Customer Reviews for MR Auto Finance
(U-Haul Neighborhood Dealer)

1 448 évaluations

6503 Barker Cypress Rd   Houston, TX 77084

(713) 785-1306

Heures d’ouverture

  • Du lundi au jeudi : de 8 h a.m. à 2 h p.m.
  • Fri-Sat: 8 am–6 pm
  • Sun: 7 am–11 am
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(713) 785-1306

6503 Barker Cypress Rd
Houston, TX 77084

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 8 h a.m. à 2 h p.m.
  • Fri-Sat: 8 am–6 pm
  • Sun: 7 am–11 am
Heures d'ouverture spéciales
  • 3/31/2024: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX TIMOTEO DE AZEVEDO 
Évaluation :
5

The best place!!!

Frank Rojas 
Évaluation :
5

Great service all the time

Patrick Harris 
Évaluation :
5

Was in and out without any problems 😊

Debbie Hayward 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin Lohn 
Évaluation :
5

Nothing much service was remarkable.

BRANDON COLLIER 
Évaluation :
5

Mike was very helpful and informative

Shondria Kolenda 
Évaluation :
1

When we pulled in to the lot, the ground was full of massive pot holes that needed to be filled. The guy that runs the place probably was on drugs. When he saw me on the lot he started shouting "How many people are going to fucking come here today!" "This is bullshit!" I followed him to his small construction trailer to do the paperwork and it appeared that he lived on site due to the mattress and fridge inside the small 8x16 trailer. He would say a sentence or two and sound totally normal, then randomly start shouting. He would constantly say "Why do I have to work against my will" and "This is bullshit" etc. Definitely won't be renting from this guy again. He was definitely tweeked out on meth.

BRANDON CUTSHALL 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rosa Quevedo 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Deneishia Washington 
Évaluation :
5

This was a great place to rent from! The person that works there is awesome and really helped me! He was very patient and very knowledgeable and friendly! I will definitely rent again from here

Tonishia McGrough 
Évaluation :
5

There’re great people

Montay Ellison 
Évaluation :
1

So many holes in the ground they are not cleaned. Parts are broken in the inside was not strong. brake light was on, so don't worry about it just drive anyway. Truck drove very poor we're not recommend this place to enemy.

Antoinette Chatman 
Évaluation :
1

Horrible customer service. Terrible pick up/drop off experience. Would not use again.

Brittany Galindo 
Évaluation :
5

Very professional, very fast service and very friendly staff

yoandri Lores 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montay Ellison 
Évaluation :
5

The owner was very helpful,polite, and very knowledgeable. I would recommend this location too everyone

Earnestine Ford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelo Lopez 
Évaluation :
1

This location is basically in a mud pit. The guy working there was very rude and weird was standing there saying no more people no more people as customers were driving up to return truck. Scream when we knock on window to to get the keys for the reservation. You could not pay me to go to that location.

Gladys Washington 
Évaluation :
2

When I made the reservation, the older gentlemen was professional, courteous, and very helpful. However, the worker who I picked up the trailer from was the opposite. He was very rude, disrespectful, and unprofessional. We asked him to stay while we connected the car, to ask him questions to confirm the vehicle was strapped correctly. Initially, he said he wouldn't stay. He stated, "I'm not going to do the work for you". I told him we are not asking him to do any work, but rather just observe us and let us know if we are attaching the straps correctly. He again stated he's doesn't have to watch us or do any work. It took a few times of assertive requests for him to stay. Upon returning the trailer he was very rude, kept staring at us as if he wanted a confrontation. I'd like to hear from someone.

jackie mcdonald 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andres Berni 
Évaluation :
2

The guy was very unprofessional. He had an attitude the place is dirty and muddy. The U-Haul had a hole in it messed up my furniture boxes, beds my Law books, my school books, my clothes it was a total loss

Bertis Lewis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jon Hoops 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adeyemi Oyedijo 
Évaluation :
2

Probably OK on a dry day. It was raining and wet. The lot was very muddy with several large pot holes. Need more gravel or pavement in place.

Louis Thibodeaux 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phong Nguyen 
Évaluation :
5

6503 Barker Cypress Rd, Houston, TX 77084 This location is the best, professional, fast and gentle. Every time answer the phone immediately, always help to hook the trailer, double check equipment, all equipment well maintained! Merci.

Suleiman Jafarov 
Évaluation :
5

There great at this location

Montay Ellison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montay Ellison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diomer jardines 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
1

The truck lights didn't work no brake lights no blankers and I got stopped because of that reason, when I returned the truck on time it said I wasn't at the location on the app and I will get charged extra and email them because that was the option they was giving me for my problem and it going on 2 days and no reply and I want my deposit back.

Barry Jacobs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
5

They have great customer service and very friendly . There awesome 

Montay Ellison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
1

Site was a dump! Entrance was narrow, and off a busy narrow street, so making a right turn wasn't that easy even with a 12' trailer. Can't imagine doing it with anything longer. Ground was nothing but DIRT, and MUD. Hadn't rained in a week, but there was a huge mud hole in the center of the drop off site. Attendant backed in trailer, but my entire truck was cover in mud. I took a lot of flak from spouse for not choosing site off of 529.

Louis Izzi 
Évaluation :
5

Ruben is amazing. Great customer service. No wait . Great house hospitality. I would recommend anyone too them .

Montay Ellison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONYA BALLOU 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Chandriece Guidry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
5

Great service and awesome transition for my move ! Thank you U-Haul

ASHLEY JOHNSON 
Évaluation :
5

The staff went above and beyond to make my reservation easy for me! They are extremely accommodating and professional. 100/10 would recommend this location to ANYONE!

edwina chea 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natasha strauss 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justyn Roberts 
Évaluation :
1

Not comments.

Rafael Useche 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carlos Gallego 
Évaluation :
2

The location is creepy. The truck we rented had not been cleaned. It was filthy. There was a very strong odor in the cab and we found a moldy leftover sandwich under the seats. The truck had evidently not been cleaned out - ever. The seats and dash was grimy and there was something loose behind the driver's seat which flapped when either window was down. The back trailer also had ants. Overall, a very horrible experience.

Vikki Oldham-Smith 
Évaluation :
5

Great service always

TONYA SPIVEY 
Évaluation :
5

Nothing thanks

TONYA SPIVEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMER TOSUN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONYA BALLOU 
Évaluation :
1

Call me you have my information.

Mandy Roberts 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sandra Mcquay 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stewart Foster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK BETZER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK BETZER 
Évaluation :
3

Guy at the service window was rude both times I interacted with him. Went to turn in the truck and he yelled cause I woke him up. He was wearing socks and had blankets on the floor where he was sleeping. Very Unprofessional.

Dimas Franco 
Évaluation :
5

Ruben was very helpful he explained everything well and made the charges clear and even waived a let return charge/extra day. Great detail & customer service. Will definitely rent from this location again because of him.

RAVEN WHITE 
Évaluation :
5

Great guys mike and Ruben always on time and professional all the time thanks guys

TONYA SPIVEY 
Évaluation :
5

The only thing that was a bit frustrating was the staff not being aware of the fact that y'all rent to customers with a licence from another country... I've rented trucks and vans from y'all several times in the past even to travel interstate with and I've continued to use you for both personal and business use because of that reason. The staff member at the location had no idea y'all could hire to me... to the point that I showed him receiopts from previous rentals and even showed photos of using your rentals across the US. Other than that he was great. Helpful, courteous, friendly etc.

Bernie Barac 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest Mason 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest Mason 
Évaluation :
5

Thanks Mike and ruben great job

TONYA SPIVEY 
Évaluation :
5

Was an awesome experience very easy and simple specially Mr mike who is an excellent person very professional and respectful person .

Johann Pavon 
Évaluation :
5

Guy was super friendly.

Idris Oyewuwo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myriam Pulgarin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lashonda Francis 
Évaluation :
5

It’s a good place friendly service

Kevin Taylor 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Garcia 
Évaluation :
5

Loved the gentleman who helped! Service was excellent!

Whitney Smith 
Évaluation :
5

Clean and GREAT staff!! Definitely recommend!!

Teresa Garcia 
Évaluation :
5

Easygoing and very helpful! Will definitely come back!

Rene Solis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis Governale 
Évaluation :
2

Mejor atención , y el lugar mejorarlo , pésimas condiciones y ser más amable

sebastian Zapata patina 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS ZETINO 
Évaluation :
5

Nothing! Great customer service and will definitely keep renting with these guys!

Arturo Jacinto 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montay Ellison 
Évaluation :
5

mike and Ruben are great

TONYA SPIVEY 
Évaluation :
5

Mick and Ruben are great very professional been using them almost 3 years highly recommend

TONYA SPIVEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montay Ellison 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Canorquie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montay Ellison 
Évaluation :
5

Awesome customer service!!

renneishia Udechukwu 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Devin Jeff-Daniels 
Évaluation :
5

Very Professional atmosphere

Tomie Fielder 
Évaluation :
3

Truck was a little dirty, ac went out a few times. U-Haul clerk was very polite, helpful and worked fast. Overall had a good experience.

Ismael Lemus 
Évaluation :
5

The customer service was excellent. The truck was clean and in fantastic condition. I would definitely recommend this location for truck rentals.

Terence Hyacinth 
Évaluation :
5

Great customer service and support

RONNIE DUDLEY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gloria Archer 
Évaluation :
5

Mike and Reuben are great very professional and always nice I been using them for past 2/years

TONYA SPIVEY 
Évaluation :
1

I was referred to this location from the original location I had a reservation at. That was booked a month prior to date needed, but didn't have a truck available. Upon arriving to this location clerk did not acknowledge me as he walked passed me to go collect keys from truck in the yard. I stood and waited about five minutes to see if he would come back, which he didn't. I then called for him and he screamed "just a second!!!" As I stood there I then started walking towards him he then proceeded to say he needs to collect keys from all the trucks. As if customer service is not important. Truck did not come with a dolly in it or moving blankets as I am accustomed to having on a uhaul truck. This seems to be like a mom and pop shop that uhaul franchises out, I assume. Uhaul really needs to look into who they let rent their vehicles as this location has bad customer service, is in horrible condition, and trucks are not being kept up.

Jose Menjivar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe rodriquez 
Évaluation :
5

A good place to rent trailers and box trucks and pick up truck

Alyssa Toledo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONYA SPIVEY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOAQUIN CORONADO TELLEZ 
Évaluation :
5

Que tengan más disponibles

Yosvany Gracia 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benson Johnson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MONTAY ELLISON 
Non les évaluations ont été soumises pour cet établissement.

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