Évaluations des clients Move It Self Storage Kemah

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Move It Self Storage Kemah

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Brett R. le

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Rose was great. She was pleasant and engaging and took care of everything I needed.

Andrew H. le

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The man at this U-Haul location was great. He was able to pull up my reservation online and see all the errors the previous person had made. He also informed me that the trailer would be taken out of service so that nobody else would have to deal with what I had to endure.

Scott L. le

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Provide a discounted rate for veterans. Return customer

Andrew S. le

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I turned my trailer in around 6/6:30p.m. After they closed and they charged me with a extra 24hts guck that place I won’t be there again.

Mark H. le

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Buzz was very nice and helpful thank you.

Sequioa J. le

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Le client n'a pas laissé de commentaire.

Marcus J. le

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Le client n'a pas laissé de commentaire.

Scott L. le

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Buzz does an excellent job of managing the Kemah location.

Kevin L. le

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I've moved friends for free, been paid to move things for clients, and moved things for myself over the years. Of all the times I've rented a truck, this was by far the smoothest, fastest.

Halee H. le

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Everything about this experience was TERRIBLE. I used the U-Haul services to avoid a $250-$300 moving charge fee from renting movers. It is NOT CHEAPER using the U-Haul services to move yourself. They act so accommodating in the store and then BOOM, once you return the U-Haul undamaged, you will see an additional over $200 charge you were not expecting. When you call customer service, instead of them answering my questions on what the additional charges are for, they gave me this well in the fine print we charge for this, that, and the other and even still the additional charge does not add up. When I explained that to them several times even based off what they were telling me was separate additional charges, it still did not add up to the amount I was charged, they became hostile and would not let me speak to a manager. I will NEVER use a U-Haul again. The absolute WORST experience; especially when I could have just hired movers for a cheaper cost. $253 for three hours.... I made the wrong decision.

Dakota C. le

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Le client n'a pas laissé de commentaire.

Anthony E. le

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The guy was excellent getting me going , great employee !

Thane J. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Ed G. le

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Le client n'a pas laissé de commentaire.

Laura B. le

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The staff was very friendly and helpful! Thanks for such an easy and pleasant experience. ;) Michelle

Greg G. le

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I did not return the rental truck in the 24 hour period agreed upon. Unfortunately, it was about 3 hours after that. It was after hours so I couldn't speak with anyone. I put on my return report that I did not feel it was fair to charge me an additional day. No one spoke with me or tried to contact me. I received a receipt saying I was charge for 2 days. That was the only notice I received from uhaul. I will not be using this uhaul again.

Carlos S. le

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Great customer service at the local rental office in a Kemah.

jennifer P. le

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Le client n'a pas laissé de commentaire.

wesley H. le

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Le client n'a pas laissé de commentaire.

Elton D. le

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I have no complaints.

Curtis L. le

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Le client n'a pas laissé de commentaire.

Zoltan O. le

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Excellent service!!! I am extremely satisfied!!

John F. le

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I was quoted 380 in store and 89 online

Ronald L. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Ebony V. le

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Le client n'a pas laissé de commentaire.

Eunice G. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

OLLIE T. le

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Great customer service

darrell L. le

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Le client n'a pas laissé de commentaire.

Joshua R. le

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Le client n'a pas laissé de commentaire.

kenneth C. le

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Le client n'a pas laissé de commentaire.

Paul T. le

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I am upset I was charged and extra day when I was only late by 15 mins.

Dane P. le

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Great staff and very helpful!

James S. le

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“Buzz” was awesome. Great customer service. Fast service too.

Thomas M. le

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Le client n'a pas laissé de commentaire.

scott L. le

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Very helpful easy to find and drop off vehicle.

Jennifer K. le

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Le client n'a pas laissé de commentaire.

CINDY LYNN C. le

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Le client n'a pas laissé de commentaire.

James S. le

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Excellent customer service! Stoffel Family

Larry T. le

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I was originally to return to Egret Bay in League City, but they weren't open when I went by, so I went to the Cien St. location in Kemah and they were most helpful and took the trailer and closed out the contract.

Bruce S. le

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very nice and helpful to us.

Stephanie B. le

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Le client n'a pas laissé de commentaire.

James D. le

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Le client n'a pas laissé de commentaire.

Jody B. le

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If I go through the trouble of early check in.....like entering my license plate, photo of my drivers license, credit card info, etc etc I SHOULD NOT have to do it all again at pick up. The lady at the storage unit was very nice and I don’t blame her but the process sucked. The equipment was cleaned but the trailer was very hard to move up and down with the manual crank Dude to it needing to be serviced “ie greased”

Claudia B. le

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This is a RIP off he never clearly explained anything to me set the truck to come back to the location charged me over 200 locally

jyoti C. le

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Very friendly and helpful

Don S. le

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Le client n'a pas laissé de commentaire.

allison T. le

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I received excellent service at this location!

Juan R. le

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The charges were incorrect, I called customer service and they told me someone would contact me within 3-4 days, he it is a a week later and still no call. I called Mr. Buzz at the location and explained to him what happened and it took him 5 minutes to fix ther problem. Thanks to Mr. Buzz I will continue to use his Uhaul at his location.

Loni B. le

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Le client n'a pas laissé de commentaire.

RICHARD L. le

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Had the equipment I needed and was able to get on my way. This made the move much easier on me.

William B. le

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Fulfill the reservation commitments made.

TOM V. le

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I had my receipt and the trailer was dropped within 10 min

Stephen G. le

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Le client n'a pas laissé de commentaire.

noe R. le

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Le client n'a pas laissé de commentaire.

William O. le

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Buzz was absolutely great to work. I don't think there's room for any improvements to the service that I received from Buzz at Move it Self Storage Kimah...

Carlos B. le

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Le client n'a pas laissé de commentaire.

Jim N. le

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Good trailer pulled perfect nice folks at location

milka M. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Juanita H. le

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The lady was nice.

martin B. le

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attendant was very helpful in getting the trailer returned.. as well as calling the UHAL support time about the rental issue.

TIMOTHY R. le

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Le client n'a pas laissé de commentaire.

eric M. le

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Le client n'a pas laissé de commentaire.

Linda S. le

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The u-haul representative was very happy and quick with the turn in process. Small front lot and the gentlemen made room for me to manouver my truck and trailer while finishing up with another turn in. Very good multi Tasker A+

Angel G. le

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Le client n'a pas laissé de commentaire.

David A. le

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Quick easy

Michael W. le

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Le client n'a pas laissé de commentaire.

Ronald C. le

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More vehicle choices

Michael S. le

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The representative assisting me was polite and helpful. As one who places customer service at the top of my priorities, I was very pleased with the entire experience.

RANDOLPH S. le

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A text I received for the return had the wrong location. Not a big deal just a miss communication.

Joseph G. le

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Le client n'a pas laissé de commentaire.

Robin L. le

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While the location itself was great, it was not the requested pickup location I needed. They sent me over 10 miles out of my way to pickup, then I had to pay mileage on the extra miles I had to go to pickup!

Harry T. le

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Le client n'a pas laissé de commentaire.

misty B. le

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Le client n'a pas laissé de commentaire.

Alan E. le

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Le client n'a pas laissé de commentaire.

JERRY D. le

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Wow. Can't say enough good things about the great service I received at Move-It Self Storage in Kemah, Texas. The man who helped me was quick and very helpful. This was by far my easiest rental ever. I'll be back every single time I need a future rental.