Customer Reviews for NaperValue Cleaners
(Concessionnaire U-Haul dans le voisinage)

8 évaluations

811 N Washington St   Naperville, IL 60563

(630) 848-9608

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 5h pm
  • Jeu : 9h am à 1h pm
  • Ven - sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(630) 848-9608

811 N Washington St
Naperville, IL 60563

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 5h pm
  • Jeu : 9h am à 1h pm
  • Ven - sam : 9h am à 5h pm
  • Dim : fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

This location has no problem at all, what has the problem is corporate U-haul!. Every time I tried to book in this location (despite that there are no bookings and the Van is free) someone from U-haul will call me to move my booking somewhere else. a couple of months ago they asked me to move to Aurora which cost me 100 USD extra (15 miles away) to pick up and return a 19,99 Van Rental!! and at the end they cancel my reservation loosing a hotel booking for 189 USD!! This time they tried to do the same as I was expecting it, but I was ready recording their phone call. They asked me to move the reservation a day earlier when there was no other booking for the Van through the weekend up till now Wednesday since last Saturday. I live very nearby and the owner of the shop confirmed that the Van hasn't moved since returned it. I strongly believe that they are trying their best to remove the business of the Van from that small dry clean shop and move the money where their managers wanted to fulfill their corporate KPI's screwing the customers at their own will.!!!

Mijail B. 
Évaluation :
4

I had reserved a dolly but one wasn't available and I was not notified until I arrive to pick up the vehicle. On the other hand, I returned the vehicle but had forgotten to pick up something and the pickup location allowed me to take the van again for the quick run. That act was much appreciated.

John L. 
Évaluation :
5

Having a more clear pick up with the person at location. Otherwise great!

Laura L. 
Évaluation :
3

Very friendly customer service, the van was not too bad, maybe the renters before me was eating inside and left a sticky residue inside the cup holders and just a little on the dash board. Newer van in great shape. I would definitely rent from them again.

Audrey D. 
Évaluation :
3

The interface on my phone needs improvement. There was a glitch at pickup that meant I had to phone and then email U-Haul. When returning the van, I followed the instructions to park the van, notify the people and drop the keys in the drop box. THEN, I was taken through additional steps that required the keys I had already put in the drop box.

John F. 
Évaluation :
2

He overcharged me 10 $for coverage when I told him I was covered by my own insurance. I left a message No response. I didn't think Uhaul would do this !!! Also he had No items, no furniture covers nothing!!!

Debra B. 
Évaluation :
1

They “accidentally” didn't mark my return even though I received a drop off confirmation. I got charged an extra 972 for keeping the truck 16 extra days, I didn't. Huge mess how can you make a mistake like that?

ashley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page