Évaluations des clients Murphys Towing Services LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Murphys Towing Services LLC

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Adrienne S.
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Le client n'a pas laissé de commentaire.

Lawrence B.
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There were some issues with the phone app asking for additional information like a passport copy and other things, if these are needed, they should be a list provided before arriving onsite so we could bring the information. The office workers were extremely helpful to ensure we were able to pick up the truck on time but the app was very confusing and unhelpful so credit to the onsite staff.

MARIANO T.
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You guys were very helpful, thank you

Brian M.
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Le client n'a pas laissé de commentaire.

Matt W.
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The tires were bald and had low air pressure. The light for the tires was on, but I was told this was nothing to worry about. They were wrong, as the truck got stuck on my front lawn. I was then charged a $25 cleaning fee and when I called to get it refunded, they denied it! Absolutely terrible.

Martina C.
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Perfect service!! Don't change a thing!!! Thanks

Martina C.
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Excellent Service!!! Thanks see you again Saturday 12-26-20 for part two moving.

Jill O.
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Le client n'a pas laissé de commentaire.

Eric T.
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I was just upset that you didn't tell me about the cleaning fee up front And not till after you gave me the first quote

REGINAVICTORIA D.
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Le client n'a pas laissé de commentaire.

erica H.
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This place was a shabby corner on route 1. The building was marked Murphy's towing and I guess they expanded into Uhaul truck rentals before considering they may need a bigger lot. The woman who worked in that shabby, office that wreeked of cigarettes was the best part about the experience. She was polite, down to earth, and answered all my questions. Everything else was horrible. No on-site parking for your vehicle, no gas cap for the tank, dirty truck, and when 6pm hit, the guy that sat at that desk was clueless and creepy.

ANTAL K.
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Always accommodating.

Rosalie M.
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Le client n'a pas laissé de commentaire.

kara B.
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Le client n'a pas laissé de commentaire.

V AND G COMMER C.
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Le client n'a pas laissé de commentaire.

Rick V.
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Le client n'a pas laissé de commentaire.

Alexander S.
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Le client n'a pas laissé de commentaire.

Hederly C.
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Great Service

fantasha P.
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Le client n'a pas laissé de commentaire.

Bankimkum P.
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Le client n'a pas laissé de commentaire.

lisa G.
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Le client n'a pas laissé de commentaire.

Charles M.
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Le client n'a pas laissé de commentaire.

Christel M.
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Le client n'a pas laissé de commentaire.

Susan I.
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The condition of the truck was excellent - much better than I expected. However, a few issues with the pick-up. First, I did the entire contract online only to have to answer several of the same questions and present my license again, which seemed like a waste of time. Second, the office where you pick up the keys reeked of cigarette smoke and in fact one of the employees was smoking in there which is clearly illegal. Third, though they emphasized the charge for mileage, no one said a word about gas. As we were planning to go very few miles it did not even occur to me to fill up but then we were charged $10 for like 1/8th tank. they should emphasize the gas policy as they did with mileage to avoid surprises.

Ivan G.
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Le client n'a pas laissé de commentaire.

Torina A.
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The representative who assisted me was very professional. Only concern was that the facility was a Uhaul rental facility and tow trucking company. The tow driver was smoking in the office where the business was being conducted. I was asthmatic.

AINSLEY B.
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Le client n'a pas laissé de commentaire.

Tamara F.
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Le client n'a pas laissé de commentaire.

Doris B.
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Le client n'a pas laissé de commentaire.

Edwin J.
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Le client n'a pas laissé de commentaire.

Fall A.
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Le client n'a pas laissé de commentaire.

Brandon W.
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Le client n'a pas laissé de commentaire.

Andrew B.
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Le client n'a pas laissé de commentaire.

Jezabel C.
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Great customer service

Ainsley B.
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The rental process was extremely easy and the woman working at the desk was also very helpful and made everything easy

Jonathan T.
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Le client n'a pas laissé de commentaire.

Juan R.
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Le client n'a pas laissé de commentaire.

Dolpha C.
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Le client n'a pas laissé de commentaire.

Tom G.
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Le client n'a pas laissé de commentaire.

NILESH P.
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Le client n'a pas laissé de commentaire.

Yolanda M.
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Le client n'a pas laissé de commentaire.

leslie C.
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They helped me out when I needed a truck and helped me with all the paperwork and directions I needed to get.

Michael N.
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Overall experience was fine. Truck needed some maintenence in that the tire monitoring system needed to be looked into (as per dashboard warning system).For my use, it was no consequence. Leads me to believe that other problems could exist which may not be addressed. Truck ran well.

MICHEL M.
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Nothing its all good

YESENIA V.
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This place made my rental experience Absolutely Satisfying. They provided all the necessary information. They were friendly and customer service was superior.

DOLPHA C.
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Le client n'a pas laissé de commentaire.

Dion L.
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Le client n'a pas laissé de commentaire.

Srinivas G.
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Le client n'a pas laissé de commentaire.

Bruce W.
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Le client n'a pas laissé de commentaire.

Craig M.
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It was a little scary of a location. It was offset by the most helpful and courteous staff you could ask to work with.

KAREN S.
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This is not about the location but for online pickup/dropoffs, there is no way to check how much fuel was in the truck when I picked it up so I didn't know how much to put in to refill. That information should be included in the contract as it is when you get a paper contract. Or in an email or text.

Sharday B.
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I wasn't given clear instructions on how to drop off my rental during after hours. So the next morning I get a call from a lady at the office screaming at me that I wasn't supposed to leave the keys in the truck locked. And when I tried explaining that to her she didn't care and told me she would be charging me $150 to have a locksmith open the door and hung up on me. I will never recommend or use the service ever again. I picked the truck up at a dirty mechanic shop she had the tools to open the door but still sexy to be very rude and charge me. Never again

Martin F.
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Super helpful, super fast! I showed up early and they were more than ready to accommodate, giving me a number of tips on how best to drive truck and chk vehicle in if drop of site was closed. Would highly recommend this place!

Miles A.
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Bear was very helpful and accommodating with my reservation. However, during this odd time of the pandemic, the location did not feel very clean and Bear was not wearing a mask. The truck seemed recently cleaned, so no issues here.

Juan D.
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Le client n'a pas laissé de commentaire.

FRANCIA M.
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Le client n'a pas laissé de commentaire.

Ines Z.
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Le client n'a pas laissé de commentaire.

Guillermo R.
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Le client n'a pas laissé de commentaire.

Zachary J.
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Le client n'a pas laissé de commentaire.

Wayne S.
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Le client n'a pas laissé de commentaire.

Arielle S.
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Late opening which caused an inconvenience

Tia T.
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I used the mobile check in and the directions were not clear

Salvatore M.
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i hate when u haul in edison calls me and whats to know when im bringing the trailer back ,, piss off, its like your accusing me of stealing it

Laverne L.
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Customer service was definitely knowledgable, appreciated suggestions, patient, kind and accommodating.

Tisa S.
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Let customers know they need to rent their own truck.

Salvatore M.
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no coffee no danish no lap dances from bear

Sohil P.
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Location didn't had space to drop truck. Dealer was yelling at me really bad. Not accepted at all. Worst treatment.

Eric K.
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Nice people and helpful about getting around the big city.

Ivette B.
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Le client n'a pas laissé de commentaire.

Christoph G.
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The office manager was fantastic.

Chantal J.
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have a sign in the front entrance showing the name of UHaul is offered

Alexa Rae W.
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Parking to confirm dropoff not available. Had to park on major highway, not safe.

SALVATORE M.
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great people, love bear

Nilsa V.
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Le client n'a pas laissé de commentaire.

Marcial A.
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Le client n'a pas laissé de commentaire.

Neil O.
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Location has very limited space for parking the vehicle for after-hours drop. Otherwise it was fine. I spoke with the owner by phone earlier in the day regarding drop off time. He was very helpful and professional. During the call he let me know that space would be tight when I dropped off the truck. This notification was very helpful to me.

Angel M.
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Great staff Great experience

Monique V.
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Bear was incredibly nice and helpful in making the process easy during both renting and returning.

Glenn A.
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Le client n'a pas laissé de commentaire.

Gurumoorthy K.
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The vehicle for pretty old although maintenance was good. Also, the office place is more like smoke room. It could have been better maintained.

Steven K.
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Le client n'a pas laissé de commentaire.

Chris M.
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Murphy's was great! Having people there at the time of drop made it very simple to navigate the drop.

Flower L.
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Consistent superlative service and quality with great attitude!

Anael B.
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The location did not check the truck in till a day later.

Harmit A.
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Our PICK UP location was night mare and worst customer service we ever experienced; but these lovely guys at the DROP OFF location were AWESOME. CC and Bear were down to earth, professional and knows their drill right. Even when our drop off was completed in less than 5 minutes, we stayed longer to chat with them. Once again thank you CC and Bear. We greatly appreciate your customer service. P.S. Please check the detailed review for the issues we faced at the Pick Up location.

KIM S.
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Le client n'a pas laissé de commentaire.

Mary-Ann W.
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Had a great experience, will definitely be back. And I made a new friend TINKERBELL, The cutest little dog ever ??

Rose C.
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The young lady was very helpful and nice to me. She was able to change the truck for me from a 10' to 15' without a problem. I will come back to this location for future rentals. Thanks!

Sindy F.
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Le client n'a pas laissé de commentaire.

OYERINDE A.
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Le client n'a pas laissé de commentaire.

SALVATORE M.
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you guys are a pain in the ass with these stupid surveys please stop bothering me aggravated customer

alfred M.
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Le client n'a pas laissé de commentaire.

SALVATORE M.
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bear great guy cc is a pain in the butt can't wait to go back good people

Mathew S.
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Le client n'a pas laissé de commentaire.

gregory S.
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Le client n'a pas laissé de commentaire.

James E.
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Le client n'a pas laissé de commentaire.

Alex I.
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When booking online and during pick up, i felt that Uhaul was not clear about additional fees that are added to the rental and causes the customer some confusion and also feel like I didnt have the full picture during the reservation process

Maurice H.
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Rep was on time and very helpful

Sean M.
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Le client n'a pas laissé de commentaire.

nick P.
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Great people, fast, friendly service!

Non reviews have been submitted for this location.

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