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Antonio Wash
Customer Reviews for Move at Hawley's Square
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The young man was not knowledgeable of equipment when his boss was not around he tried to charge me an extra $200 for my rental. On line gave me a contract quote upon arrival to the office he told me a different price. The truck has a leak and my furniture was wet and damaged
Crystal BettsNothing to improve
Nicholas LugoWe saved money by using the drop off location in Fayetteville North Carolina. We spoke with Brian on the phone who was very helpful and gave us a different location to drop off the truck we had rented. All went well. The only concern was that we could not lock the back of the truck and that was where the appliance dolly we had rented was located.
C Randall LawEverything was excellent. We did the scheduling online and when we got there everything was just perfect. Merci.
henry simpsonNot a thing, everything was great! I highly recommend this location.
Loren Bradyi was told i would receive a discount due to a leak in the back of the truck and filled with water. had to dry the truck and wait till dry before moving my items.
jan weinVery friendly people
LAURA MELVINThe truck was dusty on the inside my phone fell between the seat so I reached down to grab it and there was a razor head between the seats the back had screws and random trash in it they had me sign the paperwork before even seeing the truck.
Phillip FludVery accommodating and helpful
Markez McgriffQuick, easy and professional. I appreciate doing business with them.
Stephen RunkleShorted me 12 moving blankets when I went to call on Saturday they were already closed for the day apparently they’re only open for an hour and a half
ADAM LEBEAUNeeds no improvements, always a pleasure to rent from this location.
manuel albertU-Haul Paul was the best, very helpful...
Vincent JordanStop overcharging people
ANTIVON WHITEVery friendly and easy to get rental reserved and picked up.
Tammy BullockOther than not having the correct hitch ball on hand to sell me. I had to drive to nearest auto parts store to purchase one. Great experience, I would recommend them.
Rick VargasPhenomenal customer service!
jeffery wludykaPhenomenal customer service!
jeffery wludykaOverall great service. No issues
Gary WoodN.D.
Richard HunleyEasy transaction, easy to get to the vehicle and keys and the vehicles clean and ready to go. It could not be easier.
Vic CannonThis was our third time using this location. The service is always top notch. We highly recommend any one to use this location for all your uhaul needs in or around Fayetteville, NC.
Lisa BaileyPaul was incredibly friendly and professional. I misunderstood my bill and he spoke kindly with me and explained everything. I've moved a lot in my life and don't have any specific memories of "great U-HAUL places", but I will remember this one!
Christine BaconIf you are using the mobile app your experience will be frustrating. Only one person at a time is allowed in the store itself. The odometer was not cleared from the trip before me so my trip was showing a mileage overage of 104 miles. Have to drive to a second location to pick up the truck
Meredith RenoTrès sympathiques et professionnels. Great group of people.
JAMES DANDRIDGEGood customer service. Clean truck. Very helpful.
KIM MCGHEEKeep spraying lysol and cleaning prior to rental.
SONIA WHARTONOn time, explained well, reasonable price, plenty of time until needed to return, worked great! What more could i want? Very grateful.
MICHAEL METACARPAPaul was wonderful. He supported me and my move all the way. I was so grateful for all his help. I would definitely recommend him and his store.
Parker PooleGreat customer service and support. Très sympathiques et professionnels. This establishment is the best!
JAMES DANDRIDGEVery professional, courteous and friendly. Their equipment is all ways well maintained and clean.
JAMES DANDRIDGEI had no problem great customer service
JANICE ANDERSONseemless, fast, superb customer service
RONALD VANCEPaul was amazing, very helpful and infinitely pleasant. I am very remiss in not remembering the other man's name who took us to pick up the truck. However, he was very kind and personable. We have already recommended this location to friends and family.
Anthony ThomasGreat service and easy transaction. Answered all my questions and returned calls promptly.
Vic CannonI had to change my schedule truck rental several times, and Paul at the U-Haul in Fayetteville NC was very accommodating and patience with me and held the truck! Thank you Paul. I appreciate you!
laura suleimanMr. Paul always go the extra mile to help me out
Eugenio AlbinoIf customer service can be as comfortable & satisfying as I received at this store, this would be the most important component I could mention. Paul Lawing was superb in solving my travels
JOHN KEEFENothing....you guys are great. Customer Service is Awesome, you take gteat care of your customers and you make them feel right at home. Thank you guys so much for the help.
Tanya JelksNothing, the service was impeccable!!
Joel ForsbergGreat service, friendly people.
William OffenhauserPersonnel amical
Noe LugoEverything was fine except there was a homeless man sleeping in the truck
Nolon MonteparoIt is wonderful as it as, so accommodating and easy to work with.
GWEN BELLThis location was super friendly and accommodating. Would definitely use them again. Keep up the good work and friendly service.
Rolanda MulumeCan you make sure that the truck makes it to the designated place without any trouble. Now will be refunded back my money
Alice WilsonThe GPS location took us to a parking lot I was about to unload the trailer when I called the site to verify they said no you must follow us to another location of Mile down the road to a muddy dirt lot essentially. If I did not call I would have dropped it off in the wrong location and would have probably gotten charged. A lot of things were misleading but the gentleman was very helpful and helping us get our trailer back to their storage lot.
Wesley FormanMr. Paul is such a wonderful person. Always rent from him if I need a uhaul. Thank you for your kind customer service
Pamela HunterGreat customer service!!
carolyn villafaniaGreat location, friendly and helpful people.
Elisabeth Nelcamp