Customer Reviews for Nagel's Service Center
(U-Haul Neighborhood Dealer)

203 évaluations

25236 St Hwy 27   Eastman, WI 54626

(608) 874-4085

Heures

  • Mon–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    De 8 h am à 2 h pm

Services dans cet établissement :

Pour nous contacter

(608) 874-4085

25236 St Hwy 27
Eastman, WI 54626

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    De 8 h am à 2 h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

douglas D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
4

Quick and easy

MR J. 
Évaluation :
5

Super kind and knowledgeable guy at Nagel's made sure I had what I needed and helped us get on our way in very short time. Could not have had a better experience!

Randy L. 
Évaluation :
2

Messy location, but the return process was easy and the staff was friendly.

Niels J. 
Évaluation :
2

Rather messy location, but once we found staff, he made the return very easy.

Niels J. 
Évaluation :
5

Chris was over and above accomedating for us. I would highly recommend his service.

Becky K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan W. 
Évaluation :
5

Awesome service

Lora L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUERGEN R. 
Évaluation :
5

Easy to work with and easy to drop off!

Diane L. 
Évaluation :
5

Very helpful one out of their way to help yourself

christopher N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
1

Stop making people go 30 miles out of the way to pickup truck and return it there bullshit you guys suck with your jew hats

Brian C. 
Évaluation :
5

Truck was almost new and very clean. Worked very well for our move.

Kyle F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

heath C. 
Évaluation :
5

I called the Hoffman estates location before my rental to arrange for an inspection, and they discouraged me from doing one. It was a big mistake as I had issues! Thank goodness the guy at Nagles was so wonderful. Also, you all should be clearer that one way rentals might not be available to be picked up at the location you select. That was quite a shock to have to drive an extra 70 minutes each way which could have made it hard to get out of the dorm in time.

Mary H. 
Évaluation :
3

We had made a reservation the month before to pickup the tow in LaCrosse. The day before we are notified that we needed to get it in Eastman because then we're none available in LaCrosse. That was very inconsiderate.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DUAIN V. 
Évaluation :
5

Drop off location was great.Speaking to uhaul to set up rental was a nightmare. Pick up location was a nightmare. Only drop off location was pleasant.

MELANIE G. 
Évaluation :
5

Complete your rental online, makes it so easy and quick on arrival

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY B. 
Évaluation :
5

Your website would not work to return my trailer. Even with location services enabled it would not work. So uhaul needs to fix that. But thankfully, Chris (owner of this auto shop) was there during his business's normal hours that day and checked the trailer in for us. Many thanks to him!

BRYAN P. 
Évaluation :
3

I found 3 dead mice and tons of Mice S**t in one of my containers. After all of the money I spent getting these containers shipped and stored, I would of expected it to be stored in a better location. I had to throw away lots of things due to this. I will never be using your services again

Patrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin A. 
Évaluation :
1

Charge $30 late fee. A 10:00 drop off time was not listed on the original paperwork or stated on the phone with uhaul. We would have picked up later if we had known. We dropped off shortly after 12.

Kehly I. 
Évaluation :
3

Easy pick up and drop off. No issues.

Stacy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerome W. 
Évaluation :
5

Chris did not have the unit i needed for my trip in the upcoming days... He went above and beyond to make sure my rental unit was on his property for my trip... Hands down I'll be back and would highly recommend him...

Dave K. 
Évaluation :
5

Excellent customer service. Chris was kind enough to stay late at the office for me to rent the truck. Equipment was is great condition. I highly recommend Nagel's Service Center!

Amanda D. 
Évaluation :
5

He went above and beyond to make sure I had a truck for my move-went all the way to Madison to get one for my family!

Shirley J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alex A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo T. 
Évaluation :
4

Very nice and helpful easy to find

Kurt L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina O. 
Évaluation :
5

Chris is the best. We have used his Service Center many times for U-Haul rental for our family and our business. Very accommodating and helpful.

Emile S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert Y. 
Évaluation :
3

Everything was fine . What bothered me was I got charged for the vehicle insurance $14 and I chose not to. Also I filled up the gas ,going only 64miles and it took over 10 gallons of gas. Not real happy with uhaul

Robin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis G. 
Évaluation :
3

The lobby of the business wasn't very clean and very dark. The guy behind the counter was very friendly and helpful.

Micheal Z. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew J. 
Évaluation :
5

We rented a 4x9 utility trailer with ramp for 24 hours. Nagel's was excellent with communication and service, very pleasant to work with. The trailer is awesome, very hefty and pulls super steady. A1+** transaction.

John Y. 
Évaluation :
5

Chris is awesome!

JARED S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick R. 
Évaluation :
4

Had to sweep out the trailer as it was not clean enough for us to haul our mattresses. Swept out twigs leaves and nails long with other dirt.

Randy K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah K. 
Évaluation :
4

Have used Nagels multiple times. Good friendly service.

Christopher B. 
Évaluation :
5

Ssw

john S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff S. 
Évaluation :
5

While this location was excellent, UHaul has fallen far over the years. The last move had me at the same day, when picking up the truck and no notice plus 45 miles away. This move has the truck being cancelled with no call (I don't care about your lie), a very rude corporate woman, a second call and more lies, and only to find out what was to be a local truck was sent on a one way trip (another lie). Add to that that a supervisors was promise to call me back on Saturday, between 7-7:30 am and of course another lie. Do you train your people to professionally lie? Still want a call back from a supervisor or above.

TOM L. 
Évaluation :
5

The owner was very helpful, and went out of his way to make sure things were all set. Very happy with UHaul!

Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMAN O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Z. 
Évaluation :
5

Very nice and easy to deal with. Very pleasant gentleman that i dealt with.

julie M. 
Évaluation :
5

Staff went above and beyond when another UHAUL facility was unable to do the delivery of our pods during our move. Kept us informed of delivery unlike other UHAUL facilities .

katie g.  |  Expérience générale 
Évaluation :
3

Dropped off trailer after hours, so had to do everything online. Didn't see or talk to anyone at this location. Can't do a fair review of this location.

Benjamin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold B. 
Évaluation :
5

The whole experience was wonderful, perfect for our needs and cost-effective.

Peter K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ken N. 
Évaluation :
4

The UBox arrived late, because it was 2 days late.

Janice H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol B. 
Évaluation :
5

Our pod arrived three weeks late and damaged, but Uhaul has only refunded the $50 per day, still charging us for pod rental (during the time it was missing), as well as the $203 remaining of the transit charge. In my opinion, because our items arrived not only late, but damaged, we should not have to pay for any transit fees or for the pod rental during the weeks it was missing. We are very disappointed with our experience.

Stephanie B. 
Évaluation :
3

The pick up location was clean and the staff was very friendly. However, the overall experience was overwhelmingly frustrating. I reserved a truck four weeks prior to the date I needed it but was forced to drive 3 hours to pick up the truck. The next time I need a truck I will use Penske (even if it's a little more expensive) in the hope they will be more reliable.

Todd R. 
Évaluation :
3

went smooth so can't think of anything. would rent here again.

julie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john H. 
Évaluation :
3

The person that waited on us gave us the wrong keys, took forever to get the contract prepared, and the place was filthy

Jerome M. 
Évaluation :
2

I was scared for my life. Three kids were building a "race car" out of an old Grand Am, driving it like they were indeed racing it....moving old cars with fork lifts on the property...just acting like crazy people. Yes...I was scared. The trailer was parked in the mud...tires/wheels packed with chunks of mud.

Michael B. 
Évaluation :
5

change oil light was on front tires are worn bad on one side.Thought I was picking up u-hual in Lacrosse not an hour away which I did nor care for.

Eugene R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

The owner was there on Sunday afternoon no reservation, no call,stopped what he was doing and went above the call, to help us out .. A++..

RICK B. 
Évaluation :
5

This is my second experiment with Nagels... outstanding service. Would highly recommend.

Christopher B. 
Évaluation :
5

Very helpful and friendly and was available when I had questions about the equipment I highly recommend this location

PAUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick B. 
Évaluation :
5

Very nice to work with and over the top helpful I would also recommend this location to everyone I know!!! Great people and location

paul S. 
Évaluation :
4

all went well...chris nagel is a capable and trustworth agent....keep supporting his agency and your business will grow...

John H. 
Évaluation :
3

They was not own the hours that they have posted

ken W. 
Évaluation :
5

This was a great return experience. Very nice to deal with.

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley H. 
Évaluation :
5

Great and fast service. He went above and beyond to make sure we got everything we needed. Great job.

Kenneth H. 
Évaluation :
4

Very nice, professional person running the station, glad that I used them for my pick-up. I would use them again. Very clean and well maintained equipment

JANET J. 
Évaluation :
3

Chris was friendly and helpful.

KEITH P. 
Évaluation :
5

The service at Nagels was very good and helpful.

LAURENE T. 
Évaluation :
4

The trailer was very old with bad wiring. When we reached our destination we found our belongings soaking wet and and many things ruined due to the trailer leaking. I am disgusted!!!!!!

JESSE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEITH P. 
Non les évaluations ont été soumises pour cet établissement.

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