Everything is good No matter what day of the week it is or the time they have always had what I neededANGELA L.
Customer Reviews for Mr Rogers Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Charleston, WV 25301
Services dans cet établissement :
- Lun - ven : 10h am à 6h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing everything was goodANGELA L.
Le client n'a pas laissé de commentaire.REBECCA MASON P.
Le client n'a pas laissé de commentaire.LISA LARAE P.
Very nice service, Jake was good to follow up by phone let me know I had left something in the office. Very good service!JAMES H JR O.
Le client n'a pas laissé de commentaire.Seana H.
The only issue is when you extend another day online they charge 30 fee to extend it plus you rental..they don't tell you that on line and you pay double for an extra day...they need to be more clearer...SEANA RUTH H.
Owner should learn the proper way to hook up the Dolly. Regional manager should double check his work.Frank D.
Le client n'a pas laissé de commentaire.Mimi B.
Dropped the trailer off after hours but everything was neat and orderly! Merci.JOHN S.
Le client n'a pas laissé de commentaire.MICHELLE YVETTE S.
When I picked up the truck there was dirty items and dirt- cig butts in the bed of the truck turned out to be dirty underware in the bed. The truck was loud the dispatch person seemed to not even care. I got the truck loaded and went on my way got about 16 miles out of Charelston and the check engine light comes on so I called it in had to wait an hour for service- they tell me the catalytic converter was gone- and I would have to get another truck, local rental no help with getting truck back or reloaded REALLY - I had to pay 440 for temp help to come and unload and reload and 140 for a hotel for the night that along with the other issues made for a great experience. I want to speak to the area manager, very unsatisfied 717-226-4238Steven M.
Le client n'a pas laissé de commentaire.Robert G.
Tried to drop off uhaul unit at one location but was told they could not take it unless a big charge would be incurred as their location was not on the contract as drop off point - however, they directed me to Mr Rogers as they would take it .. took the unit there and agent didn't look at contract or anything, just said the keys would identify the Unit and thanked me .. day later learned I had been charged 170,00 $ for wrong drop off location ... had to explain to agent there was NO UHAUL business at location printed on original contract .. I could not make the agents at both the pick up location or the drop off location understand there was NO uhaul business as printed on the original contract. I was very frustrated .. and if I have need of a rental truck, van, whatever, it will not be through Uhaul - I'll pay more and use Penske.GREGORY W.
Representative told me that vehicle had been sanitized. It was filthy and smelled bad. Dirt, crumbs and cigarette ashes on seats and floor. Cargo area of van was dirty also. We wiped it out ourselves and sanitized before leaving.James Cheetwood S.
Le client n'a pas laissé de commentaire.KEN T.
Le client n'a pas laissé de commentaire.Carrie L.
Associates at both pick up and drop off were amazingly friendly and helpful. Would highly recommend eitherCynthia S.