Customer Reviews for Murphys Petroleum
(U-Haul Neighborhood Dealer)

109 évaluations

1023 Social St   Woonsocket, RI 02895

(401) 354-2860

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(401) 354-2860

1023 Social St
Woonsocket, RI 02895

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Location is great, hate the truck. After driving a couple of the Ford vans, going back to the Chevy was awful!. Retire those terrible Chevy dinosaurs!!!! The Fords drive smaller than they are, handle great and seem to have more space. Not too mention easier to get in and out of both the cab and box. I can stand in the Ford box. The Chevy step in is WAY to high, the box is low. I keep hitting my head on the roof while in the box and hit my head on any number of things trying to get in and out of the box. They drive like a '70s era van and have hardly any amentities. Not even factory GPS?! Rental cars have had GPS for 20 years now. If Chevy prefers we use our phones, that's fine, but install a phone mount then!!!! That stupid Chevy van was a terrible experience. If I'm stuck with one next time, I'm cancelling my reservation and going elsewhere!!! 4 stars for the establishment and check out process, negative 4 stars for that Truck!!!!

Todd E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOUHAMADOU D. 
Évaluation :
3

Whoever read the gas reading did not read it correct. I was told if I brought the truck back at the 1/4 line I would get a discounted rate. My receipt was full price with wrong gas read and I have not been able to get any help.

JONATHAN G. 
Évaluation :
5

Very friendly and professional

Therese V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO L. 
Évaluation :
5

Keep up the good work ur doing an outstanding job.KEVEN F DONNELL

KEVEN F D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIHCOLE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY G. 
Évaluation :
5

Was great the way it is! Would use again

Phillip L. 
Évaluation :
5

the father and son are the best

ABBAS M. 
Évaluation :
5

The truck is long outdated. Guys at Murphys are great everything was fast

BRIAN G. 
Évaluation :
5

Everything went smoothly. I would definitely use Murphy's again to rent a Uhaul.

TODD G. 
Évaluation :
5

MERRY CHRISTMAS HAPPY NEW YEAR Keep up the good work

KEVEN D. 
Évaluation :
5

Our vehicle was ready when we arrived. The gentleman who helped us was very polite and helpful. It was a great experience!

Carmine A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS H. 
Évaluation :
5

KEEP UP THE GOOD WORK UR VERY ACCESSIBLE LOCATION ALLOWS ME 2 RENT FROM U EVERY MONTH KEVEN F DONNELL

KEVEN D. 
Évaluation :
5

Easy and pleasant

PHETDALA K. 
Évaluation :
5

Great communication

LUCAS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
5

The staff at Murphy's was terrific. Extremely helpful, accommodating and informative.

Laticia M. 
Évaluation :
4

I scheduled a pickup for 8:30 but the place didn't open till till 10:00. I got a call from you guys saying I didn't pick up my vehicle how could I if the place didn't open till 10:00. You guys need to straighten that kind of s*** out

DAVID Z. 
Évaluation :
5

Great service. Friendly and efficient

HOWARD G. 
Évaluation :
5

I used the contactless pick up. There was no indication that I'd need a hard copy of my passport or lease to make the transaction smoother. That should be made clear up-front on the website so that one can arrive with the correct materials.

Peter T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUIS M. 
Évaluation :
5

Very easy quick and fair price 👌

LINDA D. 
Évaluation :
5

I rent from U-Haul two to three times a year. This location was my best experience to date.

MARK R. 
Évaluation :
5

Fill washer fluid lower price per mile

Chad R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

APRIL A. 
Évaluation :
3

Not happy with the charges. I used the truck around my local city Woonsocket which the whole city is maybe 13 square miles so I am still disputing that I did not do 54 miles. I feel I was overcharged and definitely the mileage meter is wrong. I will give it the 26-27 miles round trip to Providence but definitely not 20+ miles in Woonsocket

gricelyz M. 
Évaluation :
5

Staff was excellent

DOMENIC L. 
Évaluation :
5

Very easy check in check out process, very nice professional employees

SEAN K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

AMANDA P. 
Évaluation :
5

I was very pleased thank you.....

TYRELL J. 
Évaluation :
5

No improvements are necessary. The location is convenient and the service was pleasant.

Deana W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva G. 
Évaluation :
5

The gentleman that checked us in was exceptionally friendly and helpful! Great experience.

Emily M. 
Évaluation :
1

I will be calling on Tuesday this rental was a total disaster. Called Rented at local location over 3 weeks ago and spoke with them as late s last Thursday afternoon. Showed up at location was told that UHAUL changed the reservation unilaterally without proper notification had to drive to another state going in the wrong direction. I was given a truck that had over 146 000 miles on it and the brakes failed while I was driving it. When I called I spoke with a woman who took down my information and was going to follow up wit the Traffic Controller. Called three additional times last night and continue to get the runaround. Follow up ASAP. John Maher

JOHN M. 
Évaluation :
1

Pick up and drop off service by U-Haul is horrible

EVA H. 
Évaluation :
5

It was nice and fast. Great customer service

PAUL G. 
Évaluation :
1

Returned the uhaul before it was due back and got charged a late fee for not returning it. Never got a receipt after returning the uhaul either. Absolutely uncalled for and unprofessional.

Craig T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua W. 
Évaluation :
5

Nothing is was all good.

PAUL D. 
Évaluation :
5

I ABSOLUTELY LOVE MURPHYS THEY ARE GREAT PEOPLE AND LOVE THERE CUSTOMERS!!! Thank you so much

Olie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISABELLE S. 
Évaluation :
5

The two guys working were very kind and knowledgeable.

Brandyn B. 
Évaluation :
5

Great guys, excellent service. Hard workers.

ROBERTA K. 
Évaluation :
3

extra charges were added to the amount of $49,9 that I did not authorize

SUZANNE T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEITH H. 
Évaluation :
5

good service

Alma J. 
Évaluation :
5

Nothing it was fast and easy, thank you very much.

Paul D. 
Évaluation :
3

Truck did not run well

william M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denisha W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marelynn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
4

I had zero issues. The online truck drop off process was pretty quick and painless, and the location made it very obvious where to drop off key.

David J. 
Évaluation :
5

The young man was excellent! I wouldnt change a thing.

jessica C. 
Évaluation :
5

Great services

Beatriz M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda J. 
Évaluation :
2

Maintain your trucks and give a better price

james F. 
Évaluation :
1

The guys working that are complete assholes never again will go there for ANY services

McKayla S. 
Évaluation :
5

Excellent service from Murphy Petroleum where I picked up the vehicle. Very helpful and knowledgeable. I will definitely recommend them.

Bill S. 
Évaluation :
5

The young men working there were great work very efficiently and friendly

Michael A C. 
Évaluation :
5

Very good experience at Murphy's Petro!!

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas D. 
Évaluation :
3

I ordered a dolly on line. This location does not carry them.

Linda P. 
Évaluation :
5

This people work very good

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin A. 
Évaluation :
1

Not allow teenage boys to run to run the uhaul rental. Did not provide dolly in which we paid for, they did not return the $10 rental fee and told us to tell uhaul company “the dolly was broken” when they hadn't even provided us with it. Gave us the WRONG truck that had over 150k miles on it with no gas when the one we intended to rent had 50k and a full tank. Made us put gas in the tank to bring the truck to a half tank when it was below half a tank when we received it initially. Would not ever recommend anyone to this facility to rent.

Stephanie L. 
Évaluation :
5

The personal was great, the only thing is he is a gas attendant. I would recommend this person showing some kind of ID, showing he link to the Uhaul company so your not giving the key away to just anyone. Its risky if you give it to the wrong person. Anyone one can say they work for uhaul. Well thanks again great experience for me.

Carl G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah P. 
Évaluation :
3

The young man checking me in also had to pump gas for many cars. He did his best. I never got the email bill receipt.

Richard M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cassandra B. 
Évaluation :
5

Very helpful

Joseph G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

Everything was awesome

CARMEN C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Landing D. 
Évaluation :
5

Fast and efficiently*****

Luis C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

The Manager at this location was awesome. The problem was with UHaul. I reserved and prepaid weeks in advance. UHaul changed pick up locations twice and when I showed up at this service station to pick up the equipment the Owner told me that UHaul rented out the equipment from under me. After spending hours on the phone with UHaul the Owner of the service station was able to rent us the equipment after having to make an new reservation. Thank God for this Owner if we had to rely on Uhaul we would have been in a bad place. Never will I rent from UHaul again. They are incompetent.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

It exceeded my expectations

Steven L. 
Évaluation :
4

I was first off horrified that they didn't have any (and when I say "any" I mean they didn't even have moving pads) of the dollies I reserved. I have a lot of extremely heavy furniture that required these and was forced to improvise. I was not given a warning this was going to happen either. I was also not warned that if you pay in cash, they make you pay an extra $100 as a holding fee. The people at the pickup were sympathetic enough, which was nice, but uhaul, in my opinion, needs to adhere more to what the customer requests and needs to put some sort of warning somewhere indicating the extra $100 if paying in cash.

Sarah A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice B. 
Évaluation :
2

The attendant was a bit overwhelmed having to service me and pump gas. He was told that the priority was gas customers so we had to wait a longtime.

Janice D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn Y. 
Évaluation :
3

Very slow process to get started. Otherwise very good

BARRY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M. 
Évaluation :
5

My U-Haul got accident and I return it , unfortunately it got damage in 15 min and I return it back within. 15 min, then why did they charge me the returnal cost and without giving me the next car

Gaurav Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Travis M. 
Évaluation :
5

Mr Murphy should be a trainer for Uhaul locations. He is knowledgeable and helpful.

ART F. 
Non les évaluations ont été soumises pour cet établissement.

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