Le client n'a pas laissé de commentaire.Xang K.
Customer Reviews for My Pool Place
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lakeland, FL 33809
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 4h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/24/2021 - 1/2/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Easy access. Friendly staff.Kenneth C.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.William S.
The ratchets to hold the straps down need lubricated. Extremely hard to use. Other than that no problems and good serviceSTEVEN D.
Le client n'a pas laissé de commentaire.Kimberly K.
Closed early and the instructions were not clear on how to check the u haul back in. There should be a huge sign for people to not put their u haul keys in the Dropbox until they complete all this red tape. It's easier to check out if a hotel in 2021 than it is to drop off a U-haul.KYLE S.
Le client n'a pas laissé de commentaire.Sarah G.
Le client n'a pas laissé de commentaire.JOHN G.
Very easy rental location,nice people.DANIEL L.
Le client n'a pas laissé de commentaire.ALEX D.
From the staff inside to the outside staff the experience was amazing. Friendly kind helpful staff. MerciRANDALL A.
Lock box process did not work for an Early pickup. It required that I enter the Mileage and Fuel, before it would give me the lock box combination. The truck was locked and you have to have the key to display the Mileage and Fuel. It took me 50 minutes and 2 phone calls to U-Haul for this "quick" check in process. NOT GOOD.DANIEL S.
Le client n'a pas laissé de commentaire.John G.
The owners at this location were extremely personable and helped keep the stress level of moving at a minimum. Love these guys!Chris K.
Ensure vehicle is checked on everyday. Tire monitoring system needed to be service. If it is a customer who doesn't know much about vehicles then it would of been a problemTredarius D.
Great experience and lots of help from staffr. Will def use again.thomas B.
Le client n'a pas laissé de commentaire.BRYAN C.
Place was convenient and easy to get to ken was great at answering my questions.LAUREN A.
Everything was perfect. Thank youRonald S.
Le client n'a pas laissé de commentaire.VALLERIE B.
Everything was perfect for our move of my son and his family. The truck had a hand truck and blankets in a wall rack and bag. All we needed. The U-Haul truck had 112 935 miles and was smooth operating and easy to drive. I don't want another move any time soon, but your truck made it easy.RAYMOND L.
Le client n'a pas laissé de commentaire.DUKENSON E.
Very congenital place to do businessed M.
Stop over charging for truck rental, mileage rate is way too high. One day truck rental 600 $because of miles that is ridicule! Homedepot has a flat per day rate(148,00 $ dollars) for a small truck, I will recommend homedepot before Uhaul. I will do everything possible not to re-rent anything form uhaul.MARCOS B.
Le client n'a pas laissé de commentaire.ALAN G.
Everything was smooth without any problems, except the ramp is very steep.I wish your company get lift gate on your trucks, probably get a lot more business. Thanks Mr. MosleyROBBIE M.
I rented the uhaul in person. Somehow I ended up with 9 reservations and 2 charges to my credit card. This caused over an hour of my time at the rental location trying to get everything fixed in the system with the help desk. Everyone was stressed out and I was late getting on the road. The people were nice enough, but wow -PEGGY F.
Will do business here again. Truck was clean and dependable. Excellent service à la clientèle. ThanksKERRY JOE B.
Le client n'a pas laissé de commentaire.Dale F.
Poor customer service, communication skills was poor and I was over charged.KAYE B.
Great serviceCharles R.
your truck need cruise control on all your. Up date your trucks for people who going long distance. And a person should not have drive 50 or 70 miles to pick up a truck where you reserved from 3 or 5 miles from home.robert S.
Le client n'a pas laissé de commentaire.Miriam S.
Le client n'a pas laissé de commentaire.PATRICK H.
Le client n'a pas laissé de commentaire.JEFFREY M.
Excellent service ðŸ‘Martin B.
Le client n'a pas laissé de commentaire.KRISTY W.
Le client n'a pas laissé de commentaire.David Z.
Le client n'a pas laissé de commentaire.Daniel F.
Le client n'a pas laissé de commentaire.tia H.
Le client n'a pas laissé de commentaire.SHERRY S.
Le client n'a pas laissé de commentaire.Rosa R.
Would not rent from any other locationTim L.
poor customer service. I had to hook up and detach the trailer on my own. No safety check for lights or proper hook up.Doug P.
Le client n'a pas laissé de commentaire.STEVE K.
Nothing everything was excellentSTEVE K.
Original drop off location would not let me drop off due to being full. Your customer service line kept transferring me. The gentleman at my pool place got online and helped me change my drop off location. Also when I got a rep on the phone she told me to â€œgo back to the other store and tell him he can't tell you no.â€ Get out of here with that.Eric W.
Everything's fast and easyRICARDO Q.
Le client n'a pas laissé de commentaire.BRIAN F.
Le client n'a pas laissé de commentaire.Joel C.
Good truck available. The advertising is far from the truth with cost of having to rent a truck. 19,99 for 24 hour rental ends up being 75 roughly. Unhappy customer. Already too expensive to have to move from a home then add to expensive and only to find out more money was took out of account besides the 63 already paid when picked up. Almost 35 more . ThanksBradley W.
Best service ever.GARY L.
Management was very helpful at this location and rental was quick and easy.DONALD L.
Le client n'a pas laissé de commentaire.Jeff F.
Personnel was very helpful, I told her of my bad experience I just had. I told her that the trailer had a bad water leak. Upon her check in the trailer she could smell the wetness in the trailer and then she noticed the cracked plastic in the corner parts of the trailer. She documented things throughly.Christen E.
I feel like I was treated very unfairly. I reserved a truck for 2 days sight unseen because they didn't have one there. Then when I picked the truck up I found that it had no ramp. I took it straight back having driven it 8 miles and I was charged for the full 2 days. I feel like that was wrong and will never go back.DENNIS K.
Le client n'a pas laissé de commentaire.Fredrick W.
Lower mileage fees..jose R.
Le client n'a pas laissé de commentaire.Lennie B.
Le client n'a pas laissé de commentaire.JOHN L.
O TAY !FRANK V.
Le client n'a pas laissé de commentaire.ONELLYS R.
Nothing, excellent experience will use againDALE F.
Very friendly and helpfull young man at the counter, the truck was clean, easy to drive and comfortables.Markthomas L.
Excellent service. Friendly, efficient, helpful folks.Ron D.
Very good experienceNayan A.
Somewhat confused. Reserved unit at one dealer but was contacted by another when unit was ready. Did not know where/who the new dealer was.Carl S.
Great servicericky H.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.laurie M.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Debbie T.
Le client n'a pas laissé de commentaire.lee R.
Le client n'a pas laissé de commentaire.Stephen H.
Wendy was awesome we always go there to rent trucks thank you U-HaulPauline M.
Nothing at all. I'll actually be going to this location for my pool needs from now on.CHRISTOPHER F.
Wendy the owner operator was very helpful and very pleasantPauline M.
For one thing the 14 for the insurance Is reduclious. I was never asked if I wanted it or not. I have full coverage on my car and it covers u-hauls. The second thing is some of the other u-hauls that I have been to dont charge for milage unless it's over 100 miles. Once again was it was not explained until I received my paperwork to go get into the truck. This was the worst experience I have ever had and will not use u-haul in the near future. I will make sure all my friends does not use u-haul also.Charles B.
Le client n'a pas laissé de commentaire.OWEN D.
They were so nice and friendly and very helpfulGLEN M.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Benjamin R.
Great Customer Service.randall A.
Nothing you are the greater .You guys whent above and be on to fine me a truck. Thanks you . God Bless you All.aracelis S.
Le client n'a pas laissé de commentaire.judy K.
Le client n'a pas laissé de commentaire.Juwen C.
The truck itself had oil pressure issues and check engine light flashed.Nikki J.
Le client n'a pas laissé de commentaire.Edwin R.
Staff was extremely helpful and made the experience enjoyableBradley B.
Keep the Beautiful Blonde ?? Working there!!!!WILBUR C.
Le client n'a pas laissé de commentaire.GLORIBEL R.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Amanda S.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.Deborah T.
Le client n'a pas laissé de commentaire.Harold V.
Le client n'a pas laissé de commentaire.WINFRED J.