Mr Cortez is an excellent person to deal with. Very pleasant and professional. He made truck rental very easy.Timothy H.
Customer Reviews for Move It Self Storage Pearland
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pearland, TX 77581
(A bit south of 518 on FM2351)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Armando M.
Terrible service treated poorly will never rent or recommend againStevie R.
We truly enjoyed and appreciated the professionalism and the accuracy and the support that the owner of the establishment gave. Additionally the office area and the lot was clean and seem to be newly remodeled and smelt very friendly and welcoming.cassandra W.
Bigger parking lotVincent P.
Le client n'a pas laissé de commentaire.Alexander C.
Le client n'a pas laissé de commentaire.MICHEL W.
The location was not open when we dropped off our rental.Arjan L.
Parking was terrible for return of a big UHaul truck.Renee B.
Le client n'a pas laissé de commentaire.George J.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.Paul P.
Le client n'a pas laissé de commentaire.Richard W.
My original reservation #20940621 had been deleted for some reason. When I arrived at original pick up reservation location, Tri M Storage 2, 4500 Mustang Rd, Alvin, TX 77511, the person at the desk could not find my reservation number. The person then made a second reservation to pick up the size truck I needed from the Pearland location.Jeffrey G.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Shelby B.
Le client n'a pas laissé de commentaire.Jason F.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.John C.
The manager was very nice, pleasant, and well informed on what i needed for my move.Earl W.
Le client n'a pas laissé de commentaire.Valentyna M.
Make sure there is a dolly inside each Uhaul truck. In my case there was not but I happen to have my own and was able to get the job done.Matt S.
Awesome experience. Easy pick-up and return. Excellent service à la clientèle.Robert B.
Le client n'a pas laissé de commentaire.SARA ALLISON E.
The truck pictures on the app did not match our actual vehicle, and the ramp/truck bed were dirty and smelly. We had to clean it before we used it.Taylor S.
Had a computer glitch when I tried to check in online, went inside and the manager was very helpful in getting the problem resolved.Colby I.
Your place was clean your rep was efficient and accommodating thank youLESTER P.
Le client n'a pas laissé de commentaire.BRETT B.
In all honesty, Fernando went above and beyond in all phases of my rental. I forgot to check in properly on the mobile app and he helped me and followed up to make sure I was all set. Exceptional Customer Service!!! Thank you, FernandoRobert C.
Owner was very helpful and a joy to work with. I'm sorry to say I have rented from you in the past and had equipment that should never have been allowed to be rented out and in dire need of service. This time equipment was spot on ready to go and thoroughly checked over. This man knows how to do his job and treat his customers. 5 stars isn't high enough of a rating for him.JAMES G.
Fernando was great to work with.Kyle H.
Le client n'a pas laissé de commentaire.Alberto V.
Try to make this more about the person and not the money. This was a very poor value for the time that we had the unit and didn't even use it.Micheal R.
Two locations were fine. The location on County Road 129 was awesome. Plenty of space to park. Some locations are very busy and it is difficult to get in and out of the lot.robert C.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.Austin N.
Fernando was great thank youSam P.
Le client n'a pas laissé de commentaire.Tamara R.
Excellent service à la clientèle.John W.
Le client n'a pas laissé de commentaire.Jesse G.
I had to wait an hour for the item to show up at the u haul location. U haul should charge for late arrival. Very dissatisfied with waiting an hour for the other person to show up. RonnieRonald S.
Le client n'a pas laissé de commentaire.Jeremy M.
Fernando was very helpful and very nice. He helped us get settled into our unit.Perla G.
Le client n'a pas laissé de commentaire.Brad M.
Everything was excellent!Anna F.
Le client n'a pas laissé de commentaire.Jordan J.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Eric H.
Dropping off was much simpler.Anh N.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Deborah P.
Le client n'a pas laissé de commentaire.Sarah C.
Le client n'a pas laissé de commentaire.Patricia C.
Nothing everything was greatXavian L.
Le client n'a pas laissé de commentaire.Grayson M.
Damon was helpful and took care of my return quickly.Brad M.
Le client n'a pas laissé de commentaire.Josef G.
Le client n'a pas laissé de commentaire.Darren B.
Le client n'a pas laissé de commentaire.Sarah T.
Le client n'a pas laissé de commentaire.Jerry R.
Le client n'a pas laissé de commentaire.Clifford M.
Nice and friendly service.Scott R.
Le client n'a pas laissé de commentaire.Andre D.
Le client n'a pas laissé de commentaire.Heath J.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Brennan R.
There is no clear parking spot for the 26' truck we were returning to this location. It was awkward and we had to call and get verification that where we parked the truck along the side of the small driveway was acceptable, which made me extremely nervous. I was on the phone for 10 minutes trying to figure it out. I do not recommend this location.Giselle P.
Mr.Rexroad was efficient, friendly, explained everything thoroughly. His manner and clean, neat appearance conveyed we were important.russell L.
The drivers side door of the 10 foot truck I used was a little difficult to close properly. Someone may want to see about improving the closing mechanism.Roger B.
Le client n'a pas laissé de commentaire.Roger B.
The woman who checked the truck back in didn't seem to know how to read the gas gauge and initially reported it incorrectly, which would have cost us quite a bit in extra fees. I explained it to her and she corrected it.bryan T.
Everything was smooth. Staff was extremely friendly and welcoming throughout all communication.Robert R.
Nice guy and easy truck to drive and use.Sarah G.
AV0500E may have a failing springs a little noiseySamuel P.
Le client n'a pas laissé de commentaire.Brian B.
Truck had a leak and our stuff got soaked. Mattress absorbed most of it but the boxes on the ground were wet and the stuff had to be dried.Erin C.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Todd H.
I tried to change the drop off location on the phone with the corporate office and it was a nightmare. I finally gave up and just drove to the location. The people who work at the local rental locations are great but the Corporate customer phone service is a nightmare. I was on hold for over 30 minutes and finally hung up.Doug L.
The customer service rep was great!Stephen B.
Le client n'a pas laissé de commentaire.Matthew P.
I was disappointed that I had to go more than 10 miles from the original selected pickup location.Aaron H.
Dropped it off after closing, put the keys and contract in the drop box, and drove away. NICE ending to a hard move.Wendy B.
Le client n'a pas laissé de commentaire.Juan O.
Tried calling this location 4 times before getting someone to answer.Jaime C.
The customer service y'all provided me was above expectations. From greeting to guiding and socializing made my move positive and swell. The simple correction of fuel indication was easy and stress free. Recommendations of service provided was wise and honorable. Thank you so much U-Haul!Roger G.
Le client n'a pas laissé de commentaire.Bruce S.
Le client n'a pas laissé de commentaire.DON R.
Le client n'a pas laissé de commentaire.Nichole W.
Find a way to lock trailer. Upgrade software to recognise Taos Hinds location in Taos. Add address 218 to Taos location and uhaul out front. Also up software to drop off at Eaglenest location.al P.
Le client n'a pas laissé de commentaire.Kevin B.
Le client n'a pas laissé de commentaire.wanda G.
0,78 $ a mile is excessive considering you also must pay a day rental fee and pay for the gas used..Kenneth A.
Le client n'a pas laissé de commentaire.Jose E.
Le client n'a pas laissé de commentaire.John G.
The experience of renting the auto hauler from this location could not have been any better. Fernando, the agent, was a pleasure to work with, and the trailer worked perfectly for loading and moving my antique auto.benny N.
Passenger side rear-view mirror could not be adjusted up/down. Very dissatisfied with those individual whom I first contacted. The first place I called (404 Spencer Hwy, failed to return any of my calls. The next location I called (Beamer) took the information and then told me I would be contact - I was not A third call was to set up a 10 foot truck but never did send an email or call for conformation. I called back the next days at 9:25am and upon reading back my email address a letter in the address had been recorded incorrectly - a new email was sent at 9:41 am that confirmed a pick-up time at Move-It for 10am. That was not a pick-up point near my residence. My over-all experience with U-Haul was not one to induce me to volunteer my opinion in favor of your company overall. The two persons I dealt with at the physical locations did their job, but the people who took (or did not) down the requests for a vehicle failed miserably to do their jobs and to follow up on whether the transaction was successfulJames F.
I picked this location as being less than 1 mile from my house. I was surprised when I dropped by a few days before, and found that my rental was not yet assigned to this location and it could be assigned to a U-haul, 8 -10 miles away.Charles B.
Le client n'a pas laissé de commentaire.Paul Duplantier D.