Customer Reviews for Muffler Man
(Concessionnaire U-Haul dans le voisinage)

132 évaluations

1531 US Hwy 441   Leesburg, FL 34748

(352) 315-1746

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 10/25/2021 - 10/31/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(352) 315-1746

1531 US Hwy 441
Leesburg, FL 34748

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 10/25/2021 - 10/31/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

bill P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dianne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gille L. 
Évaluation :
3

There is a full-service U-Haul location 2 miles before I reached that location. Don't understand why I had to drop it off at the Muffler Man location ?

Don T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Excellent service à la clientèle. They were polite and respectful. They also took the time to explain the hook up and loading of trailer.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny B. 
Évaluation :
2

Uhaul is clearly not a priority for this dealer. The manager was polite enough, but showed no enthusiasm at all over the rental. The worker he asked to hook up the trailer started to leave for lunch without doing it, and the manager stopped him, and told him he had to do the hookup. As I left and drove up US Hwy 441, the trailer seemed unusually noisy, a lot of banging on the hitch in stop and go traffic. I pulled over to check the rig, and found that he had no screwed down the tension on the coupler, and the trailer tongue was just sitting on the ball. It could have lifted off at any time. I have rented uihaul equipment for years, and never had this happen. Fortunately, I have towed trailers for years and it was just a minor inconvenience to tighten the hitch coupler, re-check the chains and wiring, and get on down the road. Were I a first time renter, and loaded that trailer without checking it, the results could have been disastrous. I expect better from Uhaul. I told the manager i planned to return the trailer on Saturday. He never told me they would be closed, or gave me return instructions. I had to go on line to get instructions to drop the trailer and self check in. Again not earth shattering, but not very professional either.

Christopher F. 
Évaluation :
5

The facility we rented from had excellent service fast and prompt getting out the door. I have used this location once before and will continue giving the muffler man my business. Thanks

David F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Billie M. 
Évaluation :
5

owner was pleasant and helped us above the average.

Edward Z. 
Évaluation :
5

The check in process went smoothly and he made sure that I was taken care of with any questions I had. It is nice to know that motorcycle trailer always stays at this location!

Robert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pete H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rex D. 
Évaluation :
4

I had an extra fee on my bill that I don't know what it is from, wish someone would tell me!

Alan B. 
Évaluation :
3

Truck had no cruise control, a dirty windshield and shoddy wipers.

Donnie F. 
Évaluation :
1

I don't beleive the equipment was inspected when it was returned to Muffler Man. They sure didn't inspect it when I picked it up. I pulled it to the location to pick up my vehicle, loaded the vehicle, I inspected the unit before I pulled off only to find that the unit had a flat & damaged tire on the drivers side. That could have been a big blowout going down the road causing serious injury to me and my family.. Needless to say I had to wait one hour to have the tire replaced. I would not recommend this company to anyone!!!

john H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSELITO V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desirae N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted P. 
Évaluation :
5

Excellent customer service

CARMEN N. 
Évaluation :
1

Trailer leaked items damaged and your customer support gave us awful information

Kristofer T. 
Évaluation :
5

Great customer service at this location! I will definitely drive farther and past other U-Haul places to deal directly with Mike and his team ?? There's no comparison to the UHaul close to me in Eustis on 441

Monica S. 
Évaluation :
5

Friendly service, all good.

ADAMJAMES S. 
Évaluation :
5

This location is wonderful.

Stephanie C. 
Évaluation :
5

Mike is great????. Friendly, courteous, professional.

russell S. 
Évaluation :
2

Cobwebs throughout truck cab. Brought back truck within 24 HR period. No one at site at 4pm. Overcharged extra day. Called twice remedy problem. Poor business practices. Won't recommend this site at all.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam W. 
Évaluation :
4

We were told we could drop it off at the Griffin Ave and when I went to close it out on Monday I was informed that they did not accept trailers.

LARRY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Beverly S. 
Évaluation :
5

All went great - very satisfief

James H. 
Évaluation :
5

Excellent and friendly service

Oren W. 
Évaluation :
5

Best Dealer around,

Mark S. 
Évaluation :
5

We rent from Mike 2 to 3 rimes a week and He is ALWAYS great and gets my crew out and on the road quickly as time is money to us

Mark S. 
Évaluation :
5

Dropped off on Sunday during nonbusiness hours. U-Haul area was clearly marked and easily accessible. No trouble at all.

Gerald A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Mike is always great

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Need more small vans transport

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather B. 
Évaluation :
5

Everything worked extremely well.

Kenneth W. 
Évaluation :
3

Staff was friendly but uhaul truck was in poor condition.

Nicolette K. 
Évaluation :
5

Nicce family. Adorablyheelpful 5 yr old took pictures of my car and plate like. A trooper and said " your good To go!" Knows who she is. . The BOSS. Wish them all he luck.

Debra G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon N. 
Évaluation :
5

didn't see a sign that read "Watson" - so a bit difficult to determine if I was in the right place, but other than that, everything was great.

Nancy S. 
Évaluation :
5

Mike was friendly, knowledgeable and helpful.

Lisa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Very friendly service

RODNEY T. 
Évaluation :
5

This is a smaller franchise in a general auto repair business; but the service was fast, friendly and efficient. They were able to meet my trailering needs completely.

John B. 
Évaluation :
5

Keep up the good work

Richard F. 
Évaluation :
5

I'm horrible with names but Mike and Brian were so helpful connecting the transport trailer and locking down the car. I would highly recommend this location. Great people to work with!

Debbie N. 
Évaluation :
5

Aucun

Ricky O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

The owner was very helpful

Wayne M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Demetrius H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerri R. 
Évaluation :
5

Awesome service friendly location. Very welcoming

winnie R. 
Évaluation :
3

Reserved a 15 foot truck to be picked up at a location very near my home. Pick up location was changed by Uhaul to a not so convenient location. Also truck was changed to a 26 foot. Did not need this size. Truck cargo area was extremely filthy. Only had a 1/4 tank of gas. Worse experience I have had with Uhaul.

William B. 
Évaluation :
3

The locationI booked jad no 26' truck. The second location waa trying ro keep the 26 for another renter Not great.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackie A. 
Évaluation :
5

Excellent service! Friendly l and knowledgeable

LESTER B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phil B. 
Évaluation :
5

Very easy to deal with

Wayne M. 
Évaluation :
5

Just a little pricy with all the charges

Leif L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

steve H. 
Évaluation :
3

I was given a drop off point that no longer takes U-HAULS, when I tried to call to get help on finding another drop off point it went straight to voice mail... very stressful sitting on a side road trying to find a drop off point. I'll remember this when I consider my next move

Kathy A. 
Évaluation :
3

This was my worst experience so far with Uhaul. I called to reserve a trailer to transport a golf cart that I had acquired. The young lady that I spoke with sounded like she'd just awakened. I told her the size trailer I wanted and where I wanted to pick it up, she acknowledged my choices and quoted me the cost then I gave her a credit card to secure the rental. I had requested a 5x9 open trailer with a drop down ramp gate to be picked up at the Uhaul at Lake Square in Leesburg. When I got to Leesburg I checked my email for a confirmation address for the pickup location and couldn't find it in the info contained in the email so I had to call back, where I was told that she had booke the trailer reservation with a “neighborhood” renter at Watson Bros. When I arrived at Watson Bros, I spoke with the gentleman behind the counter and he told me he didn't have a 5x9 trailer like I requested, he only had a 6x12. Way bigger than I needed or wanted to haul 200 miles round trip. Then he told me the total for the rental was seventy some odd dollars. She had quoted me 24,95 $ for 24 hours. The gentleman at Watson Bros. called down to Uhaul of Lake Square in an attempt to locate the trailer I'd requested but none were available in the vacinity. That information was never made available to me by the booking agent on the phone as well as the additions to the cost. I lost about an hour and a half of time screwing around trying to get the trailer I requested at the price quoted and ended up hauling a trailer so big I could've carried three golf carts on it. To say I was unimpressed and more to the point mad as hell would be putting it nicely. I won't be using the telephone option to book anymore rentals with your organization IF I do any business with you at all. You're lucky you don't have any real competition when it comes to trailer rentals or you'd have to tighten up your customer service. I've been self employed for over 30 years and if I'd pulled crap like this on my customers, I'd expect them to never call me again. The guy at Watson Bros was great, he went out of his way to try and make things right while simultaneously running his own busy auto repair business. On this one you get a 2 out of 10 from me.

Kevin B. 
Évaluation :
5

Great employees very knowledgeable,very pleased

kevin C. 
Évaluation :
5

Excellent

Michael A. 
Évaluation :
4

I had requested a drop off close to my home, then was forced to take it over 30 minutes away from my home. Not happy about that.

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul C. 
Évaluation :
3

The inside of the box van was clean, the cab and exterior of the van could have been better. The wiper blades needed to be replaced. We were also charged an extra 38 $for unknown charges. We will contact them directly to determine the reason for the charge.

william D. 
Évaluation :
3

Closed on Sundays

Jay G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
3

Over all u-husk had very Poor service that day. I was given four reservations and no trailer to be found after hours of driving from one location to another. A work day wasted..

Andy R. 
Évaluation :
4

Rien

Jason I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Very easy to deal with.

Wayne M. 
Évaluation :
4

You can rent out equipment that works and make sure you maintain you equipment. Not proforming maintenance on your equipment for sure will lose you customers. Hope this helped you.

wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH G. 
Évaluation :
5

Everything was perfect

Sharon C. 
Évaluation :
5

My only problem was i couldnt rent truck i wanted even after reserving one online because it wouldnt take my debit card for pick up truck but could get a box truck . this seems pretty messed up. I used my debit card to rent uboxes and a box truck but cant get pick up truck ?????

Jim S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janice J. 
Non les évaluations ont été soumises pour cet établissement.

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