Évaluations des clients Move Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Move Self Storage

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Marissa F. le

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The staff here was amazing friendly courteous and got me in and on my way proficiently and timely!

Dusty T. le

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The lady that assisted me was very professional and kind

REYNALDO G. le

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Le client n'a pas laissé de commentaire.

Peggy H. le

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Le client n'a pas laissé de commentaire.

Timothy H. le

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Le client n'a pas laissé de commentaire.

Alanna N. le

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Le client n'a pas laissé de commentaire.

Jesse V. le

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I was not pleased with the associate that helped me out, I rented the truck for 24hrs I put about 15 miles maybe 20 miles on the uhaul. The associate wanted to charge me 44 miles that I DID NOT!! Put. I was very upset, and not pleased either she was trying to over charge me or the company’s uhaul mileage was messed up. If this incident occurs again I do not recommend the service to anyone.

Randall M. le

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Le client n'a pas laissé de commentaire.

Adelaido L. le

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Great service

James C. le

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Le client n'a pas laissé de commentaire.

Leaha H. le

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Le client n'a pas laissé de commentaire.

Josie R. le

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Stop with all your “policies” Requirement to purchase insurance Requirement of a specific padlock Requirement to check U-Haul truck in myself thru your app. All unnecessary costs passed onto customer. These Should ALL BE OPTIONAL NOT REQUIREMENTS Will go with Penske for future needs on moving trucks. U-Haul has lost touch with customers and needs to go back to who they were as a company.

michael O. le

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not a thing staff was warm and friendly took the ti.e to clean truck before i took it off lot. highly recommended all tent from this facility.

Sarah T. le

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Nothing, everything was super simple. The drop off after hours web checkout was beyond easy.

Chuck T. le

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Good Job! Thanks

Chris R. le

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Le client n'a pas laissé de commentaire.

Shawn G. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Had major issues in turn in location changes during the return trip not being a 24 hour location. Went through 24 hour clerks, who had no overnight authority to change location- one site J&R min storage had no space at all outside gates with limited hours. Need to be able to turn in after hours to reduce work hours loss o a one way move. Clerks need to have 24 hour site always available. Resulted in turn in at a third site, tired and sweaty from a 450 mile run plus two hour offload, then turn in site runaround two more hours before resolving on day two, a Sunday.either software cut me off twiice, or operators did, unnamed, and Grace. Got solution advice from Jennifer, but promised notes on our phone all did not make into system for turn in record. Had to repeat all with customer service rep Joyce, given right info and completed the on line turn in. Have not received confirm (after Cob first workday after, that turn in was successful with no additional cost Not happy on the turn in process for a one way.

ALLEN W. le

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Le client n'a pas laissé de commentaire.

Jennifer C. le

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Le client n'a pas laissé de commentaire.

Isabel F. le

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Very courtesy and knowledge

Hugh F. le

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Le client n'a pas laissé de commentaire.

EFRAIN P. le

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N/A, I received great customer service.

Gator W. le

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Asked what an extra day for the rental would cost. Got charged for it turned it in on the original return date and the returning location rep failed to turn it in and got charged for a day I didn’t want or use.

kristina Q. le

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The person referring the vehicle to ME would NOT accept my cash and made me use my card well first off THEY charged me the correct amount of $140 and stone change THEN when i dropped the vehicle off THAT lady gave me a receipt of $63 and done change well they actually charged MY card $263and some change.... I NEVER wanted to use the card in the first place BUT I was forced to.... Now i know why.... The lady at the kingsville location is robbing people by using fake receipts....

GARY M. le

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Le client n'a pas laissé de commentaire.

Dorothy B. le

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Exceptional service!

Jamie O. le

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great and quick customer service scotty was awesome!

Stephen L. le

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Le client n'a pas laissé de commentaire.

Lissa G. le

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Le client n'a pas laissé de commentaire.

Harold H. le

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All went well. Cassie was a pure delight. Great customer service. The truck was just that, a truck. Nothing fancy.

Monty B. le

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Le client n'a pas laissé de commentaire.

Mckynzie R. le

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Le client n'a pas laissé de commentaire.