Le client n'a pas laissé de commentaire.MARK LEON M.
Customer Reviews for National Storage Centers Walker
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Walker, MI 49534
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mar : 9h30 am à 5h pm
- Mer : fermé
- Jeu et ven : 9h30 am à 5h pm
- Sam : 8h30 am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Less than a quarter tank of gas but marked as half full on paperwork. Moving supplies paid for but not in vehicle until requested. Filled with trash from previous renter. Loose furniture dolly laying in center of floor in box.anthony K.
Picked up truck and no appliance dolly or blankets. Drove back to Uhaul and they didn't have any. Was told to contact a different location and get them from there. This put us 2 hours behind schedule, plus mileage and gas. Returned truck, dolly and blankets after hours but was told to put the keys in orange box attached to wall. No one said anything about a fee! This whole experience was horrible communication and I've used Uhaul many times in the past with no issues!Rosemari D.
Le client n'a pas laissé de commentaire.Emily K.
Le client n'a pas laissé de commentaire.Carly B.
Website pickup and drop off were not functioning and calls to the 800 number were consistently disconnected. There was no help Available to me!Anthony B.
Le client n'a pas laissé de commentaire.JUNE MARIE P.
Uhaul you ver heated after driving it 3 miles. Called Uhaul to report it and I wasp nest hold for 47 minutes until I finally hung up. I called the location where I rented it and they said it was Uhaul's responsibility as they are just the pickup and drop off location.Mary T.
Le client n'a pas laissé de commentaire.travis S.
Le client n'a pas laissé de commentaire.LUCAS A.
very helpful.TIMOTHY SCOT V.
The location was great, Uhaul on the other hand switched the location of my pick up without my knowledge, causing a major delay in getting started for the day. I did not like how Uhal conducted itself during this, especially when i got a hold of customer service. They were unhelpful and did not give me a clear answer why this happened and why i was not notified. They also said if i had an issue, i could talk to the manager at the location of pick up. Considering that the manager at a privately owned location was not responsible for the change in location, im not sure why i was told to talk to them with any issues. Due to Uhauls inability to take accountability for mistakes they made, i will likely never use them again, even if that means i have to travel further for a pickup. If i ever need a storage unit though, i will go the National storage because they were great to deal with, just wont get a uhaul again. Once again, the location and staff there were great, Uhauls staff and "policies" were unhelpful, so this one is completely on uhaul, not the location. We use uhaul a few times every year, not anymore.JAMES RONALD D.
Made pick up of the truck easily done. With the exception of the location not being open on Sunday to drop off the rental moving trucks.Jeran B.
Le client n'a pas laissé de commentaire.Marjorie L.
Nothing, the service was great!ORVAL DEAN R.
Le client n'a pas laissé de commentaire.Joshua J.