Évaluations des clients MWWS Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de MWWS Inc

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DOMINICK D.
Évaluation :

looked like a junk yard. Really concerned about the key lockbox! It had a key hanging from it to open the box,which i did thinking I had to drop the key inside.I placed my truck key in it anyway and took the hanging key out and put it in the box also. I am very concerned that this truck could have been stolen if anyone checked the box???

Jennifer M.
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Mr. Henry Montgomery was very courteous. A pleasure doing business with!

Jeff M.
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Le client n'a pas laissé de commentaire.

Jerome F.
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Just dropped off the truck as the bill was prepaid. No hassle at all. Again the service person was friendly and competent. Can't ask for much more.

Scott R.
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Such a great guy. Made sure all of my equipment was checked in QUICKLY and enjoyed the friendly conversation during the SHORT time spent there. Would recommend to anyone needing a Uhaul.

DAVID BRENT Q.
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Le client n'a pas laissé de commentaire.

Janelle C.
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Le client n'a pas laissé de commentaire.

Angel D.
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Nothing! We had amazing customer service! This is our second time using this location and it will be the only place we use for our U haul needs! Could not be any happier with our experience! Thank you

JIMMY REX M.
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Le client n'a pas laissé de commentaire.

Eric M.
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Wonderful place to work with, Very good customer service! Will do business again!

anita S.
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If I could give zero I would. The place was beyond run down. It was dirty beyond dirty. The people didn't know what they were doing. A woman checked me out and they wanted to gave me the truck I didn't needed. I specifically asked for a 15 feet long truck. They had one on the lot. She said just take it the person Who knows how to change charges charges were in there. I just driven out of the lot and I have noticed the driver side mirror was completely duck taped and couldn't adjust it. It was a nightmare. Next day when I got the bill I have noticed they overcharged me for the truck .

Randy W.
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Le client n'a pas laissé de commentaire.

Brian H.
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Le client n'a pas laissé de commentaire.

Marlon J.
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Stay just as nice

Adrienne M.
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Inturned in the truck after hours, filled the tank to half a tank where it was when rented, swept out the back, it was in the same condition when returned and then I look at my bank account and have a charge. I have never had this problem and I've rented numerous u-haul. I won't use this location again and will be contacting

CARMELA ANN E.
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Le client n'a pas laissé de commentaire.

Rose S.
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The office where I picked up the truck was a mess . Dirty tables with something spilled on them .. just an overall mess

Danisha J.
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Le client n'a pas laissé de commentaire.

Dennis A.
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Le client n'a pas laissé de commentaire.

TERRY ANTHONY JR R.
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Le client n'a pas laissé de commentaire.

Megan M.
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Le client n'a pas laissé de commentaire.

Nancy K.
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Le client n'a pas laissé de commentaire.

Tracey V.
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It was over all a great experience.

JANELLE H.
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Le client n'a pas laissé de commentaire.

Raquel L.
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Henry was great!

Larry C.
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Office was very sloppy and unkept. Office attendant was very friendly, nice and helpful.

Charles S.
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Le client n'a pas laissé de commentaire.

Michael P.
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Le client n'a pas laissé de commentaire.

Donna S.
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Le client n'a pas laissé de commentaire.

Daniel C.
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It was closed when we got there which was in the middle of a Wednesday.

Lisa E.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Henry was great and very helpful.

Elmer M.
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Le client n'a pas laissé de commentaire.

Yvonne M.
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Nice guy hel[ped me attached trailer. Office was not clean. Uhaul trailer floor was dirty.

Tim S.
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While the men running this location were very nice and friendly, the office was in disarray, smelled and was completely atrocious. The gentleman who waited on us was very kind and talkative, but was also dirty and smelled. I feel bad saying this but if this is who you want representing your company, maybe you need to reassess. The equipment was clean and well maintained though and we will use UHAUL again but never from this location.

DAWN K.
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Le client n'a pas laissé de commentaire.

Tim M.
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Le client n'a pas laissé de commentaire.

Larry G.
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Visor kept falling in the way due to being broken. Tape was attempting to hold it up, it could not. Front window so dirty on the inside that when the sun hit it you could barely see out of it! Very dangerous! Trash in dashboard of truck. Unfolded blankets in cab. I was going to fold them but upon picking them up I discovered a USED FACEMASK. Needless to say, I stopped touching the blankets. Clearly this truck was not cleaned in any way between uses, which seems insanely dangerous with COVID going on! Window handle falls off when trying to roll windows up or down. Billed for 3 extra miles. Mileage was 75843 when I got in the truck, was billed for a starting mileage of 75840?! Truck had less than a quarter tank of gas at pickup, had to get gas before even moving the load.

Karen G.
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Dangerous to drop off at night

Ramana M.
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Le client n'a pas laissé de commentaire.

TAMMY D.
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Le client n'a pas laissé de commentaire.

Josh H.
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Le client n'a pas laissé de commentaire.

RICKY F.
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Le client n'a pas laissé de commentaire.

STEPHEN S.
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Have some sort of way people don't have to stand in line to wait if they are dropping off and paid with card. Waited 20 minutes just to hand in key and paper work which took 30 seconds.

MARK F.
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I have used this location several times with The Car Guys also. The guy is very helpful there.

WILLIAM B.
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Le client n'a pas laissé de commentaire.

marianne G.
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Great customer service. This location has the best employee. Always rent from this location.

david F.
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All but the rear doors cable was broke and hard to open and shut..

Penny R.
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Le client n'a pas laissé de commentaire.

MARY P.
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Le client n'a pas laissé de commentaire.

rick F.
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THE UHAUL DELALER THAT I USED WAS EXCELLENT. I ALWAY RENT FROM HIS UHAUL BUSINESS IF AT ALL POSSIBLE.

Dunrick Y.
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Keep up the great service!

ANGELITA F.
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Owner was very friendly and helpful!

scott H.
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Le client n'a pas laissé de commentaire.

Melissa L.
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Le client n'a pas laissé de commentaire.

Amanda C.
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He over charged me didnt refund me and charged me for 3 hrs instead of the full day like I asked. His pants were unzipped the whole time. The business was dirty and completely unorganized. I drove 21 miles and had the truck for 3 hrs I was charged almost 90 dollars. When it should have only been about 70 and yes 20 dollars does make a difference right now. I WILL NEVER RENT FROM THAT LOCATION AGAIN.

Reginald R.
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Henry was fantastic. He and his staff were very helpful and professional.. would rate them with 5 stars!

Marci O.
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Le client n'a pas laissé de commentaire.

thomas B.
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Le client n'a pas laissé de commentaire.

Tina D.
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Le client n'a pas laissé de commentaire.

Darrell S.
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Didnt have what we reserved made us two hours late. We returned and are being hounded because you say we didnt. Never use you agai

Ramana M.
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Le client n'a pas laissé de commentaire.

Ken G.
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Le client n'a pas laissé de commentaire.

Bennie C.
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Le client n'a pas laissé de commentaire.

Rebecca C.
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Le client n'a pas laissé de commentaire.

Ramana M.
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Le client n'a pas laissé de commentaire.

Barbara G.
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We always come back to this location whenever we need a uhaul!

Regina C.
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Very helpful quick and efficient

scott H.
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Le client n'a pas laissé de commentaire.

Eva B.
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Le client n'a pas laissé de commentaire.

Miranda P.
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Le client n'a pas laissé de commentaire.

Ramana M.
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Le client n'a pas laissé de commentaire.

robert Q.
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Le client n'a pas laissé de commentaire.

Gina C.
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Good

Edward R.
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Send in someone to train this staff. I needed a 15' and a tow bar to pull a pick up truck. Called an made reservation. Went an picked up the truck an dolly. On my way home needed to use wipers. Well they worked but was wore out. Rubber broken off. Called an got Road assistance to change them out. Due to the fact the travel I had ahead of me was 100% rain. Note the RA came an changed the wipers out. At home loaded up uhaul an went to put the pick up onto the dolly, it was to big. I know nothing about the dolly an vehicle size etc...note the paperwork shows a chevy cobolt. I do not own a chevy vehicle. So I take the dolly back to Steubenville location. late on Sunday night. I have now need to make other arrangements. I have now double back, I do not have a extra driver. Total inconvenience. My time is very important. I had to moved an done an ready for Tuesday morning. So I want the tow dolly credited back to me cause I did not use it. Also any other $$ for the total mess would be nice. Very unsatisfied customer at this time. :( :( :( :(

Anthony D.
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Le client n'a pas laissé de commentaire.

Bill R.
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Sack of weed was in the truck. Location was very dirty and stunk. Truck wasn't cleaned. Location Called several times after leaving key to find it and it was in the Dropbox the whole time

Larry G.
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I have rented from uhaul numerous times before, and this experience was quiet pleasant. The gentelman that runs or owned the business was very helpful, and made this a more enjoyable task. Thanks a bunch for the service.

Brett J.
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Wonderful helpful useful workers

Tabitha Y.
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Le client n'a pas laissé de commentaire.

Linda Y.
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very nice employees. super helpful and kind. First time I used this location and was very satisfied. They hooked up my trailer and even checked it twice before I left to ensure it was working properly and secure. Has inventory and is easy to get to and get out.

Mark L.
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Nothing

Martin O.
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Tried using the app. It asked for an alternate contact that wasn't with me. That would have been my wife, three time zones away, whom they would have awakened at 5AM in the morning with a phone call. Idiotic. You need to clarify then signing up for the 24hr rental so the renter is not having to make those decisions AT THAT VERY MOMENT. Otherwise, the app is a great idea although it kept on dropping my data frequently.

Jacqueline C.
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Nothing everything was excellent!!! Thank you

Stanly H.
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What wonderful service. I thoroughly enjoyed the encounter. I can' thank the service manager enough. He was quite friendly and helpful. I will use the UHaul on North Seventh St in Steubenville again next week and the week after. Very enjoyable experience.

BARRY V.
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Le client n'a pas laissé de commentaire.

Kevin J.
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Online and local network be able to work together better.

Larry C.
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The gentleman that is there is very polite and helpful.

Steve M.
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Le client n'a pas laissé de commentaire.

Faith R.
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Le client n'a pas laissé de commentaire.

william S.
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Le client n'a pas laissé de commentaire.

Michael O.
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After returning truck approximately how long before I get a recipe back I have not received one

Rebecca C.
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Le client n'a pas laissé de commentaire.

Jim C.
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Again people were very helpful.

Crystal Louise B.
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I returned the truck early was owed money back and was told that I had to come back two different times because the company didn't have the money that was owed to me. Then the miles was different on the truck then what was quoted to me. The employee at the company was ignorant.

Jordan M.
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In a very shady area and the ground was littered with broken glass.

shawn V.
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Customer service was great. The owner was very friendly and helpful. Will definitely recommend his service.

Tamy G.
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none

Marianne D.
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It was a good enough location, but I don't know that I would call it inviting. The man working there was very friendly, but he did not take the time to check the fuel level and the contract before we left. This has always been done in the past and should be done automatically. We were also upset that our favorite drop off location (a limousine company on University Blvd in Steubenville) had their contract with UHaul revoked the very morning of the day we tried to drop off the truck. They were a good location and business to deal with.

Diana B.
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It was after hours when I returned uhaul truck.

Non reviews have been submitted for this location.

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