Évaluations des clients Murphys Towing Services LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Murphys Towing Services LLC

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Steven K. le

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Le client n'a pas laissé de commentaire.

Chris M. le

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Murphy’s was great! Having people there at the time of drop made it very simple to navigate the drop.

Flower L. le

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Consistent superlative service and quality with great attitude!

Anael B. le

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The location did not check the truck in till a day later.

Harmit A. le

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Our PICK UP location was night mare and worst customer service we ever experienced; but these lovely guys at the DROP OFF location were AWESOME. CC and Bear were down to earth, professional and knows their drill right. Even when our drop off was completed in less than 5 minutes, we stayed longer to chat with them. Once again thank you CC and Bear. We greatly appreciate your customer service. P.S. Please check the detailed review for the issues we faced at the Pick Up location.

KIM S. le

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Le client n'a pas laissé de commentaire.

Mary-Ann W. le

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Had a great experience, will definitely be back. And I made a new friend TINKERBELL, The cutest little dog ever ??

Rose C. le

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The young lady was very helpful and nice to me. She was able to change the truck for me from a 10’ to 15’ without a problem. I will come back to this location for future rentals. Thanks!

Sindy F. le

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Le client n'a pas laissé de commentaire.

OYERINDE A. le

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Le client n'a pas laissé de commentaire.

SALVATORE M. le

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you guys are a pain in the ass with these stupid surveys please stop bothering me aggravated customer

alfred M. le

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Le client n'a pas laissé de commentaire.

SALVATORE M. le

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bear great guy cc is a pain in the butt can't wait to go back good people

Mathew S. le

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Le client n'a pas laissé de commentaire.

gregory S. le

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Le client n'a pas laissé de commentaire.

James E. le

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Le client n'a pas laissé de commentaire.

Alex I. le

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When booking online and during pick up, i felt that Uhaul was not clear about additional fees that are added to the rental and causes the customer some confusion and also feel like I didnt have the full picture during the reservation process

Maurice H. le

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Rep was on time and very helpful

Sean M. le

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Le client n'a pas laissé de commentaire.

nick P. le

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Great people, fast, friendly service!

Ava D. le

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I returned the truck in the early evening. This particular location didn't have anywhere to park the truck. Consequently I had to park it on a side street. However, the customer service rep I spoke with regarding my rental was courteous and professional.

KEVIN P. le

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Le client n'a pas laissé de commentaire.

Jahir K. le

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My pick up time was 10:00 am. They were not opened till 10:50am. It was raining heavily, I had to wait for them outside an hour in this rain. It was a real bad experience with uhaul dealer.

Diego N. le

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There was no place easy to park the truck for drop off.

Tamika R. le

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Le client n'a pas laissé de commentaire.

isaac M. le

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Before I went to this location I read a review that said “This location likes to scam and charge additional fees after you drop the vehicle off.” I thought nothing of it , I like to give places chances and witness things for myself. After I picked up the vehicle at 5:55 pm on a Tuesday their was no inspection done on the vehicle I was kind of rushed out like “here are the keys have it back before tomorrow morning.” I finished my move from point A to point B which was about 6 miles I dropped off the vehicle with about 20 miles into the car and little to no gas being burned. Three days letter I get a invoice in my email saying I got charged a extra $150 because of damages to the vehicle. This is totally false and will be taking this up to cooperate on Tuesday, if i messed up something I’d hold myself accountable and admit to it etc. This deal sounded to good to be true and a $50 charge ended up coming out to a $250 charge, I will be telling my family and friends to not come to this location and other uhaul locations as well. I really hope this situation can be handled and I’m refunded for my money.

Edward O. le

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The owner went out of his way to stay late and help me, the ultimate in professional customer service.

Prathibha C. le

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Le client n'a pas laissé de commentaire.

John D. le

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Bear and his associates were very pleasant to do business with. I highly recommend them to anyone who has a uhaul need.

Cesar V. le

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Le client n'a pas laissé de commentaire.

Sherese G. le

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The staff were very professional

Dennis P. le

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Reserved Rental was not available when I arrived due to late return of a customer...but Owner did everything possible to make up for it...overall good experience.

Tiffany C. le

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Le client n'a pas laissé de commentaire.

William M. le

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Number of van did not match with computer. Took about 25 minutes to get numbers correct. Murphy’s employees great as usual. Corporate terrible as usual. Last rental was nothing but problems because they really don’t seem to care about customer. Murphy’s workers are excellent and do all they can to get you moving!

annette C. le

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Le client n'a pas laissé de commentaire.

Sal V. le

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Le client n'a pas laissé de commentaire.

Geeta L. le

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Wasn’t very helpful when asked about reservation details etc. Also wasn’t able to modify

stefanie S. le

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Have the equipment that I needed closer to my house.

Michael P. le

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The location was very dirty where the uhaul trailer was kept. There was trash and pieces of metal everywhere. I didn't even want it back my pickup truck up to the trailer because I was scared of getting a flat. Well the trailer wound up with a flat and I had to refill the trailer tire with air 7 times on my 500-mile trip. I was willful not happy that my reservation was changed to this location which took me 40 minutes to get there and 40 minutes back to where I had a load the trailer when my original location was 5 minutes away from me. This most likely is my last time using uhaul.

John F. le

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Parking on street only. In residential neighborhood. Property itself looked like an abandoned junkyard!

Jared T. le

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This Place is ASS never will i rent from here again the lady working the desk does not know what she is doing

Melissa T. le

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Very friendly staff but truck was extremely dirty and full of rocks on inside when given to us.

Steven G. le

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Friendly and Helpful staff. Excellent Customer Service.

William M. le

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Murphy’s was outstanding and put customer first ! The Linden location however was not so helpful and transportation department even worse. Customers can’t review my calls but the management can please listen to calls and you will know that you could care less about your customers!

herbert B. le

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Le client n'a pas laissé de commentaire.

John N. le

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Le client n'a pas laissé de commentaire.

Cymetria V. le

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Le client n'a pas laissé de commentaire.

Joanne S. le

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Le client n'a pas laissé de commentaire.

Anniel P. le

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Le client n'a pas laissé de commentaire.

Elizabeth A. le

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6 miles to the gallon is ridiculous!!!! The truck was dirty. Filthy windshield Customer service was awesome tho!!!

Juan M. le

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Keep the great job!

Anthony S. le

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Good people. Will definitely rent from Murphy's again in future when needed.

James C. le

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Le client n'a pas laissé de commentaire.

Santo C. le

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Le client n'a pas laissé de commentaire.

Caroline M. le

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The experience was excellent. Murphy's towing employees were a pleasure to do business with. I'd highly recommend them for your uhaul needs.

Clifton H. le

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This facility does not open until 9:30 AM. (Actually arrived at 9:46 AM) I waited for over I hour for facility to open. Truck facility located on Sherman Avenue, Elizabeth, NJ did not have truck available as reserved and promised, so I was sent to this facility nearly 20 miles away (not 5 miles as told). I chose a U-Haul Truck Facility because previous 3 rentals reserved trucks at GAS STATIONS and other locations were also not available when I arrived for pick-up, so I thought the problem was with non U-Haul Store locations, not so. I think truck availability at U-Haul for One - Way Rentals is wide Spread throughout U-Haul.

Simone S. le

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Le client n'a pas laissé de commentaire.

RICH C. le

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Le client n'a pas laissé de commentaire.

Katrina G. le

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Everything we experienced @ Murphy's towing services was extremely user friendly Bear and his daughter couldn't have gone out of there way more for us....the truck was clean and worked without a hitch ...Sara helped with getting me acclimated to the usage of the truck....she even promised me a parking place upon our return ,which was right there waiting for me.she explained the billing process and was very thorough I would heartily recommend Murphy's towing in rahway for all your u haul needs

Melissa S. le

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Le client n'a pas laissé de commentaire.

Grace S. le

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Very friendly and fast

Adam M. le

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It was very confusing on where to drop off the UHaul, and the place of business was very cramped, with broken cars on their towing lot next to a busy highway route. Decent staff but would not recommend for UHaul pickup or drop-off. Had to circle the block and figure out where to park the UHaul next to a house and a White Castle restaurant. No signage for permitted parking or helping customers navigate the area.

mark N. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Staff were very friendly and helpful

lydia V. le

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Great customer service: pleasant attitude, helpful and courteous.

Deirdre H. le

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We have rented from Murphy's several times in the last 8 months simply because of their great customer service, professionalism and friendliness. We wouldn't think of renting from any other U-Haul location!

Raj V. le

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This was my first experience with U-Haul and I was terribly disappointed with the store I went to. It was filled with smoke, the messiest place I have probably ever been to. I was actually scared to enter the place again, was that bad! I could go on and on to write the terrible experience I had, just leaving it here. Raj

annette C. le

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Le client n'a pas laissé de commentaire.

Mobin A. le

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Le client n'a pas laissé de commentaire.

antyonio B. le

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Le client n'a pas laissé de commentaire.

Hetal P. le

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I rented a 15” truch on 3/7/19 at 5:45pm to pick up furniture from the Ashley furniture and drop it off at my house in Avenel (2.7 miles each way) to save delivery fee of $150. The truck was returned at 7:15pm. I was surprised to see that the office was open because I was told by Uhaul rental that they close at 6:30pm. I saw I believe his name is Bean and gave him the keys. He said they will mark return in the morning. When I got my invoice today (3/8/19) it shows that I was charged for 66 miles instead of less the or 6 miles. It also showed the rental was returned at 8:45pm instead of 7:15pm. I made a complain to the customer service. I will not pay for mileage usage that I did not make and hope they can get to the bottom of this and find out what happened.

Amarilis R. le

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Le client n'a pas laissé de commentaire.

Ivonne S. le

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Place smelled of smoke and was just yukky the lady was sweet when I finally got in touch with her after calling all afternoon. What a experience.

tarsha M. le

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Excellent customer service. Friendly and conveniently located!

David M. le

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Le client n'a pas laissé de commentaire.

Ahmad W. le

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The place was a mess, the truck was a mess. They said they open at 930 nobody was there until 10,and then they could not find the truck keys, and there printer didn't work so I couldn't get my contract. Wouldn't recommend this location.

Karthikeyan S. le

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Le client n'a pas laissé de commentaire.

Beth S. le

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Le client n'a pas laissé de commentaire.

Vikram B. le

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Le client n'a pas laissé de commentaire.

Alvina A. le

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Le client n'a pas laissé de commentaire.

frank Y. le

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Le client n'a pas laissé de commentaire.

Christopher T. le

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Le client n'a pas laissé de commentaire.

LUIS U. le

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Office smelled really bad and dusty. Truck windshield was real dirty.

Rosemary V. le

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The office personnel was amazing she is an asset to the company

le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Parking for customers.

RICHARD L. le

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The truck was immaculate. Mr Murphy and his staff were friendly and the transaction went smoothly. I would highly recommend in the future.

oliver B. le

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Le client n'a pas laissé de commentaire.

michael F. le

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Very easy process.

ronald F. le

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Nothing that I know of. Pleasant experience.

Stacey J. le

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Le client n'a pas laissé de commentaire.

angie R. le

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location pick up was very dirty, and smelled like cigarettes

Sharon A. le

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Le client n'a pas laissé de commentaire.

ANTONETTE C. le

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Le client n'a pas laissé de commentaire.

Wayne S. le

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Le client n'a pas laissé de commentaire.

TONI B. le

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Le client n'a pas laissé de commentaire.

joe G. le

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Le client n'a pas laissé de commentaire.

Lekeysha A. le

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Le client n'a pas laissé de commentaire.

SALVATORE M. le

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serve coffee and danish

John D. le

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Convenient location and friendly people. I would use them again if I need a van or truck.