Le client n'a pas laissé de commentaire.Owen M.
Customer Reviews for Nalley Valley Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tacoma, WA 98409
(S. Of Nalley Valley Viaduct)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 11h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Hong Zhou C.
Le client n'a pas laissé de commentaire.cedric S.
Le client n'a pas laissé de commentaire.Dennis B.
Trucks need to be updatedRicky M.
VERY nice folks and everything went smoothly!CAROLA K.
The service was incredible!JOHNAYE FINELLE O.
Wow the owner was so nice and friendly!!!KURT W.
Anthony was great. Very good experience. Helen in the call center was great.LAURINE D.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.Brittanie B.
Le client n'a pas laissé de commentaire.ALAN H.
Le client n'a pas laissé de commentaire.Emma S.
Very happy with the friendly and helpful service at this location. Would use again for sure.Dmitri K.
Le client n'a pas laissé de commentaire.lisa D.
The manager Jonathan was so nice and understanding. What a nice guy! Recommend to use this place!CHRISTINE C.
Le client n'a pas laissé de commentaire.Felipe U.
Le client n'a pas laissé de commentaire.LISA D.
Everything about our experience was great especially the lady at the front desk - she was exceptional in her knowledge, friendliness and helpfulness. This will be the place where we do all our uhaul rentals.Edie B.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.Armando L.
Great location and great customer service.Armando L.
A.J. Was incredible, he was sympathetic to my situation and was flexible when it came to my late arrival and my method of payment.STEPHANIE K.
The vehicle had dog hair and dog food in the cab. If I didn't notice a padlock on the back before leaving, I would've gotten to my destination and wouldn't have been able to open the back.IAN WILLIAM T.
Excellent service thanksSIGIFREDO B.
Le client n'a pas laissé de commentaire.PRESTON W.
Van floor was wet and muddyFaye S.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Morgan G.
Anthony was a pleasure to deal with.ANTHONY V.
The agent who assisted us was very friendly and helpfulPAULO L.
Le client n'a pas laissé de commentaire.WILLIAM M.
I found the Nalley Valley Self Storage store to be professional safe and well managed. I felt 100 % comfortable with all aspects of this vehicle rental. Steve HSteven H.
Le client n'a pas laissé de commentaire.Susan C.
Manager is always very friendly and professional.Lee K.
Amazing customer service and clean vehicle, well maintainedROGER S.
Le client n'a pas laissé de commentaire.Jesse M.
Best service ever! Both the employees (Anthony and others) and the truck(26ft) were excellent. I'd recommend this location to everyone, no nonsense just great service.SERGEY B.
Le client n'a pas laissé de commentaire.David O.
Other than someone stealing the truck after I returned it after hours, everything else was good.Patti S.
Better lighting lot.John G.
I have use other UHaul businesses in the area, but I really appreciate A.J. personable nature, and efficiency. I called a day ahead made my reservation, and the in the morning I stopped into the office and was out on the road in less than 5 minutes! Thanks A.J. (and Nalley ðŸ˜º). I'll be back~!!STEPHEN EUGENE A.
The truck had not been cleaned inside or out, bug splatter was all over the lights and hood.Alan H.
Le client n'a pas laissé de commentaire.ANSHUL J.
Le client n'a pas laissé de commentaire.Zachary M.
Le client n'a pas laissé de commentaire.SAMBATH M.
The truck didn't have the dolly I paid forAngela R.
Le client n'a pas laissé de commentaire.James F.
Looks not cleaned windshield.SEUNG P.
Le client n'a pas laissé de commentaire.William J.
The renter process was great . Thanks!!! Willie DunnWILLIE D.
I had the truck for slightly over 24 hours total and was charged for four days. This one day rental costed me nearly $500 and at this point I've called the pick up and drop off location as well as the customer service number and nobody will help me. Will never use uhaul again.Matthew M.
Le client n'a pas laissé de commentaire.RONALD W.
Le client n'a pas laissé de commentaire.Kevin S.
Le client n'a pas laissé de commentaire.MICHIKO M.
Le client n'a pas laissé de commentaire.Siggy F.
The gentleman that helped us was knowledgeable friendly and pleasure to work with. The only problem that we had was that the truck had extreme engine noise.gary G.
After dropping off the uhaul we used today we noticed the light in the cab did not turn off after we locked the car. We tried to trouble shoot it but couldn't get it to turn off. Also we didn't check the box for electrical issues in the end survey.Rachel B.
I booked online for the 24/7 option which this location was included. Arrived at the time I had reserved the truck 8am- clicked pick up truck and upon doing so was sent to a new page that states the location didn't do only pick up,I just get the keys from the office but it doesn't open till9am. Would have been nice to not waste my time waiting, the location should state they do not do online check ins. Also when I did finally see a person I was asked to fill in a lot of things I had already done online. Just felt the whole process was a time waster.AARON R.
Le client n'a pas laissé de commentaire.AUSTIN P.
The truck we expected was not actually there, but we were on our way in minutes with a replacement that suited our needs perfectly. Merci encore.MEGHAN D L.
No recommendations. This place is great as is!kay R.
Le client n'a pas laissé de commentaire.GOREAL H.
Scheduling office is nearly inaccessible due to outrageous wait times. Gas fill up was inaccurate so I was overcharged for $40 above already high fees.mike M.
Some U Haul locations are better than others, and the one on South Tacoma Way is tops! Thank you AJ and staff for excellent care and customer service. Gayle Orth CateringDavid O.
Le client n'a pas laissé de commentaire.RICHARD ALLEN F.
It was hectic end of the month and AJ the Nalley Valley store manager was great and very professional. It's my go to place for storage and U-Haul truck rental.ROBERT WAYNE R.
AJ-Is excellent @ his job, from my observation he's the same to all the customers. The company should be extremely pleased to to have an employee that enjoys his job and is reliable & makes everyone feel comfortable when they walk in the doors..ZACHARY S.
Anthony was very kind and helpful! Great customer service!Larisha C.
My only suggestion is an email 24 hours before the rental time. I booked months in advance so it was hard to find my reservation/ location.Hannah O.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Tye T.
Anthony store clerk gives amazing customer service and goes above and beyond. That man deserves a bonus!MARLANA K.
The front tire was showing belt through it, was very dangerous to drive. Extremely disappointed this truck was allowed to leave the lot.BRENT JEREL H.
Great experience!MATTHEW S.
Excellent help, good location, easy to return truck after hours *except* no matter what directions I followed I couldn't share my location to check the truck back in. Weird. Love this location though, will definitely look here first next time. Guy running the shop was supremely helpful and made this experience better.ANDREW C.
fantastic customer service at the Nalley Valley storage in Tacoma.KAREN DIANE S.
Le client n'a pas laissé de commentaire.STEPHEN S.
Offer what is offered online at Uhaul Venders? Wheres my free month of storage? I could have been paying a monthly fee to the company. I needed it.Courtney M.
Nice people helpful funny friendly and they give all their best to serve thanks ðŸ™HASHEM M.
Le client n'a pas laissé de commentaire.BRACH M.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.KAELA C.
Nothing. The service was excellent.GABRIELE D.
The gentlemen helping me yesterday morning was super helpful and amazing! He also saved me some money and the company cat made my day! Promote above peers! -Sergio MartinezSergio M.
The owner was very helpful and nice professional and easy to deal with him ..thank youWISSAM HUSSAIN E.
The location rep who assisted me was very friendly and informative. It was very refreshing to speak with someone who truly appeared to enjoy their work. Definitely will return here for future rental needs.AMANDA S.
Very impressed! AJ & crew do not disappoint! Awesome service. Highly recommend this location for all hauling needs. A+++!!! Thanks!John S.
Le client n'a pas laissé de commentaire.PATRICK ALLEN B.
Everything went smoothly.Robert R.
Le client n'a pas laissé de commentaire.Joshua A.
Excellent service à la clientèleROSEANN S H.
Le client n'a pas laissé de commentaire.Deborah J.
Le client n'a pas laissé de commentaire.ALEXANDRA E D.
Le client n'a pas laissé de commentaire.Judith B.
AJ rocked it the whole experience was awesome.CATHRINE E.
The store manager, Mr. Dambrosio (I believe this was his last name from the receipt) was one of the nicest people in the world. He was helpful and had me laughing. The transaction was seamless and worry free. If I ever need to move again, I will definitely choose this location. Merci encore!Gervona J.
Le client n'a pas laissé de commentaire.HAAKAN R.
Great service, friendly staff, and great experience overall. 10/10 would recommend.LINDSAY S.
Le client n'a pas laissé de commentaire.Sam C.