Évaluations des clients Move It Storage Richmond

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Move It Storage Richmond

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ALFREDO P.
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A rude employee living in Fear Of COVID!

MARCUS M.
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Good Job by clerk

CHERYL JEAN W.
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Le client n'a pas laissé de commentaire.

WENDY O.
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Do not tell your customers that they can keep the van an extra 2 days at "no charge" because your scheduled return time is after closing on a Saturday and you're not open on Sundays. I was told since I wasn't due to return the van until 3:15 pm on Saturday and since you would be closed until Monday, as long as I had it returned before Monday morning. Then when I returned it, I was charged for the extra 2 days (even though technically it was only 1 extra day). I feel that I should be reimbursed since I was told incorrectly. Otherwise I would not have kept the van the extra time .

DONNETTA P.
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Le client n'a pas laissé de commentaire.

DEBRA B.
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Le client n'a pas laissé de commentaire.

Robert S.
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Nothing! Everything went with my trailer rental. No surprises. The equipment worked as designed.

derrell J.
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Customer service is below average.

brian B.
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Employees personal skills are awful, felt as though we were interrupting him.

Joan H.
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Le client n'a pas laissé de commentaire.

jessica M.
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Le client n'a pas laissé de commentaire.

Phillip R.
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Dropped off after hours.

Sarah T.
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Le client n'a pas laissé de commentaire.

Bertrando D.
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Amber !!!!!'excellent customer service love that lady 👍👍👍👍

Gary H.
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Le client n'a pas laissé de commentaire.

shane R.
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They were very nice and friendly. I would have no problem recommending them to others.

Timothy T.
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Replace the Truck with a newer model. The one I drove had 137k miles on it and it beat me half to death. I seriously think this truck caused injury to my shoulders with the amount of bouncing the truck did. You could not use the mirrors because the truck was bouncing so hard. Once weight was added, it was about 30% better but still beat the heck out of you!!! Was not happy with the Truck, however the facility was nice and clean. The young lady who helped me was awesome! Was not too happy about having to pay 4 times the amount on gas because I returned it more than half full, but I did not want to spend another second in that truck!

KEVIN B.
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Truck was not running properly and A/C went out 10 minutes into trip. Customer service said NO partial refund because did not stop on side of road and call. What a joke! I have used uhaul for over 35 years. NEVER AGAIN!

Sandra C.
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It was a great and painless experience. The location was 3 miles down the road. Pick-up and Drop-off were easy and quick. Thank you!

catherina B.
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The rep was efficient and the process seamless.

Kevin D.
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Very little room. Super small.

Robert M.
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Thought price was high for one day dolly rental

joel C.
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Le client n'a pas laissé de commentaire.

MICHELLE V.
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I have rented from this location several times. Always a very pleasant experience.

LAMONT R.
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Le client n'a pas laissé de commentaire.

Lisa M.
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Nothing, they were friendly professional and and helpful.

Justin M.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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