Customer Reviews for MyStorage Rogers LLC
(Concessionnaire U-Haul dans le voisinage)

30 évaluations

420 E New Hope   Rogers, AR 72758

(479) 621-8148

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(479) 621-8148

420 E New Hope
Rogers, AR 72758

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

No improvements at this time.

Adrian S. 
Évaluation :
3

I received a call the morning of pickup. Was told they would leave the keys and they may not be there when I got there due to needing to transfer more trucks. I went to the pickup location on my reservation form. And there was no truck and the building was locked. I returned 1/2 hour later, the building was now open. The folks there did not know about my reservation. I then looked at my email, and there was a different address to pick up the truck. So I had to go find that place…. I also reserved the truck and 20 moving pads. I was told that I would have to go to a distribution center to get the pads. So 1-1/2 hours behind schedule, I did get the equipment that I had reserved. The truck was clean, with a brand new windshield. The only issue was they failed to replace the wiper blades, which made for an interesting trip in the Saturday morning rain. Also, not that I needed it, but one of the reverse lights was broken. Overall, things went well. Just need to work on the little things, keeping the customer informed and happy. I would think 3 weeks would be enough time to round up moving pads and advise of a pickup location change. You do a fine job in keeping the truck rental affordable.

Frank B. 
Évaluation :
5

The equipment was fantastic for what I needed! Thank you for a good and reliable service and product!

Cory P. 
Évaluation :
4

They were very helpful

Sherry M. 
Évaluation :
5

..

Veronica G. 
Évaluation :
5

Use this Uhaul location as the model for all other Uhaul locations.

JAMES W. 
Évaluation :
4

Good service and everything worked as needed.

Guy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY B. 
Évaluation :
1

Very poor customer service, especially communication. Truck gas tank empty - gauge showed out - almost ran out of gas, no warning or explanation. Product was fine.

edward I. 
Évaluation :
5

Only moved due to price.

matthew s.  |  Expérience générale 
Évaluation :
3

Was disappointed in the fact that corporate had to change my location to here due to the trailer I reserved online was not available where it stated online. When I got here they were closed and no one was available to check me out. I had to do so over the phone with someone in Tulsa, OK. Made me an hour late.

Chris M. 
Évaluation :
5

Only inconvenience was the pickup location got switched the night before.

Narry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R.  |  Expérience générale 
Évaluation :
5

Billy was great… will rent the van again. Thank you Billy. M Morbeck.

Michael M. 
Évaluation :
5

Nothing that I can think of. The weather delayed us by a day so I had to keep an extra day but that was not a problem.

Kathy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debby S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TRAVIS C. 
Évaluation :
5

Wonderfully helpful and flexible. Appreciated their service. Made our rental and trip easy breezy!

REBECCA S. 
Évaluation :
5

Over the years I have rented a unit from Russell Storage and have found the experience is better every time I rent one. I would not hesitate renting in the future as it was quick and easy. The unit met all of my expectations.

TERRANCE M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNA R. 
Évaluation :
5

Extremely clean well cared for, easy to access location. Intelligent friendly attendant. The yard man ( a young man ) strong as a bull am doing very helpful and as friendly as the inside fella . If they offered other services I would trade with them anytime.. TOP NOTCH!!!!

JOHN N. 
Évaluation :
5

Teach other dealers to be as helpful as this gentleman.

MICHAEL K. 
Évaluation :
5

The U Haul on 71 business the big store. I will never use them again. They do not know what they are doing and ripping people off and charging them to much and miss quoting them. You need to higher better people. They are hurting your Business. Russel The guy on New Hope was Great and wounder full and very helpful and new what he was talking about and didn't screw me over. He is the type of people you need working for you.. Thanks Cliff

COY K. 
Évaluation :
5

Headlights a very dim

WANETTA M. 
Non les évaluations ont été soumises pour cet établissement.

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  • Icône de camion de déménagement
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  • Icône de fournitures de déménagement
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