Évaluations des clients MR Auto Finance

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de MR Auto Finance

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

ROSE R.
Évaluation :

Le client n'a pas laissé de commentaire.

Sheldon H.
Évaluation :

Great service and location.

Amir P.
Évaluation :

This place look like abandoned, Trailer has a cigarette pack in the back along with nasty smell and dirty water the bottle. It was so smelly that my kid almost puked. Owner wanted me to find out the number on the trailer instead of getting himself. He gave me binocular to see the the number on the trailer. I will not visit again.

Latoya B.
Évaluation :

Awesome service

ALLEN W.
Évaluation :

Very kind and professional

Latoya B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeanne J.
Évaluation :

Le client n'a pas laissé de commentaire.

gaines D.
Évaluation :

Nothing! They went above and beyond! Hooked everything up and trip was without incident

Deanna B.
Évaluation :

Le client n'a pas laissé de commentaire.

Walter P.
Évaluation :

The parking lot is horrible. Would advise if you are in a car or lower SUV park across the street..

CHRISTOPHER C.
Évaluation :

The gentleman running this location was fantastic! He got me into a truck right at open. He only has 2 to 3 vehicles. If this guy had a few more, he could be making some good money in this area. To that Gentleman thank you.

Glenn H.
Évaluation :

Parking lot surface needs to be improved.

JOHN G.
Évaluation :

Nice guy working there. Very friendly and helpful .

David U.
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth H.
Évaluation :

Great experience

Luis S.
Évaluation :

Le client n'a pas laissé de commentaire.

VAHID S.
Évaluation :

Le client n'a pas laissé de commentaire.

Eliana H.
Évaluation :

Yes, I would recommend this location since they did a decent job answering my questions and helping us with the auto transport. However, they need to fix their location because it is challenging to drive when the lot has uneven floor. In addition, there is no shade area to wait for the paperwork to be completed. That's all.

Jeanne J.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua L.
Évaluation :

The office should have a sign as there are a few buildings, overall he was very nice and checked the truck etc. and was friendly. Wouldn't mind using them again if I need a U-Haul.

Ariana D.
Évaluation :

The whole experience at this location was ridiculous. The location explanation for one was unprofessional. I had to clean the back of the truck before using, the owner was rude when I was returning truck and expected me to get out e truck so he could turn it around while I was waiting on my ride. It was raining outside and I had my 3 year old. This was my worst experience with uhaul ever

Emma J.
Évaluation :

The guy was nice, and the vehicle was nearly brand new and clean, however he did not wear a mask despite state mandated orders. I understand he was in the little trailer by himself, but even when he would open the window/leave the trailer he did not put one on. Also, the dirt ground was EXTREMELY uneven with pot holes and little hills ridden throughout the dirt. It worried me just to drive on the property that it'll damage my car or the UHAUL itself.

William W.
Évaluation :

Great customer service. Thank you.

ROBERT B.
Évaluation :

Le client n'a pas laissé de commentaire.

VICTOR WAYNE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Harold N.
Évaluation :

Le client n'a pas laissé de commentaire.

Alandra A.
Évaluation :

Le client n'a pas laissé de commentaire.

Apollonia J.
Évaluation :

Incredibly unprofessional. Poorly maintained location- dirty and sketchy. The gentleman running the location rubbed the sweat from his under belly and then proceeded to hand me my UHaul keys. Not only is that unsanitary but just plain gross. I was not given an inspection on the vehicle and was not told about the fact that I only had TWENTY minutes to inspect the vehicle and document any damages which led to a further issue upon return. I wouldn't recommend this location even if it was next to me. So gross and so sketchy.

Elanna T.
Évaluation :

Le client n'a pas laissé de commentaire.

Christy B.
Évaluation :

Truck was arranged for 4:30, pickup was not til after 5. I had to do the online thing because the man who was in charge was closed. That took over 30 min. 20 of those minutes was waiting for U-Haul to call the other person I listed on the form. Then had to wait longer to get into the back of the pad locked truck to get they key to start the truck. Then when I returned it, I had to call the location to ask where to park it since their gate is locked. The whole thing was a donkey show.

Natalie S.
Évaluation :

I waited outside in the heat for 30 mins. While I tried to check in through the text message. Meanwhile Mark allowed 2 people go before me. I was offered 15 miles for free due to the fact the location near me didn't have the size truck available. Well Mark didn't honor that. Therefore I need a full refund for the truck rental and the charge of overage miles. The truck was disgusting nasty and I have pictures

Stephanie B.
Évaluation :

Le client n'a pas laissé de commentaire.

JOANN BELT C.
Évaluation :

Maybe when returning the equipment the app should be more friend. Couldn't find the address of the location on the app.

Viet N.
Évaluation :

Picked up U-Haul the other day while trying to hitch to car the person working at location ran trailer hitch into my car damaged bumper and said “ it could've been worse“. Went to return to same location at 8:20 in the morning sat there for over 30 minutes waiting for someone to arrive but then ultimately I texted owner and they communicated to that person working there and they told me just to leave it.

Cecilia E.
Évaluation :

Le client n'a pas laissé de commentaire.

Nancy T.
Évaluation :

Le client n'a pas laissé de commentaire.

HORTENCIA H.
Évaluation :

Roben and mike are doing explant job

Octavio Z.
Évaluation :

Le client n'a pas laissé de commentaire.

CARL K.
Évaluation :

Great Staff onsite

Roger W.
Évaluation :

Le client n'a pas laissé de commentaire.

Humberto C.
Évaluation :

Le client n'a pas laissé de commentaire.

Archie S.
Évaluation :

Le client n'a pas laissé de commentaire.

Scott S.
Évaluation :

Le client n'a pas laissé de commentaire.

Hope A.
Évaluation :

Le client n'a pas laissé de commentaire.

KIMBERLY M.
Évaluation :

Poor costumer service, horrible stablishment, and extra charged my card!

Brady H.
Évaluation :

Le client n'a pas laissé de commentaire.

Ahmed A.
Évaluation :

Thank you

Lance A.
Évaluation :

Truck was not clean. Probably had not been sanitized. Wasted 3 hours trying to get a tow trailer that I had reserved only to be told it did not fit my truck even though the customer rep said it did and it should. The dealer disagreed and said it doesn't. Never going back to this place.

Raquel A.
Évaluation :

Le client n'a pas laissé de commentaire.

Karina O.
Évaluation :

Le client n'a pas laissé de commentaire.

Yolanda P.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHELLE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Abhinav G.
Évaluation :

The truck had a very bad transmission and making a lot of engine noise when gas paddle pressed. It was not a smooth driving.

Muhammad K.
Évaluation :

Mike was very helping and professional.

Jesus C.
Évaluation :

Nothing

Shana W.
Évaluation :

Le client n'a pas laissé de commentaire.

ISMAEL R.
Évaluation :

Very friendly attention

AMANDA J.
Évaluation :

Le client n'a pas laissé de commentaire.

NORMA A.
Évaluation :

Friendly, helpful customer service. Will be back again if I need a truck

DOROTHEA C.
Évaluation :

Nice manager on duty will come back

CHRISTINA C.
Évaluation :

Roben was absolutely amazing! He took time to show me the differences in truck sizes and got us everything we needed for a successful move. I wish I could give more than 5 stars!

ANDREW A.
Évaluation :

Excellent customer service. Friendly and accommodating.

roberto C.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS D.
Évaluation :

Le client n'a pas laissé de commentaire.

NHAN P.
Évaluation :

Roben was very friendly and helpful. One suggestion I have is that he should allow the customers inside the trailer. Standing outside in the heat was not comfortable.

ALI G.
Évaluation :

The car was full of fireants, especially inside the seat belt, and when I used it, all my hands and neck were full of fireants.

OMAR M.
Évaluation :

Le client n'a pas laissé de commentaire.

LUIS M.
Évaluation :

Le client n'a pas laissé de commentaire.

RAUL M.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL ANTHONY G.
Évaluation :

The rental was infested with ants, the box had debris from previous renters and the associate was very unprofessional

Chanikia E.
Évaluation :

Le client n'a pas laissé de commentaire.

LUIS Z.
Évaluation :

Le client n'a pas laissé de commentaire.

CHELSY M.
Évaluation :

Le client n'a pas laissé de commentaire.

KATRINA L.
Évaluation :

Le client n'a pas laissé de commentaire.

DONALD R.
Évaluation :

When we picked up trailer was told we can drop off anywhere. Went little York rd facility and would not accept. And was not helpful at all!

SHARON DENISE J.
Évaluation :

This place was a trash, it was a wrecking lot and the truck was one also. The brake had fo be pump several times before it slow down, the smell inside the truck was something offer..it smell like something dead inside it and the steering wheel had play in it. I had a long deep hold on the side that no one tried to fix it. If you did put your things inside it would be scratch up. The wheel felt like it had a knot in it..it jerk whole your body. I said NO WAY IN HELL was I drive this trash to Gainesville, Tx. Then on top of all that he cheated me out of $75 extra. How do I get that back....I will never use this place again and if I was you I put his license because he's running your good name in the dirt.

ERIC C.
Évaluation :

He was very helpful with the rental process

Robert T.
Évaluation :

Awesome customer service! Ruben stayed late to make sure I could pick up the van on the day I needed it. Got the after hour drop off and everything went smooth.

Earl C.
Évaluation :

Le client n'a pas laissé de commentaire.

CHAREE MONIQUE B.
Évaluation :

Omg the customer service was great!!! Roben was so helpful and informative. This was the best uhaul experience ever!!!

ETIENNE S.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN ERIC M.
Évaluation :

Le client n'a pas laissé de commentaire.

BRIDGETTE S.
Évaluation :

Le client n'a pas laissé de commentaire.

Spencer R.
Évaluation :

Le client n'a pas laissé de commentaire.

victoria G.
Évaluation :

Best customer service!

Valerie C M.
Évaluation :

Le client n'a pas laissé de commentaire.

Sheldon D.
Évaluation :

Parking lot riddled with potholes. Electrical cords dragged across driving areas of parking lot. No office, just a window in the side of a shipping container(?). Really got the impression that attendant was woken up from a nap as nobody was around when arrived for pickup. Knocked on "office" door and heard a voice call out "who is it?" then window blinds opened a few moments later. At pickup, truck was not clean. Red bull cans and misc trash slid from under seat while going through the numerous potholes. Cargo area had to be swept out twice to get dirt / dust accumulated removed.

Eunita F.
Évaluation :

Le client n'a pas laissé de commentaire.

Adrianne L.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas S.
Évaluation :

Location was sub par. There was a homeless person living on property, advised me where to find the checkout person.

Andrea L.
Évaluation :

The service was good, but the location was a bit sketchy.

Randy C.
Évaluation :

Le client n'a pas laissé de commentaire.

Ryan W.
Évaluation :

Location was poorly maintained and the staff were rude and not helpful.

Matthew M.
Évaluation :

Online pickup was very slow and frustrating. Had to call 1-800 number to get it going correctly. Took 54 minutes from starting pickup to driving off lot. Way too long.

Charlina S.
Évaluation :

The truck a/c did not work. If I tried to go faster than 55 (even on the freeway) , the truck would shake like it was coming apart. The steering wheel felt like it was lose, not really co trolling the truck.

Pedro A.
Évaluation :

Le client n'a pas laissé de commentaire.

Ryan S.
Évaluation :

Le client n'a pas laissé de commentaire.

George C.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric M.
Évaluation :

The address for this location is wrong. It was more than 2 miles further from me, which of course ate up and extended the amount of miles I had to pay for! The gas on the 15' truck was below half, even though It am required to bring it back at half. The person who runs this location rented the truck to me at 4pm. I only learned they don't accept after hours returns when I showed up to the LOCKED gate 3.5 hours later, well within my contract. Not once did he mention anything, and the time set by the location for a return was 11 pm. This location is no good.

Juan M.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page