Évaluations des clients Mr Fence

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mr Fence

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Tara C. le

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Le client n'a pas laissé de commentaire.

Nick A. le

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Le client n'a pas laissé de commentaire.

Christian P. le

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My favorite part was the movers. BDJ was excellent.

gary W. le

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Friendly service

Adam M. le

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Great customer service, easy company to work with. Made the move less stressful.

Scott M. le

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Cab of the truck was dirty In the back of the truck was a very large pallet that I had to remove.

Makroum M. le

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Nice

Jose L. le

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Le client n'a pas laissé de commentaire.

Petronilo S. le

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Le client n'a pas laissé de commentaire.

Ken K. le

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Requested 2 dz blanks when I arrived they had 8, offered to call around and find where I could get them, not great when movers are waiting. Besides that that pickup was very pleasant and the online check in was a big time saver. Dropping it off the woman came in and said I needed to pay a cleaning fee since there was some sand and a few pieces in the back, which I easily swiped out with one of the 8 blankets, the proceeded to say there was cake all over the cab, I didn’t eat in it, had it for 5 hours and 28 miles. Told her whatever was on the floor was there when I got it. Truck was filthy outside, scraped up and tape on the box, windshield had to be cleaned to have good visibility, yet the crumbs on the floor was an issue! She did waive the cleaning fee but after moving out a storage unit it wasn’t the experience. Funny thing is I need a 26’ box in 2 weeks and will use a different location even if it’s farther, and I was going to ask them for a quote on a fence for our new house, it with that service!

Steven P. le

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The gas tank was a little to the left of "F" They called it Full. When we filled up for 148 miles, it took 21.11 gallons and then the gauge was pinned to the right. We called Mr. Fence and U-Haul & they both said to bring it back the same. We did & got charged for the gas. We brought it to Less Stress at 5:03. I called & CJ said to drop it off. When the bill came I explained the gas situation. He said he would credit us. Instead he charged us $8.13 instead of crediting us. I have to dispute that charge. It seems that there is no communication between your UHaul locations and corporate. The drop off location should have received an email explaining this. We should be credited from.UHaul on the gas. Thank you.

susan H. le

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I put gas back in before retuning apparently I was a few gallons short and got charged 23.00 absolutely insanity. They claimed it was more under then where it really was when she went out to check. They will tell you to fill at 11/16 what the hell is that I put in what I thought was close well apparently 23.00 later it wasn't enough never will go back to Mr. Fence for anything!!!!

Erica K. le

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Mr fence has excellent customer service and was fast and friendly. Our experience was seamless and we would definitely use them again! Thank you!

Michael K. le

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Le client n'a pas laissé de commentaire.

Warren D. le

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The truck was NOT at my drop off site in Freehold when I arrived. I was told it was moved to Englishtown. When the rep in Freehold called Englishtown they said that it was moved to Howell. I had a time constraint. I showed up at 8:30 to pick up the truck and I didn't get on the road until 9:45. Very disorganized causing much stress. What will you do for me to make me a happy customer? Refund the cost of the rental? My guess is that I will never hear from you.

William E. le

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Le client n'a pas laissé de commentaire.

Dawn M. le

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Le client n'a pas laissé de commentaire.

ELMER L. le

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Don't change a thing.

Joe C. le

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Le client n'a pas laissé de commentaire.

SHRIRAM S. le

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Le client n'a pas laissé de commentaire.

Daniel K. le

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Woman at counter was confused because I was dropping off instead of returning. There was not enough parking.

Rich C. le

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Way too expensive. We were moving a dining room table and chairs from Brick to Howell. There's no way it should have cost us $108.05. Other than the cost, we had no issues.

vincent M. le

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Great service. Easy transaction from start to finish. Everyone knowledgeable and efficient.

Gary S. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Le client n'a pas laissé de commentaire.

Steve P. le

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No improvement needed! Excellent service. Thanks!

Tom P. le

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They need to add a storage facility to get new additional business.

Nicholas C. le

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Le client n'a pas laissé de commentaire.

Sean D. le

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Le client n'a pas laissé de commentaire.

Kathy F. le

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I rented moving blankets that were not there when I picked up truck. It was 6 am in morning and place was not open. It made moving much more difficult.

Jose L. le

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Le client n'a pas laissé de commentaire.

Cordero I. le

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You can do what it is that you said you would. I gave my word to an elderly woman that I'd move things out of her home at a specific time I had no one available to help but I knew I would be able to take all the furniture up the ramp at her home with no problem with a dolly. The problem was the dolly I requested and paid for wasn't present. Then when I called to complain about it 3 times I was hung up on twice then told by the third agent that I would have to wait 3 business days just to speak to a manager (but uhaul wouldn't wait 3 business days to take my money). I had to tell the third agent to put me on the phone with the manager that was on shift and after being on hold for 30 plus minutes I was hung up on again. If I hadn't already had obligations that I promised to someone I would have cancelled the contract the moment I realized I was charged for something I didn't get. And the issue wasn't the 7 dollar dolly it's the fact that uhaul inconvenienced me and all the employees I spoke with seemed to care less about helping or compensating me..the customer. Smh if this is how you treat your customers I surprised you're still in business.

John C. le

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This was a very good experience. We have worked with them in the past and it was good both times. Their location was clean and very professional and the woman we worked with was very prompt and friendly. It was a very positive experience.

Frank R. le

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Le client n'a pas laissé de commentaire.

victor M. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Sheila U. le

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I was quoted a price and told it included everything. When I arrived at the pick up location the price I had to pay was more because the customer service rep never mentioned insurance not being included. I think that is very deceptive because he never told me insurance was not included or asked if I wanted insurance. He gave me a price and said more than once that it was a great price and included everything.

Matthew S. le

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Truck was perfect for my move of outdoor furniture. Large table chairs outdoor game stuff.

LLOYD P. le

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Le client n'a pas laissé de commentaire.

Theodore Y. le

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The AP shut off before it told me what to do with the key- I could not re-enter the AP Luckily when l looked around the return spot, I found the slot for the key- so it all worked out. Overall the e-pickup and drop off worked fine, with a bit of tweaking it would be perfect.

wanda R. le

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Le client n'a pas laissé de commentaire.

Jacqueline J. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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Le client n'a pas laissé de commentaire.

Bradley M. le

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Le client n'a pas laissé de commentaire.

Anthony T. le

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Check to make sure vehicle has no warning indicators on, and cargo area is clean prior to rental. First vehicles Tire Pressure Sensor (TPS) light was on indicating low tire pressure; allowed to switch vans but later discovered the cargo area was dirty with sheet rock debris, so I had to sweep out the vehicle.

William E. le

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Le client n'a pas laissé de commentaire.

Dean P. le

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The overage on mileage was nonsense since i had to drive the distance to return it to this specific location based on contract.

MIchael H. le

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Very friendly too.

Robert B. le

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Le client n'a pas laissé de commentaire.

Jason G. le

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Le client n'a pas laissé de commentaire.

Francine D. le

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Le client n'a pas laissé de commentaire.

Lawrence L. le

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The overall experience was excellent. The after-hours pick up was convenient and easy.

Robert C. le

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Very small parking lot.

SIDDEEQ B. le

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Great place to rent u haul, very nice people

SHAI L. le

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Very professional and kind thank you for your help today! Shai

william B. le

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Le client n'a pas laissé de commentaire.

Francine D. le

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Le client n'a pas laissé de commentaire.

Phillip D. le

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Le client n'a pas laissé de commentaire.

Kyle Z. le

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Seemed like I was inconveniencing them by picking up a truck.

Maria F. le

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it was convenient the woman who i rented from was nice and the following day when i returned without the rental because my landscaper ran over the key - she was very helpful told me to call a locksmith and a man int he office gave me a number of one to have a key re -cut - I'm HORRIFIED though that you guys don't keep spares for your vehicles

Jay C. le

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Le client n'a pas laissé de commentaire.

Bryan R. le

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Le client n'a pas laissé de commentaire.

Walter E. le

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Had an issue with the van that I rented. There was evidence someone had smoked in the van prior to my rental. It STUNK!!! However the franchise did extend a credit. I think it would be prudent to put a sticker on the windshield advising smokers that they will be fined $250 or more for violating a common courtesy for the next driver.

Grethel K. le

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Le client n'a pas laissé de commentaire.

Anthony E. le

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I arrived two hours early to pick up a vehicle for two days. The employee claimed not to be able to adjust the system and tried to charge me for three days. When I asked to change to two days I was told the extra two hours amounted to another day. I requested to adjust the return time to 48 hours and the employee claimed that upon vehicle return the days will be adjusted to two days. Upon return of the vehicle (after 44 hours) there was a different employee who also claimed no knowledge of how to adjust the bill to two days and told me to call U Haul. Only after I asked for the U haul number and started to call on my cell phone did the employee said they will call another employee and ask how to adjust the bill to reflect two days of use. The bill was eventually adjusted but the return took almost 40 minutes.

Matthew D. le

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Le client n'a pas laissé de commentaire.

SEBASTIAN C. le

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Nothing!!!!

fred L. le

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I can't imagine. Since most people are moving things you might even sell pads and cord and rollers to generate additional revenue out of one of the sample Mr. Fence custom sheds.

Christopher M. le

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Le client n'a pas laissé de commentaire.

Sherlan M. le

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Le client n'a pas laissé de commentaire.

jefferey T. le

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Found out after renting I could have saved a hundred dollars if I could have left it in a u-haul which was 80 miles away. I did ask and the agent didn’t seem to know for sure

gene B. le

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Le client n'a pas laissé de commentaire.

Jackie B. le

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Le client n'a pas laissé de commentaire.

Jason G. le

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The location is clearly marked and visible from the approaching roadside. There is ample parking and clear signs for rental drop off boxes.

Anisha B. le

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I was told that I would be refunded for the miles that was NOT USED. A now being told that I am not being refunded. I'm being charged more... Very dissatisfied with the service and I asked for a copy of the receipt and no one is able to provide a copy of the final bill.

Michael G. le

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Le client n'a pas laissé de commentaire.

lillian E. le

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Staff friendly and helpful!

morris W. le

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Had a problem being grossly overcharged when returning their truck. Went to Mr. Fence the next day, was told their regional manager John had rewritten the contract and he would contact me... A week later and nothing.

BILL G. le

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Le client n'a pas laissé de commentaire.

Eric B. le

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Very helpful and friendly staff! Clean location and easy rental pick up and drop off!

Bruce G. le

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The owner and employee (sister in law) were wonderful in helping us through the debauched electronic system created by uhaul. There was some sore of computer error and would not allow us to begin our rental. Luckily, we had gone early enough that Mr. Fence was open and the entire staff went above and beyond to get through the rental process. Needless to say, I had had a terrible experience with uhaul back in 2002 and had not used them since. If it wasn't for the excellent staff at this location, I probably wouldn't use uhaul again. However, if I can use this location, and do things manually (rather than the new computerized way), I may consider it again.

Kevin B. le

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Le client n'a pas laissé de commentaire.

steven P. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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When customer chooses self check in make the video play at that time. I had problems with checking. I called the business and found out they were closed for several hours after my appointment.

Yidi Z. le

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The guy in the store said would take care of cleaning for us. Instead, Uhaul charged me 25 dollars for cleaning. Ridiculous. Will use different moving company next time.

debbie S. le

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When reserving the Uhaul, it was based on 150 miles ($119) with the understanding that any thing over that would be .49 per mile. But when I picked up the vehicle I was given a different price with the same mileage and overage cost. However, upon receipt of my final bill today, they charged for 114 miles overage! Claimed the $119 was for 100 miles. I've rented Uhaul on two other occasions and never had this charge! Mind you, it was to the same location. Not sure who's responsible.

Rhymus L. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

Michael O. le

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Le client n'a pas laissé de commentaire.

michael H. le

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My problem is not with the facility I picked the truck from its with uhaul the truck was a piece of crap

Michael P. le

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Le client n'a pas laissé de commentaire.

julio M. le

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it was a in and out perfect for me thank

Alyssa D. le

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Le client n'a pas laissé de commentaire.

Sandra S. le

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Box truck was clean and drove great!

Jon S. le

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Very friendly people.

len C. le

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Le client n'a pas laissé de commentaire.

Miriam M. le

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Im very satisfied with them thanks

Nurul H. le

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Le client n'a pas laissé de commentaire.

Joel B. le

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Le client n'a pas laissé de commentaire.

robert P. le

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Le client n'a pas laissé de commentaire.