You guys are doing a great job. Keep the communication open between location and renter.. awesome location.ALTHEA S.
Myles Transportation LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Uhaul scheduling told me location was open until 8pm. They are only open until 7 pm. When I called, calls forwarded to the I assume owners cell phone. I spoke with gentleman who walked me through the drop off process and the pick up of another trailer. Uhaul corporate needs to know what trailers are available where (as I was sent to another location 30 minutes from my reservation), and their hours. However, the drop off location and man who helped me went above and beyond to accommodate.Robert J.
Just do what you're doing ðŸ‘CESAR C.
Get new help. This was the worst trip and rental experience I ever had. I will never rent from any Uhaul ever again. My next move which is soon will be hired movers, period point blank. I've never been more aggrevated in my life about something that was supposed to be so simple. If I could give no stars I would.Dennis D.
Very easy process and very friendly. They even came to my apartment to make sure my van was loaded and properly secured on the auto transporter.Hugo M.
Bad experience. Disorganized. Charged me more. Did not provide what I requested. Will never use again.Adan B.
We couldn't have been more pleased with Myles customer service. They were accommodating and understood the importance of making sure our rental was available exactly when we needed it. Jason was reassuring that everything would be perfect and he delivered as promised.James G.
Customer needs to be made aware of CDW charges before the pick-up is completed . No option was given for this coverage. The website uhaul/ share did not give an option to let the company know that the rental needed to be extended. Overall, the experience was good. ThanksJuan G.
Le client n'a pas laissé de commentaire.Jeremy B.
Not only did the location reserved for me was wrong and unavailable when I got there, I was sent to another deserted area with doors closed making me fear for my safety! I also got stranded with a dead battery when I was supposed to return it back next day and waited 20 mins for a rep on the road assistance to pick up, I waited 1 hr for a truck to come and jump start it. Truck was almost stalling at stop signs and lights and had to put it on Park! Horrible!!! A total nightmare!Luisa A.
Great Customer Service. I would recommend it.DANIEL R.
Great customer service....friendly,reliable owner and staff. Equipment was being Sanitized immediately upon return for the next customer.Casandra S.
Le client n'a pas laissé de commentaire.Jose C.
I would not recommend u-haul. Re-confirmed my reservation several times. Went to pick up no truck. I HAD TO CALL AROUND to 3 different locations before I FOUND a truck. Rental location far from where I live then uhaul did nothing to make it right. TERRIBLE U-HAULPamela B.
staff was very helpful but the truck we were given was very old, not clean and no fueledward D.
Office was unattended and closed during normal business hours. In picking up the truck the man did his best to get it ready and was polite. However, he did not have any identification that he was a UHaul employee. No review of the rental timeframe, just handed the keys and said good to go.Richard W.
Le client n'a pas laissé de commentaire.Gregg G.
Total rip off. The location was terrible. They didn't have my reservation so I was sent to a second terrible location. There was no one there. Finally a kid with his underwear hanging out over his ass help me. Then I get a 171 $bill for a 29 $dollar rental. Terrible location. Terrible service. Then you rip me off.Jeff H.
Le client n'a pas laissé de commentaire.Paul R.
Excelente service by JasonMaritza D.
I thought the customer service was excellent, no wait times, great service, caring manager and I couldn't ask for more. I would be glad to use them again.Andrew S.
Le client n'a pas laissé de commentaire.Arthur H.
Le client n'a pas laissé de commentaire.Sharon D.
Advise closing time of drop location and have an alternate drop off location if the specified location is closed.rajkumar A.
serve customers in a more timely fashionEmanuel E.
Le client n'a pas laissé de commentaire.Courtney B.
Le client n'a pas laissé de commentaire.Curtis D.
Le client n'a pas laissé de commentaire.Harold E.
Le client n'a pas laissé de commentaire.Vino G.
Le client n'a pas laissé de commentaire.Joshua H.
Jason is not only helpful, he is friendly and Covid responsible. From this day forward I will only go to this Uhaul location.Debbie M.
I originally booked my truck for Palm Beach Gardens but was switched to this location. There wasn't an office to go to and the truck was just on the side of the road. The neighborhood wasn't the greatest either. I had to go up to this small looking building next door and spoke to someone through a call box who gave me the number to call about the truck. I was supposed to have the feature of just scanning the truck and leaving but there was no where to scan. The gas was only at a quarter of a tank but when I tried to enter that for the checklist email I received from Uhaul, the website crashed and I was unable to enter how much. Bringing the truck back was a pain because the spot where the truck was originally was taken so parking it was a pain. I was charged over 200 $when I was quoted the rental to be around 120 $. I don't know if I was charged for the gas but the truck didn't have even half a tank to begin with. I will never use this location again.Morgan N.
This location needs more parking for drop off and pick up of those renting equipment. Otherwise, it's an average location.Robert S.
Very nice owners. Will use them for all future needs!!!Jennifer P.
I did not like the fact that the address listed as the return address was incorrect. I had to drive an additional 2,5 miles to drop off the vehicle. There was no one there if I needed assistance. I was told to leave the key under the seat.monica H.
Great place to rent U-Haul very accommodating and kind. Merci.Joshua W.
Le client n'a pas laissé de commentaire.andrea S.
Le client n'a pas laissé de commentaire.Richard C.
Awesome customer service.LIVINGSTON S.
Le client n'a pas laissé de commentaire.bruce T.
Excellent service! We completed our pre check-in process online and everything was prepared and ready when we arrived. They even accommodated an earlier pick up. Truck was clean, hassle free and very professional service! THANK YOU!!!!!Carmen B.
Le client n'a pas laissé de commentaire.Robert M.
Customer service was great! I really appreciate the agent for going above and beyond to ensure we had a stress-free experience. Will definitely recommend to anyone needing to rent a moving truck.ORIE B.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.brandon V.
Le client n'a pas laissé de commentaire.Billy M.
The guys here were great. I'll be back to this location because they were great. They were helpful and went out of their ways to make sure J had what I needed for a successful journey.Jason V.