Évaluations des clients NT Transport

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de NT Transport

Cote générale :

Carlos P. le

Évaluation :

Not only is there trash everywhere at this location but it is marked as a 24 hour drop off location and there is nowhere to leave the keys. Spent a good half hour looking for it. I was beginning to think one of the random bricks strewn about was it. Now I'm having to return tomorrow to drop off the keys. At every single location I've been to today I've had an issue. Here's the other thing. I was supposed to go from 1 location in Riverside to another in Oro Grande. Instead I arrived at Spruce St in Riverside where my confirmation email says my reservation is at only for them to tell me I'm now to go to another location on Iowa St. Not only was I not notified my reservation had changed but when I get to Iowa I'm shocked that the U-Haul is inside a shady looking liquor store. I go inside and speak to a man there that tells me his boss has taken the U-Haul that was supposed to go to me and rented it to someone else. I call customer service and they send me to Van Buren where I wait another 30 minutes before I am attended. Terrible experience with U-Haul at all locations and I visited 5!

Darla W. le

Évaluation :

Great service again!

Jerry G. le

Évaluation :

Great guys!!!