Évaluations des clients National Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de National Self Storage

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Daniel C. le

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Might need to work with navigation companies to clarify location and entrance to the location since I was directed to the incorrect place for this location.

Mary R. le

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The young lady who helped at the pick up of the truck, as well as the phone reservations lady, were both very knowledgeable, courteous, and efficient. Wonderful experience. Good price. Thank you all so much. Mary Raymond

Sidney T. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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The person who checked me out, and in. Was very courteous and professional. Truck was clean and in great shape. Facility neat and clean

Crystal J. le

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Le client n'a pas laissé de commentaire.

Roger H. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Sue/Stacy make a great team, they really made my move easier.. they are very professional,kind and courteous ..

srinivas S. le

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Le client n'a pas laissé de commentaire.

Stephanie C. le

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Le client n'a pas laissé de commentaire.

Heather S. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Very impressed with the Uhaul customer service on the phone. I was in a bind to get a ten foot truck within two hours of when I called and they went the extra mile to find me a truck! Location is great and so was the customer service. Very good communication and service!

Paul K. le

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Very convenient with excellent manager on site who makes sure all goes well.

Randy M. le

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Le client n'a pas laissé de commentaire.

Rosalind H. le

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Great customer service..keep up the good work

David D. le

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Le client n'a pas laissé de commentaire.

Kevin H. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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Suezane was awesome

Renee E. le

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Le client n'a pas laissé de commentaire.

Eric M. le

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The truck cab was dirty, smelled like "4:20". The engine idled badly despite having less than 11k miles on it. The staff was friendly and great. This site being closed on Sunday was a plus for me = no specific time to return the truck. Most annoying: The truck lacked a proper 7-blade connector for towing, even though this is standard issue with a towing package from GMC, so I had to buy one. The truck had a U-Haul receiver and ball installed, probably from a previous customer, and the ball was hand-tight = very dangerous. All of my other complaints relate to the call center, for which I'm still waiting for my $50 credit to appear. I made a reservation online for 4pm 2/8 - 4pm 2/9, got a call during the 5min drive up the street that I could only have the trailer if I returned it by 11:30am on 2/9. I took it anyway. My tow vehicle broke down on 2/8, I needed to rent a truck with a hitch to return the trailer. I explained this to the call center, who booked me a truck for 12:00 on 2/9, half an hour after the trailer was supposedly due. I arrived at the pickup location (same as where the trailer was sue) at 11:20. They told me that I could keep the trailer until 4pm because the people who wanted it cancelled, but that the truck I reserved was not due in until noon. I waited for 55min, until 12:15pm, asked them to call the customer with the truck. There was no answer, but they noted that they had extended their reservation on 12/7, 2 days BEFORE your call center reserved it for me, to 5pm! The call center agreed to the $50 credit, but booked me truck they said was 5 miles from where I was. It was 9 miles from where I was, pointlessly padding the mileage I was billed for. If I ever have need of a truck again, it's going to come from someone else... Anyone else.

Michael G. le

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Friendly and efficient.

Kevin K. le

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Le client n'a pas laissé de commentaire.

Brittney L. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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Truck was clean, just needed new tires. I wouldnt want to drive a truck like that in the rain or snow with the tires.

Michael S. le

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Le client n'a pas laissé de commentaire.

jamie K. le

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Le client n'a pas laissé de commentaire.

Nancy M. le

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The lady helping me was so very nice. Thank you!

ANGELA S. le

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Le client n'a pas laissé de commentaire.

DAVID R. le

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Le client n'a pas laissé de commentaire.

Marc E. le

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Le client n'a pas laissé de commentaire.

meng L. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Humayoun S. le

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Le client n'a pas laissé de commentaire.

Carley S. le

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Staff was friendly professional and kind, the truck was in perfect condition and very clean. I would use their sevice again if needed, my daughter just bought a house n we will be using them to move her in the up coming week. : 0 ) Great staff!