Évaluations des clients National Stg Center Of Redford

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de National Stg Center Of Redford

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Sharon W. le

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The 2 young men that worked that day was very helpful and nice we more of them

Janice L. le

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Le client n'a pas laissé de commentaire.

Coreyandrea N. le

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Great job

Renata C. le

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Everything was wonderful from the beginning to the end the customer service was impeccable. And that was very much needed due to the stress of moving.

Delia R. le

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My order time was completely messed up. Girl on phone when I changed it put it to 8:40 pm instead of am so wasn't ready. They're wasn't a truck available and gave bigger one to a guy that walked in the day before me because the guy thought I wouldn't be able to drive it. This cost me an extra trip with small vehicle, extra money, and not once did anyone reimburse me for your mistake!! Very disappointed ??

dawn P. le

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Le client n'a pas laissé de commentaire.

John M. le

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The requested appliance dolly wasn't loaded in the van so I didn't have it to use to move. The charge for it was removed when I called though. Also, the van needs maintenance as it bounces all over when driving.

Robert P. le

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Great customer service from Bri

Terry M. le

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Le client n'a pas laissé de commentaire.

Brent F. le

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The roof of the U-Haul leaked all over thousands of dollars of tvs and personal belongings!

Reda M. le

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Le client n'a pas laissé de commentaire.

Vicky K. le

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The customer service was all around excellent !!!

John C. le

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The vehicle that I was given was in unacceptable condition to be rented. According to the service representative at this location, this vehicle was previously rented to an individual who had it for two or three weeks and it appears that his dog lived in this vehicle during that time. The vehicle's passenger seat and headliner had been torn apart and shredded to bits. There was dog here throughout the vehicle in every crack and crevice along with material from the seat and headliner spune across the dashboard and all over the floor. Every interior window head dog saliva and nose prints on both sides including the windshield. The vehicle also smelled very strongly of an animal. The dog hair within the vehicle looks like it was a Pitt bull terrier. To add insult to injury the vehicle also was on E, the gas light was on it was empty. I was offered $29 compensation for me to put gas in the vehicle and bring it back with a quarter of a tank. The vehicle appeared to be an older model and had 92000 plus miles on the odometer. The vehicle itself mechanically ran well and I had no problems with it. Throughout the years I have used U-Haul vehicles for moving from state to state and for the most part they have been good. What is very concerning to me is that this vehicle was allowed to be rented out in such poor condition. I even had to have a friend of mine follow me in his car because the passenger seat in the vehicle was not safe to ride in. This is totally unacceptable for Uhaul to rent out a vehicle in such poor condition. The attendant at this facility was very kind, courteous, and listened to my concerns. I did let the tenant know that I tried calling U-Haul's customer service but was on Terminal hold three different times. He gave me the phone number of the area manager and told me that I should call him with my concerns.

Chaunsay J. le

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I was charged for furniture pads that I didn’t use and charged for missing furniture pads that I never had

Abdullah H. le

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Le client n'a pas laissé de commentaire.

Ali W. le

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Great customer service! Will definitely return to this location again.

Kenya N. le

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Le client n'a pas laissé de commentaire.

Kim K. le

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Customer service was awesome!

alysa T. le

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Le client n'a pas laissé de commentaire.

HUSSEIN B. le

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It advertised for 19$ and then with the fees it comes up to 43$ .

Steven W. le

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Le client n'a pas laissé de commentaire.

LaDawn C. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Was charged for fuel when I dropped the truck with more than I picked it up with!!!

Michael W. le

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There were hidden cost tacked onto my bill. Excluding the mileage which I was told about. I was never even given an option for insurance, it was just added.

Deon W. le

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I was very happy with my experience. I do wish the young lady I spoke with to make the reservation on the phone had mentioned that the location I was going to was a storage place. I got a bit turned around because I was looking for an actual UHaul building, however she was very polite & gave great customer service & so did the young man at the pickup location.

Nazar S. le

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The lady in the front desk is too rude and she doesn’t know how to deal and respect people, i have swiped my credit card three times and she was angry she said you dont have miney in your account and we will not let you rent UHAUL in the future and the way she was talking is not acceptable, the man who was there this morning when i picked up the car was nice but when returned it was not there just the girl, i am thinking this girl doesn’t not deserve to stay at UHAUL

Adam F. le

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There was that girl Ashly she was sooooooo mean Address for the place is 9125 telegraph rd redford She start saying she is not in mood and she is for reall so mean

David R. le

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Very professional service

cedric M. le

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Le client n'a pas laissé de commentaire.

Nikki H. le

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Have employees that understand the business and have the proper staff to cover all customers because there were not enough staff to assist or answer the phone

Adam F. le

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Great stuff

Stuart S. le

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Don’t rent equipment that the brakes don’t work well, don’t rent out equipment that the front end needs an Alignment, and the front end has no poor Suspension. Truck continued to pull to the right causing the driver to fight the pulling to steering don’t rent equipment and not tell the renter that there is a taped hole in roof and renter agrees to the condition even though you were not told anything but signed paperwork that was hidden explanation on form, truck was very much a hazard and I did not feel safe driving it after finding out brakes were bad.

Robert R. le

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Good customer service and everything went like clock work