Évaluations des clients Mystik Gas

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mystik Gas

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Lila J. le

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your mileage policy should be reconsidered for the future but other than that It was a good experience.

Matthew K. le

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Vehicle was not ready for automated pickup.

Kevin D. le

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Le client n'a pas laissé de commentaire.

Hubert V. le

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Great experience

Oneil G. le

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the owner was extremely helpful and pleasant

Edward H. le

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They do all they can. Good place.

Hector D. le

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Le client n'a pas laissé de commentaire.

Yvonne H. le

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Everything went very smooth. Thank you

Denise D. le

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This is our third time renting from this location and it was as always a great experience. The agent helping us was wonderful- very polite, personable and efficient. The van was in great shape, nice and new. We will definitely be back if we ever need a moving van again.

JHON G. le

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Fast courteous service. Interior of vehicle needed a cleaning. Dusty dash, cat hair on the seats. Otherwise in very good condition, well maintained.

Eric P. le

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Truck was clean, ran well and stopped well. Headlights are horribly anemic. Needs windshield wipers replaced. Mirrors were mostly rusted in one position and were nearly impposible to adjust. Cargo floor needs paint.

david M. le

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Le client n'a pas laissé de commentaire.

Steven B. le

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Le client n'a pas laissé de commentaire.

Ann L. le

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Everything went smooth. The location was easy to get to and associate was friendly.

Jim H. le

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Upgrade software so that pick up location doesn't request info previously captured at time reservation was placed.

Edward H. le

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Le client n'a pas laissé de commentaire.

Joshua Y. le

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Deplorable, slow, and a completely terrible experience.

Rich J. le

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I think the 19.95 price is mis leading. I ended up paying around $100.00. nothing I can do about it what's done is done. I'm not saying it's a rip off but rather mis leading.

Timothy S. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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It was a small gas station and served its purpose as a convenient drop off location. The worker was friendly and efficient. All went well.

Christopher S. le

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Gentleman in charge was the only one there (it was an old decrepit gasoline service station) and no one was available to help me attach the trailer to my truck. Would have been nice to have 5 minutes of someone's time to help line up the ball hitch with the trailer.

Wendy P. le

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The owner of the station was not beey communicative and I felt as if he was bothered by doing the paperwork necessary for the U-Haul rental. I had even done the pre-pick up online. Also, the UHaul had Oil Change Required light on the whole time. I felt the same way when I dropped off the U-Haul.

Chris C. le

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Le client n'a pas laissé de commentaire.

jeaane F. le

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The van that I rented was all dented by the sliding door making it difficult to open. Additionally since that door didn’t close properly, the warning light remained on advising that the door was ajar making it impossible to read the mileage while operating the van. The people that worked there however were super friendly and very helpful.

Leonard C. le

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Le client n'a pas laissé de commentaire.

TOBY J. le

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Le client n'a pas laissé de commentaire.

Zachary P. le

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The guy running the cou ter was rude. He tried to charge us $2000 saying we went over our allowed miles which was not true! He says he read it wrong when confronted.

April B. le

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I originally booked for pawling ny. Instead I went to Brewster ny resulting in 15 extra miles, in which I had to pay. Not fair to for e charges on customers. However customer representative was great!

Charles R. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

John F. le

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Alleged mileage was a bit off but hard to disprove. Should've taken pictures of the odometer

christine A. le

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Le client n'a pas laissé de commentaire.

robert H. le

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Le client n'a pas laissé de commentaire.

Jeanne C. le

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We've dealt with this location several times. Always great!

John F. le

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Perhaps advise to come a little earlier since there’s a process to actually getting the rental, other than that everything was great. Two thumbs up.

LAWRENCE D. le

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rented truck in mahopac last minute had to go to brewster

Charlene C. le

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Mystik Gas 1675 Rt 22 Brewster, NY 10509 Location is outstanding customer service was awesome will use and recommend again

John R. le

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Perfectly seamless pick up and drop off. I would use this location again without hesitation.

DAN K. le

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Le client n'a pas laissé de commentaire.

emmanuel G. le

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First of all, I reserved the truck two weeks in advance and two days before the pick up day a representative suddenly called me saying hi got bad news for me the pick up location went from 2 miles from to 60 and he told me it was sold out. A furniture dolly i had reserved wasn’t in the truck, over all I wouldn’t recommend I just hope you guys try not to le this happen again.

Richard P. le

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This is a horrible representation of u-haul. They did not have a jack to lift the trailer onto the hitch. If I wasn’t very strong we.couldnt have gotten the trailer on the hitch. They only got the hitch on the ball and said there you go. I had to hook up and test Lights myself. No assistance with safety chains Chains on the trailer were covered in oil and soot. My hands were filthy. Had to wash up in their disgusting slip sink.

roger A. le

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They are doing it on the side only one person running the counter hard to understand

MICHAEL M. le

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Nice people

James M. le

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The drop off was adequate The staff was friendly But overall not impressed. Uhaul South Road Poughkeepsie is the gold standard

Stefan D. le

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Le client n'a pas laissé de commentaire.

kenneth S. le

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Le client n'a pas laissé de commentaire.

Aaron G. le

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I really had a great experience here. I was dropping my UHaul truck off at this location. Everything went smooth customer service was great.

leonard S. le

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Le client n'a pas laissé de commentaire.

Brenda G. le

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Le client n'a pas laissé de commentaire.

Andrew N. le

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The truck was in good condition. However, when the price for the rental was quoted to me, it was more than what I expected from looking online the night before. When I asked the person who processed my paperwork why it was different, all he said is that it was taxes and stuff. I did not review the invoice until later that day when I was done with the move, and I noticed that the insurance WHICH I DECLINED THE NIGHT BEFORE was included on the bill. I guess I shouldn't have been so trusting when signing the invoice and should have looked at it more carefully. Other than that, the experience was very good.

VINCENT C. le

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Smooth & easy

Almee F. le

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Le client n'a pas laissé de commentaire.

Rob M. le

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The best uhaul experience I've had. I did not catch the gentleman that helped me's name but he was very friendly and helpful. Thanks!

Maureen M. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

MATTHEW T. le

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Fix your reservation system so a reservation is an actual reservation.

John R. le

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Le client n'a pas laissé de commentaire.

Gail B. le

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n/a

Tyler F. le

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Le client n'a pas laissé de commentaire.

hasan Y. le

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Just smile smile smile ?? to others or any body shops there Thank you

John B. le

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Le client n'a pas laissé de commentaire.

Lawrence G. le

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Drop off was quick and simple.

Scott F. le

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Guy didn’t know what he was doing I was waiting too long

Anthony B. le

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The pickup attendant wasn’t very useful. She didn’t even walk out of the building to show me which truck it was.

James T. le

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Maybe clean it up a bit.

David W. le

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Le client n'a pas laissé de commentaire.

john F. le

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Le client n'a pas laissé de commentaire.

deibra D. le

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The employee who handled my reservation was not fully trained or knowledgeable about properly connecting the trailer. And he was rude while working with me. He didn't correctly connect to the ball, nor did he tighten the bolt. Within 1/2 mile of the station, the trailer bounced off the ball, and the trailer tongue slid under my car. Fortunately I was able to safely pull off road, but was then on hold with the help line for over an hour. If 3 bikers hadn't stopped and rectified the problem, it would've taken another 60-90 mins. for a tow truck to come. Overall, a very scary -- and risky -- situation!!

Aileen C. le

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Le client n'a pas laissé de commentaire.

Deborah C. le

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Le client n'a pas laissé de commentaire.

Gomes I. le

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Service was excellent

ALICE S. le

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Le client n'a pas laissé de commentaire.

claudia G. le

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The vendor could not book my rental stating i rented a vehicle 1.5 years ago and there wss a problem. I spent over an hour on phone with customer severe who promptly took my reservation. Upon returning to the vendor it still took 45 minutes. Never again.

james M. le

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Le client n'a pas laissé de commentaire.

donna J. le

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Le client n'a pas laissé de commentaire.

italo L. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

Zenaida G. le

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The gentleman was very polite and pleasant to talk to.

Teresa P. le

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too many problems with U-Haul to start

David B. le

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Le client n'a pas laissé de commentaire.

Gail U. le

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Le client n'a pas laissé de commentaire.

Elmer C. le

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The price per mile was to expensive

Brian M. le

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The person working the counter was very helpful and pleasant.

nicol S. le

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They were awesome!

Ricardo W. le

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I was charged a "environmental fee" of $1.00 and also an extra $3.66 with no description. it couldn't be for gas because I actually refueled at the same location and there was more gas in the truck than when I picked it up. the guy at the location could barely speak or comprehend English. it's crazy how I was charged these hidden fees and the guy never explained them to me. I think that's why he didn't give me a final receipt because he knew that I would have questioned these extra charges.

Ava K. le

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I have no complaints the guys were great!

ernest S. le

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Very friendly and knowledge people at this U Haul location. Will use again and let others know how easy and fast it is to rent U Haul .

Jessica N. le

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Due to this negative experience, I will likely never be using u-haul again. I do not recommend this agency.

Douglas R. le

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I was very happy with the staff member at the location as well as the equipment. No issues with that at all I was a little surprised in regards to the Safe Move that I got charged. When I made the reservation I was under the impression that it was the insurance I normally get. Had it been a little clearer I would not have gotten it. Other then that I am 100% happy with the service and experience.

robert P. le

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Le client n'a pas laissé de commentaire.

eric L. le

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The billing wasn't explained to me fully so when I went to pay at the return it was more than I expected, but otherwise it was a good experience .

Hermano K. le

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the man there stayed open 15 min later so i could turn my van in.

Alison M. le

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Le client n'a pas laissé de commentaire.

Stephanie M. le

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Le client n'a pas laissé de commentaire.

robert S. le

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1 was given the incorrect pick up location, drove a long way to find the place. , dumpy gas station , they gave us the wrong truck to start because the service person never walked out to show us the rig. Finally got the correct truck. Gas settings on paper did not match the actual gage , less , the pick up was supposed to be in am by the time I got the rig it was 11 am. Now an hour drive back to where I started. There were two other locations closer ! Ridgefield ct was much closer to new canaan ct than Brewster ny. Which I was originally given Golden’s Bridge for pick up. .not personal assistance at all. Not informative about the truck nor about where it was to be returned. . No correct address on the paper work either. A lot of lost time and running around. .

Horia S. le

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The service is very very poor. I was charged double the rate because the person did not know how to use a computer. They did not bother to check the hookup of the trailer. I would take the time and drive to Danbury to rent from there as the staff is much more knowledgeable.

Marc H. le

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The attendant attempted to claim that I did not put gas in the vehicle before returning it.

stephen K. le

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would like see a van one size smaller than the van I rented. I would have rented it again for a second day

Arielle T. le

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Le client n'a pas laissé de commentaire.

Will R. le

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Le client n'a pas laissé de commentaire.