Évaluations des clients NJ Grass Choppers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de NJ Grass Choppers

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James M.
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I drove in at night. There was no lighting whatsoever at facility. I got out of my car and walked right into a huge puddle. No lighting near key pick up area. Used my cellphone. Might be great in daylight. But horrible at night.

Enmanuel L.
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Le client n'a pas laissé de commentaire.

Wendell S.
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Le client n'a pas laissé de commentaire.

Thomas C.
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Self check-in came as a surprise and with no one there it took me over an hour to get through to someone on the phone and get me to where I could get the keys and drive the van. Very bad experience

Joe D.
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Excellent service

Daniel P.
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Le client n'a pas laissé de commentaire.

Philip M.
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Le client n'a pas laissé de commentaire.

sid H.
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Not sure what the snafu was...I was told I could pick the unit up before hours, but the online website didn't work. I called Uhaul and they told me the key was not in a lockbox, which explains the website not working. however, when the store finally opened, they told me the key WAS in the lockbox all along and so I had waited an hour and a half for nothing, really. Also the unit, which was almost brand new, had dirt all in the cab, on the floor and the dash. I just took it anyway and drove it away because I was already very late.

harry T.
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Although it appeared easy, I had to phone in my drop off when I returned the truck. I couldn't do it one my phone.

Anthony C.
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Le client n'a pas laissé de commentaire.

Shaun B.
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Le client n'a pas laissé de commentaire.

Neil L.
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They chargeed me two days of rent out of my account for a one day rental of a little trailer and u- haul says sorry but it will take 5 days for them to remove the second day charges

Jack C.
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Was great

Mark S.
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Truck was not available, had been rented to another customer. Location was closed and there were no keys available for the only truck on the lot. The only other truck with availability was Toms River-over 46 mins. away. Had to cancel my move and reschedule for another weekend. Uhaul customer service wait on hold was ridiculous while being tortured listening to high pitched annoying music. Lost time, aggravation and still waiting for cancellation in rental I was unable to complete as well as credit on my card!!!

Ed S.
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Le client n'a pas laissé de commentaire.

Michael R.
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Update Business Name

Mark K.
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Le client n'a pas laissé de commentaire.

marie R.
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Truck was very sluggish and slow. But adequate.

Brian H.
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Impressed with trailer worked great. Everything was very convinient

Tony M.
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Very friendly location.

Donald H.
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Le client n'a pas laissé de commentaire.

patricia Z.
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I would have preferred to pick up at an actual Uhaul location in case I needed other last minute supplies. Trailer was missing some tie-down bars. Luckily, my loaders could arrange my items to "lock-in-place" for the journey. Also had to go back to another Uhaul store to have the hitch chains shortened (they were dragging on the pavement).

Demond M.
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Good service, nice and friendly. The shop is a bit cumbersome though and I realized I only received 11 blankets instead of 12 only after completing my move and dropping off at the other location.

Joseph L.
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Le client n'a pas laissé de commentaire.

sergey N.
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Le client n'a pas laissé de commentaire.

Nicole D.
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Le client n'a pas laissé de commentaire.

Brittany P.
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Le client n'a pas laissé de commentaire.

Asia T.
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Love the 24 hour drop off very easy to find thanks again

stan P.
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Very happy with the service I received, and would use this location again.

Kathy F.
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Le client n'a pas laissé de commentaire.

Joseph M.
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Le client n'a pas laissé de commentaire.

Douglas G.
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Convenient location, but I tried calling several times before the drop off and once after..........the phone was never answered and the message said that voice mail was not set up. I had no way of getting in touch with this dealer. The reason I called this morning was to see if we had left an item in the cab. Don't mind getting a return call later, but I couldn't even leave a phone message and I work far away so I can't drive by to get my question answered. No point in listing a phone number for this dealer.

GEORGE G.
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my experience could not be better!!

Marie G.
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I am a very satisfied customer

Marie G.
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Nothing , both gentlemen - Edie n Greg made it a very easy transaction

Irwin C.
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Le client n'a pas laissé de commentaire.

DON S.
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nobody was at the store location.....had to call Uhaul to find out where to leave the trailer. Very poor set up

Paul C.
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Everything was great. The service rep was fantastic and extremely helpful!

Tony C.
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Le client n'a pas laissé de commentaire.

Diana S.
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Le client n'a pas laissé de commentaire.

David K.
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Le client n'a pas laissé de commentaire.

Richard F.
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Greg, was very helpful in assisting me in determining what size truck I need. The truck was ready as promised. Definitely will rent from this location again.

DANIEL B.
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Le client n'a pas laissé de commentaire.

THOMAS A.
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Le client n'a pas laissé de commentaire.

Gary O.
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The trailer Turn signals on the unit intermittently fail. they would work sometimes and not other times. My vehicles turn signals worked fine all the time. There may be a short somewhere. By the way U-Haul installed the trailer hitch and did the electrical wiring on my vehicle about a month ago.

DANIEL B.
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Le client n'a pas laissé de commentaire.

Ty M.
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Once we found a pickup location, everything went smooth. The rental agent was real friendly, made sure my truck was safe.. which I really appreciate on a long distance drive.

Emil L.
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Le client n'a pas laissé de commentaire.

Irlande A.
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I originally requested my u-haul rental from a location in Ocean Grove, which was closer to my aging parents who reside in Asbury Park. I felt terrible that my mother had to drive me so far (45 mins) to pickup the rental. Other than that, the dealer and his staff were very friendly, professional and helpful. I would like to know if I will receive credit for returning the rental the same night. I delivered it to the Snouffler School Rd, Gaithersburg, MD location on Sat., night on or about 9pm. Thank you.

ron A.
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Le client n'a pas laissé de commentaire.

Guy M.
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Le client n'a pas laissé de commentaire.

Denise H.
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when returning the unit at night there wasn't any outside lighting near the drop off box. It was hard to see

GREG D.
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This was another home run! Needed to get mulch for the house. Picked up U-Haul, the employee, Rick, got the mulch all loaded up for me while I was filling out my reservation info and I was in and out in a matter of minutes! Thanks again guys!

Greg D.
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Talk about your one stop shop! Had to utilize a trailer to move around some items that needed to be dry, and this worked out just great! Renting an open trailer for some landscape material, because they have that there as well! Great group of guys, and a 24 hour drop off which is convenient! Will use this location again!

Kevin U.
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The folks at the location were great! That being said, I do think there is a problem with the U-Haul reservation system. Two problems occurred. Problem 1.) I reserved a 6.x12 trailer for 7 days many months before I needed it in July. My friend also needed a trailer for the same trip so he went to this location and reserved a trailer. He said make it the same as my reservation. At that point, the folks at this location said I only reserved the trailer for one day. I have an email confirmation that clearly states I reserved it for 7 days. I had to call them again so they could edit the length to 7 days. Problem 2.) Like I said, my friend reserved a 6x12 trailer from this same location for the same dates. When he showed up on 5 July he was told there wasn't a 6x12 trailer available so he had to drive 15 miles to another location. This isn't the first time I have had trouble with the U-Haul reservation system. It is a major flaw in an otherwise good product. I may try a different rental company next time to see what the experience is with them. Regards, Kevin Uher

neil W.
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Le client n'a pas laissé de commentaire.

Felix M.
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Le client n'a pas laissé de commentaire.

Vincent C.
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Le client n'a pas laissé de commentaire.

JOHN P.
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Le client n'a pas laissé de commentaire.

Kevin G.
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Ed at Neighborhood Supply was extremely easy to work with. I had never rented a trailer before and he made me feel completely safe and at ease. I will absolutely use his service again.

Philip C.
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My only complaint was that I couldn't get the discounted mileage rate for a local move like I could with the regular van or pickup. Other than that everything was great. The truck was clean and ran well. Dealer was very accommodating to my schedule.

Angela C.
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The men where very nice and helpful. they took the time to explain everything about their equipment and the contract. I will continue to use them for my moving needs and also for my landscaping needs. Very Very happy

John P.
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Le client n'a pas laissé de commentaire.

Howard C.
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Very friendly and helpful staff answers all questions and explained how to use trailer.. including loading suggestions. Experience couldn't have been better.

Corey Z.
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Le client n'a pas laissé de commentaire.

Chris D.
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When You do an online reservation uhaul should not change the pick-up and drop off location. I was very disappointed that uhaul changed locations on me. This is a deceptive practice that uhaul does.

Daniel W.
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This is a really good location with good guys. The only problem is that I made the reservation with the Speed Auto Care location in Freehold, and they changed me to Manalapan, so it was a little out of the way.

Non reviews have been submitted for this location.

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