Excellent service à la clientèle. Speedy and easy transaction. Awesome place to get your Uhaul from.
ken stucki
Customer Reviews for Multy Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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más variedad de vehículos tamaños.
Mario AlbertoI spoke to Kevin Bak, super helpful individual and tends to the customers needs. He went above and beyond to make sure he found me the trailer I was needing to get the job done. Give that guy a raise.
kevin gonzalezGreat service, friendly and professional.
ken stuckiSuper friendly service, great place.... Would definitely come back
Alejandro CervantesAbsolutely nothing. A perfect experience.
John HallAmazing service beyond all- Will highly recommend!
Sam McDonaldGreat service, friendly people running the place.
ken stuckiNothing, I had a good experience
Sandra HerrodRepresentative were very knowledgeable & helpful, move using their 10 ft truck made it easier & went smoothly!
Cynthia Chapa HagerThe location manager was extremely helpful and considerate of my requirements and went out of his way to get me set up with the proper vehicle for the job. I would re this location to anyone.
Don WilliamsThis is the second time I've had to rent a uhaul truck from Multy Mini Storage. First time was a great experience and this time was really easy as all my info was already in the system. The customer service was great both times.
John HoppMake sure the batteries are somewhat new not 4 yrs old make sure water doesn't go into the the cabin and get the driver wet also make sure water doesn't get in the back and possibly damage furniture cuz that's what happened to me
josh ErrisurizThis uhaul location is horrible. It doesn't have any parking for customers. The property owners live upstairs and they don't provide enough parking for uhaul cusromers. When i arrived at the location, I had to park behind the property owners vehicle because there wasn't any parking. He immediately told me to move in a very rude manner. I asked him where I could park and he just told me to move my vehicle somewhere else.
ROBERTO GUEVARAThe type of service offered will be appreciated by future customers.
Mack GuerraGentleman there is always in a really great mood and funny. Love going there always. Great experience.
Jessika SandovalWilliam is Very knowledgeable
paul earnhartKind and Helpful
Carolina MendozaOwner was very attentive, nice, and explained everything in great detail. He was also very helpful and allowed us to pick up earlier and drop off later. Will be returning.
ray montanaroThe manager was courteous and helpful to me (first time renter). I am grateful for his desire to help.
Mack GuerraGreat customer service shout out to William I told him what I was moving and he hooked me up great place to rent from
Esteban OlivaresFriendly staff. Quick and easy to rent. Great customer service experience. Detailed instructions were given as it was my first time driving a uhual. Je les recommande fortement.
aurora stevensI really appreciated all the information provided to me about driving the truck. The instructions were on point and very helpful for a first time driver.
Angelica JacksonCouldn't have asked for better service! Friendly and helpful personnel.
Irma McDonaldnone
Tom ParavatoWalter and the other gentleman were great! Everything went smoothly.
sunshine havenThe attended was very nice and helpful
Dalia MirelesThis man is a hard worker and I was treated very well.
Dallas Ray SmetterSpend 30 mins looking for a drop box. When found, it seemed to be hidden. I actually don't know if keys were dropped off in the right box? No sign or light in the area. Unable to see due to being to dark.
Robert Chavezvery kind and helpful guy.
Ruth Gerenathe gentleman was very helpful and answered every question with ease
Rey HimojosaExcellent service
Arnoldo Gonzalezgreat service
Jon BryanOverall great experience, except no dollies or blankets available
Patrick Brownexcellent service!
Jon BryanExcellent customer service, will recommend to friends.
joe villaWilliam was very kind and personable.
Ricardo CrixellEverything went well, nothing to add.
Felipe GutierrezNating
Luis SanchezNice
Luis VillarrealNada
Luis SanchezWas raining. Worker told me where to leave the trailer. Came out after rain stoped to see if I needed help. Had already on hooked trailer and pushed it to to a open spot.
ALBERTO AGUILARNothing, it was a great experience and awesome customer service
Jose QuezadaVery dirty being with Covid do you think the place would be more cleaner the guy that took care of us was a very nice gentleman but the mask he was wearing looks like it was two years old since Covid started and the truck that they gave me did not want to go over 65 felt like the trans was slipping in the steering column was very loose so it was scary driving back to Chicago did not feel safe in that truck I have rented lots of U-Haul‘s before this is the first time I was not happy with the truck that they gave us 😢
Alice CelentanoThe agent was prompt and courteous. Found the truck we needed.
minerva castaneda ochoaWilliam was amazing and was very helpful. He definitely made my experience a less stressful one.
Michelle SalinasExcellent customer service!
Mayra GonzalezPoor Uhaul value. Hope to never need again.
DANIEL ALVAREZI'm appalled by the service we received at this location. The person that attended us was rude, disrespectful, and insulting for no reason. He arrived late to the location and as we waited outside he approached me he asked me what I needed. I told him I had a reservation and he walked away to attend to another customer that was also waiting. When he came back I repeated my response to him and he stated "yeah I heard you the first time". We proceeded to go inside and as we conversed about driving the uhaul vehicle I told him that on my way to the location I was having a conversation with my wife about how I would find driving a motorcycle difficult but not a uhaul. He responded " no fucking difference". I told him that for me it's just the fact of having to change gears and he responded " not everyone is smart buddy". I did not reply to his rude and insulting remark and stayed quiet. I wanted to get out of there but we really needed the rental as our lease is up in our apartment. I decided to just stay quiet. Even when we told him not to worry for being late and that we understood, he acted this way with us. I have never seen anyone treat a customer this way. No one deserves this type of treatment. Moving is already stressful why treat a customer this way? This was my first time using a uhaul unfortunately it will also be my last I have never experienced this type of treatment in any other business. Thank you for taking the time to read my experience.
IVAN ELIZONDONada,el servicio al cliente con la persona que se encuentra encargada es estremamente EXELENTE.
Luis SanchezNothing it’s in great hands
RAFAEL HERNANDEZProbably the best uhaul I've ever used. I would definitely recommend this location
Javier AcevedoEmployees were very helpful he helped me fix the lights on my truck.
Rick AlexanderSales person was very knowledgeable, and friendly.
Noel SolisNothing, the person in charge was courteous and professional.
Teresa Adame