Le client n'a pas laissé de commentaire.Anita E.
Customer Reviews for Nu Turf Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service by Janice was below average Unreasonable demands Slow processing of paperwork Bad attitudeJoel G.
I had a online reservation for 8am, I got there at 745 and it got to be 830 and the women that does the uhaul reservations was still not there , this was a neighborhood dealer by the way. So the man that usually works in the nursery part of the location had to sit on speaker phone with the women who should have been there, and do all the reservation information, he did his best and I do not fault him , I fault the women. She should check if she has reservations the night before so she could be there to do her job. The man was not good at computer knowledge and like I said he did his best but my 8 o'clock reservation turned into me not leaving the location until about 40 mins later which throw off my whole day unfortunately. Also the truck had alot of roaches inside of it. Very unprofessional and unpleasant experience.Jeanette M.
Très bienWilhelm L.
I like going to that location. Smooth transaction in and out. Great staff and service thereMike N.
Le client n'a pas laissé de commentaire.Katherine M.
Le client n'a pas laissé de commentaire.Jorge R.
Didn't have a dolly or furniture pads that I paid forKayln R.
Where I picked up the vehicle was fine my issue was with uhaul scheduling itself. I was called 30minutes from where I was originally told to pick up my van to tell me they didn't have a van. I had scheduled my request two weeks in advanced. I had movers arriving to help me with picking up my stuff and now I'm scrambling. I call uhaul and now I'm having to drive further to pick up the van. I requested an appliance dolly and when I arrive to pick up the dolly they don't have it. The stress and relocating of where the location of picking up a uhaul was above what it should have been at the last minute scramble!!!! I was and am extremely disappointed in uhaul and their scheduling.Jennifer S.
Le client n'a pas laissé de commentaire.Malachie F.
Rob a was friendly He was prepared and aware and expecting my order He was professional and inspected all before closing transaction and confirming my total before I left site. Thanks RobBianca T.
Better customer servicesantano L.
Still have not received a receipt from this location. I was told one price online, when I got there they didn't have the booking and it took 30 min plus to get the truck. Less than ideal. The truck was cleantori H.
Quick and easy! Nice truckLAURA S.
Really nice team, assisted me right away with what I needed. Great service, highly recommend.Robert P.
Very helpful and friendly.DEEPA S.
Le client n'a pas laissé de commentaire.Luis D.
Le client n'a pas laissé de commentaire.Deborah D.
Le client n'a pas laissé de commentaire.MILVIO M.
Le client n'a pas laissé de commentaire.LATTISHA C.
Le client n'a pas laissé de commentaire.Judy T.
Le client n'a pas laissé de commentaire.Marcelo M.
Le client n'a pas laissé de commentaire.YANICK R.
Le client n'a pas laissé de commentaire.Mike N.
Unprofessional peopleJason C.
A little more lighting to the area for returns that happen at night.Brandye B.
Always take great care of my trailer rental needsHouston M.
Le client n'a pas laissé de commentaire.jun M.
Not over charging peoplegregory K.
Le client n'a pas laissé de commentaire.Neville W.
Van was disgusting and smelled really back like urineTravis H.
Good peoples!Hernan R.
Le client n'a pas laissé de commentaire.adrian G.
Everything was 👏🏽 awesome. Efficient and quick.Angela P.
Truck was not really clean, smelled bad, but overall okay, had low tire noticePaula P.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.Karen H.
Le client n'a pas laissé de commentaire.Karen H.
Uhaul did not check mileage om truck before renting it out then doubled the charges on my credit card. I will dispute this charge and never use your company again. I only had the truck for 2 hours!!Caroline S.
Le client n'a pas laissé de commentaire.keith J.
Le client n'a pas laissé de commentaire.Courtney N.
Bettwr customers service need. Recommended trainingomar F.
Customer Service was great. We were in and out with the truck in less than 20 minutes.ALONSO B.
Make sure when a customer calls to inform you they've check their rental in, and they were told they can't check it in until the next day because their boss has to do... at minimum for poor business practices, be sure to check their file the next day to make sure it's check in. Don't wait until your customer has to call again to tell you guys their still showing as having the rental, 14 days afterTheir initial call informing y'all of the situationSarah S.
Service was excellent!Horatio F.
I went from sunrise and sunset strip to sawgrass mall and came back and they told me that I went 28 miles! GPS the distance front the place to sawgrass mall it was 6 miles away And I live less than a mile from the pickup I had the truck an hour literally when I brought it back... uhaul is slimming with there truck or there employees can't do math.Bernard A.
Le client n'a pas laissé de commentaire.Roselynn N.
the U-Haul is at a location that sells sod and it was rented to haul sod but not cleaned. I had to sweep and mop the unit before I could move. It took me an hour and a half. The cab of the truck smelled really really bad. Like old dirty clothes. I rented it for 24 hours, but the guy was trying to pressure me to bring it back early so he could rent it the same day. He was not as a nice guy.ben S.
Le client n'a pas laissé de commentaire.krystal L.
The U-haul smells like somebody had just urinated inside of it. It was unpleasant to drive it but I had no other choice to continue because I was on a tight schedule.Marsha D.
Le client n'a pas laissé de commentaire.Cherry C.
Great easy low key spot to rent a trailer.Vaughan N.
Pick up was so very easy. all verifications done quickly. Excellent experience!Janet S.
Le client n'a pas laissé de commentaire.Tanisha R.
Is possible I can rent the same truck Monday May 4Myrtha G.
Le client n'a pas laissé de commentaire.don H.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.LISANDRO P.
Need more friendly employees. I felt isolatedJunior C.
Nothing. Keep up the great work.William J.
Le client n'a pas laissé de commentaire.Wanda V.
beau travaildarlena C.
Le client n'a pas laissé de commentaire.Pamela T.
Le client n'a pas laissé de commentaire.Alex S.
Great customer service and an easy transaction.MARTIN F.
Le client n'a pas laissé de commentaire.marshalee S.
Le client n'a pas laissé de commentaire.LLOYD K.
Le client n'a pas laissé de commentaire.Joseph S.
Great and fast customer serviceMidlyne V.
Useless for anything else but to transport dirt, soil and gardening things. Truck had warning lights on and was all dirty inside. Plus make sure to document all the damage it has as is not documentedCarlos Ernesto R.
Keep up the good work..rosey J.
Le client n'a pas laissé de commentaire.Jean R.
Outstanding jobBERNARD P.
There was a problem with the trailer. It kept blowing fuses in my truck. I had to return the original rented trailer for a different one.Richard N.
Truck had a strong cigarettes odor.Yvenet N.
Le client n'a pas laissé de commentaire.Steven D.
Just double check with the truck to make sure the equipment the customer order is in there.Natacha L.
Le client n'a pas laissé de commentaire.shaunte H.
Le client n'a pas laissé de commentaire.isiriah M.
Le client n'a pas laissé de commentaire.Renan N.
They put a authorization hold on my card and I still haven't received the money yetDevonte F.
Very friendly and helpful!Bernard P.
Le client n'a pas laissé de commentaire.Jessie B.
I call to verify a charged and was told that someone will call me back and no one ever did, that needs improvement.if you tell a customer that someone will call them back make sure they do get that call back.eduar C.