Uhaul truck was in a field and not easy to find. There was no signage indicating location of truck. Actual U-Haul was well maintained and key lockbox was easy to use.Elizabeth E.
Customer Reviews for Move It Storage Pecan Grove
(U-Haul Neighborhood Dealer)
Pour nous contacter
Richmond, TX 77406
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h 30 pm
- SamediDe 9 h am à 2 h pm
Heures d'ouverture spéciales
- 12/24/2022 - 12/26/2022: Fermé
- 1/2/2023: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Carlos P.
Gentlemen was super friendly, well informed. No need for improvement.Kayla M.
Very wellBlaise P.
Your central scheduling kept trying to move me all around for pickup, sending me in the wrong direction and adding mileage and time to my trip. Once o complained, they let me go to the U-Haul just 5 minutes away. Buzz does a great job!Judy R.
Thank you. Good customer service and prompt support.Jose A.
Le client n'a pas laissé de commentaire.Jose M.
Le client n'a pas laissé de commentaire.Mark L.
Made it easy great experienceTina Y.
Le client n'a pas laissé de commentaire.William L.
Nothing obvious. Courteous, efficient staffDavid W.
On pickup of my reservation, Got to location on time and found a note on front door â€˜out on property, pls call this number'. Called the number and kept getting voicemails. After waiting 15 mins and calling the same number (to get service) four times, finally someone picked up the phone and was able to send a message to office staff at location that I was waiting at front door. (When shared with office staff that I kept getting voicemails, I was told that paging system was not working)I was then able to pick up my reservation. Return of my reservation went smoothly as there was someone in office when I returned.ZOHUR L.
Le client n'a pas laissé de commentaire.Margie H.
Le client n'a pas laissé de commentaire.Gregory H.
Awesome experience 🙂Arthur Q.
Le client n'a pas laissé de commentaire.Barbara H.
The manager was very knowledgeable and friendly. He was very helpful.Leonard H.
Buzz is awesomerobert F.
buzz was absolutely awesome!!!! highly recommend him and this locationjames S.
Le client n'a pas laissé de commentaire.ROBERT A.
Need friendlier corporate customer service representativeAllen F.
Le client n'a pas laissé de commentaire.Crystal C.
Le client n'a pas laissé de commentaire.Robert P.
Very satisfiedJesus V.
This was the worst online experience I have ever had with u haul. The keys were not in the lockbox I had to get a bigger truck then what I wanted that truck installation on the door was off while it rained. I'm just sadNIKITA P.
They were pretty nice, the man was on the phone with a client and did call for help after I mentioned that my daughter had to go back to work, as she was helping me to return the truck. Otherwise, this was fine other than waiting about ten minutes before getting help. I felt that the man could have put the caller on hold and get me out the door. But after I mentioned I needed to go his help came and finished me up. This is all the guy had to do at first instead of me waiting around for him to get off the phone.karen H.
Hidden charges. 20 $ fee for after hours drop off is rediculous. I put gas at same spot slightly less than 5/8 . He rounded down to 1/2 returned and rounded up to 5/8 when I took it out. Charged 15 $ for that.MICHAEL S.
Dear Team, Your service was excellent, specially the counter staff (sorry, I forgot his name), he given me great support since I was doing this first time. He was very help to me to explain all things. Thank you very muchManoj Kumar K.
Le client n'a pas laissé de commentaire.Scott P.
Le client n'a pas laissé de commentaire.stephen P.
Le client n'a pas laissé de commentaire.Enrique M.
Very helpful and pleasant experience. The women at the counter was very nice.leon D.
Le client n'a pas laissé de commentaire.Letrnia K.
I went there the next day so that I can check in my drop on in from Saturday night but no one was at the storage all day. I'm not happy with this locationSANDRA W.
Le client n'a pas laissé de commentaire.JOE F.
Le client n'a pas laissé de commentaire.Jason D.
The Uhaul app was a pain to use . Without assistance I would have not been able to return the truck using the app.DUANE G.
Glad to have U-haul so close to home.DAVID D.
Le client n'a pas laissé de commentaire.Ezinne N.
Le client n'a pas laissé de commentaire.DAVID D.
Great service, highly recommendedHARVEY L.
Le client n'a pas laissé de commentaire.Hanna H.
Awesome customer service!!!Arthur Q.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Leah P.
Buzz is great to deal with.SEAN D.
Le client n'a pas laissé de commentaire.JOVO B.
Le client n'a pas laissé de commentaire.Christina P.
Everything was great then the emails and texts for the return.Richard J.
Service received satisfactory to meMuyideen K.
Le client n'a pas laissé de commentaire.Thomas S.