy with the overall service.Luz F.
When I arrived I was not able to get the truck for over an hour because the keys for the truck I rented were not there and the website would not give me the combination to the lock box. After waiting 40 minutes on hold I was able to talk to a customer service rep and he helped me out tremendously. But I do think it's ridiculous that I still had to pay full price after not being able to get a truck until an hour and a half after my reservation time started.Ryan M.
I have used uhaul for long distance two times in the last 6 months. I was very pleased with the ease of renting trucks, the reasonable price of the trucks and the friendly people eager to helpRICHARD P A.
Owner named â€œBuzzâ€ was efficient and experienced in hooking up trailer. Prompt but not rushed service. Office very clean. COVID-19 protection in place.Pannal S.
Le client n'a pas laissé de commentaire.Kathy V.
Le client n'a pas laissé de commentaire.Charles S.
Very professional and flexible! Thank you!Carlos B.
Mrs Rose was the only location we would refer. We had reservations with 4 other places and this was the only place that had any customer service at all. Thank you Ms Rose.Kevin T.
Le client n'a pas laissé de commentaire.JEREMY B.
U-haul has done an excellent job making the online rent and return process smooth and easy. There are a lot of steps but everything works beautifully. Very pleased with the experience.CARLIN K.
Probably the best UHaul location I've ever used!Dexter H.
If you're a minority of any kind, stay away. He'll turn off his conservative talk radio if he feels like it will hurt his money. The contract stated that I was allowed 47 miles, with an extra 40. I did point this out, and was told, "I see the 87 miles on the screen, but you can call them and they will correct it "LaQuisha B.
Le client n'a pas laissé de commentaire.Karen M.
You need a hitch jack on that 12x6 trailer. Hefting that thing onto a ball is just the thing to take out an old mans back. If loaded... no way. The thing needs a hitch jackChuck T.
Le client n'a pas laissé de commentaire.Dale R.
Le client n'a pas laissé de commentaire.SHAWN C.
The young man was very helpful, but I had issues with the tow dolly and had to return it, then the truck had a busted radiator hose and I had to get another truck at another location after filling it up with gas, and I had to take a lyft over to another location to get the truck we were 4 hours late on our move which caused us to lose our help on the move it was a disaster and I haven't been compensated for all the money I'm out of because of this.Vincent F.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.W C.
Le client n'a pas laissé de commentaire.Tracy V.
Super helpful gentleman.Vance K.
Clean truck there was food and drinkAlexis G.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.Tyler M.
Le client n'a pas laissé de commentaire.Michael W.
All good!Ernest R.
Le client n'a pas laissé de commentaire.Wanda Claire S.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Sean K.
Le client n'a pas laissé de commentaire.Freddy G.
Lights were on and sign said we are open. But no one was there. I tried calling to no avail. I was not comfortable with just leaving the dolly and my rental agreement in an open space but had no options. I trust it was there or you would have sent me a different email.Allan B.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.FRANK P.
The best rental experience that I've ever hadMichael F.
Le client n'a pas laissé de commentaire.Benjamin P.
Le client n'a pas laissé de commentaire.Larry S.
Le client n'a pas laissé de commentaire.Francis D.
The staff was very helpful and awesome!Alfredo U.
Le client n'a pas laissé de commentaire.Jody D.
Le client n'a pas laissé de commentaire.David V.
great service.Inan D.
Be prepared when you arrive. The location doesn't have any tools or accessoriesRonald S.
Le client n'a pas laissé de commentaire.Donald L.
Le client n'a pas laissé de commentaire.DEKLERK R.
Extremely impressive owners and staff at this location. Easy access, clean and had a bathroom on site which was clean and lit well. I experienced minor travel trouble and was delayed dropping off the trailer I rented... I didn't even have to explain myself, was never doubted and was graciously given several extra hours without being charged as I missed my drop time by 3-4 hours. Thank you guys. I can't think of any reason to use anyone but the always friendly people at U-Haul in Kemah.BRAD B.
The truck rode very, very rough.Louie R.
Le client n'a pas laissé de commentaire.Chad G.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Ray W.
There is not much space to park and hook up to trailers.Robert G.
Le client n'a pas laissé de commentaire.Bobby W.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.Sharon C.
Le client n'a pas laissé de commentaire.Kyle S.
I'm terrible with names but the fella at the Kemah location was very efficient,courteous and helpful.Ronald S.
Le client n'a pas laissé de commentaire.kelly B.
Le client n'a pas laissé de commentaire.Cole D.
Everything was great!Ginger M.
The guy at the office was a great help. He did everything and even hooked it on my truck. Hes the first one to ever do it. Most of the time the guys just show me where it is and tell me to put it on. But not this guy. He was friendly and did a good job. ChrisChristopher W.
Le client n'a pas laissé de commentaire.Karen P.
Le client n'a pas laissé de commentaire.Jim M.
Rose was great. She was pleasant and engaging and took care of everything I needed.Brett R.
The man at this U-Haul location was great. He was able to pull up my reservation online and see all the errors the previous person had made. He also informed me that the trailer would be taken out of service so that nobody else would have to deal with what I had to endure.Andrew H.
Provide a discounted rate for veterans. Return customerScott L.
I turned my trailer in around 6/6:30p.m. After they closed and they charged me with a extra 24hts guck that place I won't be there again.Andrew S.
Buzz was very nice and helpful thank you.Mark H.
Le client n'a pas laissé de commentaire.Sequioa J.
Le client n'a pas laissé de commentaire.Marcus J.
Buzz does an excellent job of managing the Kemah location.Scott L.
I've moved friends for free, been paid to move things for clients, and moved things for myself over the years. Of all the times I've rented a truck, this was by far the smoothest, fastest.Kevin L.
Everything about this experience was TERRIBLE. I used the U-Haul services to avoid a 250 $-300 $moving charge fee from renting movers. It is NOT CHEAPER using the U-Haul services to move yourself. They act so accommodating in the store and then BOOM, once you return the U-Haul undamaged, you will see an additional over 200 $charge you were not expecting. When you call customer service, instead of them answering my questions on what the additional charges are for, they gave me this well in the fine print we charge for this, that, and the other and even still the additional charge does not add up. When I explained that to them several times even based off what they were telling me was separate additional charges, it still did not add up to the amount I was charged, they became hostile and would not let me speak to a manager. I will NEVER use a U-Haul again. The absolute WORST experience; especially when I could have just hired movers for a cheaper cost. 253 $for three hours.... I made the wrong decision.Halee H.
Le client n'a pas laissé de commentaire.Dakota C.
The guy was excellent getting me going , great employee !Anthony E.
Le client n'a pas laissé de commentaire.Thane J.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Ed G.
The staff was very friendly and helpful! Thanks for such an easy and pleasant experience. ;) MichelleLaura B.
I did not return the rental truck in the 24 hour period agreed upon. Unfortunately, it was about 3 hours after that. It was after hours so I couldn't speak with anyone. I put on my return report that I did not feel it was fair to charge me an additional day. No one spoke with me or tried to contact me. I received a receipt saying I was charge for 2 days. That was the only notice I received from uhaul. I will not be using this uhaul again.Greg G.
Great customer service at the local rental office in a Kemah.Carlos S.
Le client n'a pas laissé de commentaire.jennifer P.
Le client n'a pas laissé de commentaire.wesley H.
I have no complaints.Elton D.
Le client n'a pas laissé de commentaire.Curtis L.
Excellent service!!! I am extremely satisfied!!Zoltan O.
I was quoted 380 in store and 89 onlineJohn F.
Le client n'a pas laissé de commentaire.Ronald L.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Ebony V.
Le client n'a pas laissé de commentaire.Eunice G.
Le client n'a pas laissé de commentaire.John M.
Excellent service à la clientèleOLLIE T.
Le client n'a pas laissé de commentaire.darrell L.
Le client n'a pas laissé de commentaire.Joshua R.
Le client n'a pas laissé de commentaire.kenneth C.