Évaluations des clients My Attic Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de My Attic Self Storage
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Toni T. le
Wonderful job! Will definitely be using this specific location again! All very professional and care about their customers!! Amazing job! Thank y’all for an amazing experience!
Dimtiry L. le
Service was amazing and customer service was incredible great person to do business with.
Marshall S. le
Friendly manager. Explained issues at time of receiving (bubble wrap, etc.), told us not to worry, there would be no charge to clean it out.
Fernando R. le
Customer Service was outstanding and registration and pickup was simple. Thank you.
Paula S. le
Guy was a jerk when my husband took the truck back. We did no damage to the truck, swept it out, turned it in a couple hours early and filled the tank back to the 3/4 level, did what we were supposed to. He made a comment to my husband about "you could have filled the tank with water for all I know". Will not use this location again if I ever need one.
Santiago O. le
Rep was very helpful and nice. The rented truck was in excellent condition and very clean.
dianne B. le
It's not about the location but about what happened on the initial set up on the 800 number with U-Haul. Nothing that they promised initially worked. They promised a 10 ft truck at noon and we wound up with a 15 footer at 1:00. We just had two large pieces to move and the truck was way too big. It also delayed our trip so that we wound up in a blinding rain storm on our way back... Also the mileage allowed was inadequate to both drive the distance and deliver the load. At least they rented us the 15 footer for rhe price of the 10 footer.
Vincent L. le
None. Friendly and helpful staff! Had the van at the front ready for our pick up. Great service. I will use this location again when I need to.
Portia R. le
The best customer service and accommodations! I’ll be back for any storage needs and will highly recommend to my family and friends!
Laura N. le
Store was closed when i dropped the truck off.
ALesha P. le
We arrived processed the truck for return, the storage business stated it was open but the only personnel, the manager, was not in and out on the site. Gave the number to reach him which took close to 10mins and than had to explain 3times we need to make sure where to leave the key for the rental. It finally clicked for him and he advised where to leave the key.
Orlando C. le
Great service and truck!
LOWELL D. le
I was not the location but U-Haul in general that failed us. First the truck had some kind of leak in it. It rained a lot while we had it an a lot of our stuff got soaked. However, we were told that since we did not purchase the optional insurance we had no claim. I was told the optional insurance was for if I wrecked the truck. Nothing was said about the truck itself already having issues that would not allow it to protect the items stored inside it. Next, the gauge for the gas was way off. I read the number of gallons needed to take the tank level back to where it was when I initially rented the truck and after putting exactly that amount of gas in the truck it was 1/8 of a tank more than needed.
Annette B. le
Truck was in excellent condition and staff was helpful and friendly.
Mario V. le
It was extremely difficult to get in and out of. Not everyone drives large trucks all the time. No where for customers to park, so one parked right in front of the truck, taking up time to get going.
Satish M. le
Very pleased with the Staff at this location. They are very courteous.We left an item in the truck and Rick was very helpful in assuring us that he would keep them till we picked it up in 2 weeks. I will definitely rent another truck late this summertime from this location
Samuel K. le
I had a great experience!