Excellent customer service when we had an emergency and needed a truck right away.
Jennifer B.
Customer Reviews for Move It Storage Williams Rd
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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The lady I spoke with and handle my transaction was wonderful very well mannered very patient!! Thank you!
Roy B.When I picked up the van, the passenger side door was unlocked, driver side door and the back door were locked.. The actual van, was pretty much clean, but when I parked the van on a slight incline,a cup rolled out, and went under my foot. Luckily, I had already placed it in park or it could have been an issue. The van runs well for a High milage vehicle, however, the passenger side door will not close all the way, when you force it close, any little bump will make the door drop/Crack open a little and you can hear the outside noise. The door just needs to be aligned correctly and it should be fine. Customerservice was great and he was straight forward. I have gone there a few times, people may be different, but little to no issues with every transaction. I plan to go there again for future needs.
HOWARD M.The staff told us where to park and was so helpful when we needed to extend our trip!
CHARLOTTE F.The person I got was super friendly and took the time to help me and explain the process and answered all my concerns professionally.
ELISHA H.The attendant was very friendly and appeared to want to do what is right, but what happened is absolutely not good business on the part of Uhaul. The attendant sold me an adapter for the electrical wiring which I didn't actually need since it was her who was mistakenly attempting to connect the proper side onto my truck. Hey, we all make mistakes, when I corrected her mistake she apologized and when she attempted to refund me for the device she had sold me she was not able to make the refund. She told me that I would be able to get my refund at the Uhaul in Corpus where I returned my rental. They were not able because the Uhaul system does not allow a refund when the purchase of an item is not on the original rental agreement. What a rip-off!!!
Juan V.Sonia was Extremely Helpful & went above and beyond my expectations. She was very determined to make sure I was pleased with my time and with my rental. She assisted my family with a friendly Relationship and they seem very pleased to have her assist them. Thank You Sonia for making my move an easy experience.
Martin S.This young lady explained that my drop off was at a different location but then made a phone call which then allowed me to drop it off at her location. Vehicle was inspected, mileage and fuel level were checked and verified. I asked she email receipt and I departed. Great service.
RUBEN G.Everything excellent 👍👍
Maria V.Ms moreno was very knowledgeable about everything uhaul looked up the phone number for that location but nobody answered the number was apparently wrong on the website. I will recommend friends and family to that location
Hipolito R.Very friendly and excellent service
Eduardo A.Nothing. Sonja the manager as awesome
Cat E.Sonia is very helpful. She provides full and clear details about the rental. She's all about the customer and approachable. Overall the experience is amazing and if I need the service again I definitely will be going to the same location.
Maricela R.