I rented a small trailer to haul a gun safe to Pennsylvania. I paid 164 to rent it and an appliance dolly. I could not get the safe and canceled the trip to Pa.. I had trailer and dolly returned within an hour to Mudder Automotive. They were closed and I left a detailed message on answering machine as to why trailer was back. I did not expect a full refund but feel I should not have paid full amount that I was charged to use it and take out of state. Mudder Automotive did not return it to their inventory and a week later a U-Haul representative called me inquiring as to the location of the trailer. I had to explain that it was not used and was returned to Mudders Automotive within an hour after picking it up. Again I don't feel I should have got a full refund but I do feel there could have been a deduction of charge because the trailer did not get used and did not have miles put on It driving to Pennsylvania .Bobby B.
Customer Reviews for Mudder Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Stacy S.
Best I've experienced in last 70 yearsorest W.
Nice folks and very helpful. Trouble free transaction. I have used Mudder's twice and they are always professional. They have some awesome bulldogs too. Petting a happy dog always makes my day! I wish the U-Haul auto carriers had a winch. I had to transport a disabled car and it was tough to load.Kirk D.
Service was Great!ROBERT C.
Was billed extra day and I returned it a day earlyKimberly G.
Your trailers are the best!Scott T.
Le client n'a pas laissé de commentaire.Kent L.
Deposit refund was quick and easy.Teresa B.
Treat others as well as you have did us, you will be fine 😊Bob E.
Le client n'a pas laissé de commentaire.JANICE S.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.Misty L.
Le client n'a pas laissé de commentaire.Kiera K.
Great service thanksThomas H.
Le client n'a pas laissé de commentaire.Cynthia B.
No improvement needed.CHARLA C.
Le client n'a pas laissé de commentaire.CYNTHIA E.
Not much space, lots of junk around and very limited equipment.Jeremy D.
Le client n'a pas laissé de commentaire.Al-Mardeai S.
Le client n'a pas laissé de commentaire.MICHAEL H.
I called. Was told that the lady was busy and would call me back when done with the customer. I waited over 4 hours, then I called back. I was told I would be called the day before by 6pm. I called after 730pm. Found out my phone number was listed wrong. Was told when I got called the day before they would explain the self check in process. Even after me calling check in was a royal painthomas F.
The folks at Mudder's are AWESOME!!John M.
No suggestionsLisa F.
Le client n'a pas laissé de commentaire.john W.
Le client n'a pas laissé de commentaire.Jason A.
Le client n'a pas laissé de commentaire.Cliffard R.
Le client n'a pas laissé de commentaire.Jeff W.
Le client n'a pas laissé de commentaire.Jessica P.
Le client n'a pas laissé de commentaire.Brad N.
Le client n'a pas laissé de commentaire.LINDA G.
Excellent customer service and flexible with our scheduling needs.JEFFREY W.
Make sure there are the amount of moving blankets I ordered.William P.
Le client n'a pas laissé de commentaire.Steven Wayne Jr B.
Le client n'a pas laissé de commentaire.Rick A.
Le client n'a pas laissé de commentaire.GILBERT P.
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.JOHN B.
Extremely helpful and efficientCLIFFORD O.
Chrissy was very professional, kindly answered all the questions that I had, and made sure I got a moving truck as needed. Thank You, K. Krugkristine K.
Le client n'a pas laissé de commentaire.kenneth A.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.DAVID M.
The dispatching process went very smoothly. The U-Haul Dealership personnel was nice and professional. The location of the dealership was at a convenient location to where I was moving from.ELIZABETH V.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.KRISTA P.
Le client n'a pas laissé de commentaire.Jerald P.
Le client n'a pas laissé de commentaire.Slater C.
I accidentally left a $50 bill in the uhaul truck on the dash when I dropped it off. I am positive it was there but yet they never called to tell me I had left it there.Richard P.
Le client n'a pas laissé de commentaire.Danielle M.
Everything was perfect! Thank you!KARI M.
Keep up the good work!kevin M.
I'm very impressed with the people skills and attention paid to our needs and they made my situation so much better! I can't thank them enough!Gene R.
A brief overview of cab and container lighting switches/delays/etc. would be helpful. Didn't discover the inside container lights until the move was done. Mudder automotive very accommodating. Will use them again.Thomas A.
I had to fix the electrical ( 4 way ) wires from truck to trailer . They were to tight and broke into . I was driving interstate and was pulling out of a rest area when I notice I had no lights . But other than that , everything went well .Bruce W.
Le client n'a pas laissé de commentaire.REBECCA B.
Le client n'a pas laissé de commentaire.john B.
Wonderful people!!!Angel B.
Le client n'a pas laissé de commentaire.Nick C.
Le client n'a pas laissé de commentaire.christopher J.
Le client n'a pas laissé de commentaire.Blaine H.
They were very patient with our questions, and helped us to decide the best option. Should we need a U Haul in the future, we plan to contact them.ANTHONY S.
They had what I needed at short notice, they went over everything , and helped hooked us up, very nice people. customer service was amazing at time like this, hard to find kind hearted people these days. 5 star in my book and we will deal with them again and again. Thank you !!TONY H.
Le client n'a pas laissé de commentaire.Kent L.
It was a very good experience no improvement necessaryMichael Y.
They were ready for me when I got there.very helpfull and nice to deal withBRADFORD D.
Le client n'a pas laissé de commentaire.MARK C.
Le client n'a pas laissé de commentaire.Jon T.
Very helpful and mindful of safety. Took hitch ball in shop to make sure it was oriented correctly and fixed it for no charge to ensure I had no issues. Well done, happy to pay what they wanted and had zero issues. Je la recommande fortement.Michael B.
Le client n'a pas laissé de commentaire.James F.