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Irma A.
Customer Reviews for Move at Hawley's Square
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was excellent. We did the scheduling online and when we got there everything was just perfect. Merci.
henry S.Not a thing, everything was great! I highly recommend this location.
Loren B.i was told i would receive a discount due to a leak in the back of the truck and filled with water. had to dry the truck and wait till dry before moving my items.
jan W.Very friendly people
LAURA M.The truck was dusty on the inside my phone fell between the seat so I reached down to grab it and there was a razor head between the seats the back had screws and random trash in it they had me sign the paperwork before even seeing the truck.
Phillip F.Very accommodating and helpful
Markez M.Quick, easy and professional. I appreciate doing business with them.
Stephen R.Shorted me 12 moving blankets when I went to call on Saturday they were already closed for the day apparently they're only open for an hour and a half
ADAM L.Needs no improvements, always a pleasure to rent from this location.
manuel A.U-Haul Paul was the best, very helpful...
Vincent J.Stop overcharging people
ANTIVON W.Very friendly and easy to get rental reserved and picked up.
Tammy B.Other than not having the correct hitch ball on hand to sell me. I had to drive to nearest auto parts store to purchase one. Great experience, I would recommend them.
Rick V.Phenomenal customer service!
jeffery W.Phenomenal customer service!
jeffery W.Overall great service. No issues
Gary W.N.D.
Richard H.Easy transaction, easy to get to the vehicle and keys and the vehicles clean and ready to go. It could not be easier.
Vic C.This was our third time using this location. The service is always top notch. We highly recommend any one to use this location for all your uhaul needs in or around Fayetteville, NC.
Lisa B.Paul was incredibly friendly and professional. I misunderstood my bill and he spoke kindly with me and explained everything. I've moved a lot in my life and don't have any specific memories of “great U-HAUL placesâ€, but I will remember this one!
Christine B.If you are using the mobile app your experience will be frustrating. Only one person at a time is allowed in the store itself. The odometer was not cleared from the trip before me so my trip was showing a mileage overage of 104 miles. Have to drive to a second location to pick up the truck
Meredith R.Très sympathiques et professionnels. Great group of people.
JAMES D.Good customer service. Clean truck. Very helpful.
KIM M.Keep spraying lysol and cleaning prior to rental.
SONIA W.On time, explained well, reasonable price, plenty of time until needed to return, worked great! What more could i want? Very grateful.
MICHAEL M.Paul was wonderful. He supported me and my move all the way. I was so grateful for all his help. I would definitely recommend him and his store.
Parker P.Great customer service and support. Très sympathiques et professionnels. This establishment is the best!
JAMES D.Very professional, courteous and friendly. Their equipment is all ways well maintained and clean.
JAMES D.I had no problem great customer service
JANICE A.seemless, fast, superb customer service
RONALD V.Paul was amazing, very helpful and infinitely pleasant. I am very remiss in not remembering the other man's name who took us to pick up the truck. However, he was very kind and personable. We have already recommended this location to friends and family.
Anthony T.Great service and easy transaction. Answered all my questions and returned calls promptly.
Vic C.I had to change my schedule truck rental several times, and Paul at the U-Haul in Fayetteville NC was very accommodating and patience with me and held the truck! Thank you Paul. I appreciate you!
laura S.Mr. Paul always go the extra mile to help me out
Eugenio A.If customer service can be as comfortable & satisfying as I received at this store, this would be the most important component I could mention. Paul Lawing was superb in solving my travels
JOHN K.Nothing....you guys are great. Customer Service is Awesome, you take gteat care of your customers and you make them feel right at home. Thank you guys so much for the help.
Tanya J.Nothing, the service was impeccable!!
Joel F.Great service, friendly people.
William O.Personnel amical
Noe L.Everything was fine except there was a homeless man sleeping in the truck
Nolon M.It is wonderful as it as, so accommodating and easy to work with.
GWEN B.This location was super friendly and accommodating. Would definitely use them again. Keep up the good work and friendly service.
Rolanda M.Can you make sure that the truck makes it to the designated place without any trouble. Now will be refunded back my money
Alice W.The GPS location took us to a parking lot I was about to unload the trailer when I called the site to verify they said no you must follow us to another location of Mile down the road to a muddy dirt lot essentially. If I did not call I would have dropped it off in the wrong location and would have probably gotten charged. A lot of things were misleading but the gentleman was very helpful and helping us get our trailer back to their storage lot.
Wesley F.Mr. Paul is such a wonderful person. Always rent from him if I need a uhaul. Thank you for your kind customer service
Pamela H.Great customer service!!
carolyn V.Great location, friendly and helpful people.
Elisabeth N.Perform checks on equipment prior to renting so customers will feel comfortable and safe using your equipment
Joyce B.everything was excellent
WARREN H.The mobile check in process is crap. It took over 30 mins to get me verified and on my way. I will NEVER USE THIS PROCESS AGAIN! Worse experience ever!
Shana W.Paul went above and beyond the call to duty to ensure that I had everything I needed. His understudies were able to see what excellent customer service looks like...!!! This is my top pick Uhaul location...
Jerry J.