Évaluations des clients Naylor Mill Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Naylor Mill Self Storage
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Rollin T. le
Senior discounts
Frank C. le
Excellent customer service.
Anthony I. le
The only problem I had is that there was a 70 yr old women that had to try to lift a 12 ft trailer onto my truck it was a poor set up
Jonathan P. le
Fried and extremely accommodating
Laude B. le
Customer service rep was confused about using cell phone to complete rental and I had to have a representative from uhaul to call location is she would release the rental it took me over an hour to pick up the rental and I dropped of early and it was a hurry up and wait process
Stephen G. le
We had the paperwork from Laurel, indicating that the amount of gas in the truck when received was 7/8 full. It was returned at the Laurel site with the same amount. The woman there insisted it should have a full tank, even though my husband had the paperwork from Laurel with him. I had to sit in the car with my dog and wait in the heat until my husband returned from the gas station. The woman at the desk was not considering what my husband had to say. Anyone returning a truck would most likely be as tired as we were in helping our daughter move into her house. The treatment we received in Salisbury definitely negated the efficiency of the Laurel site.
ALAN H. le
Not a thing
Pete L. le
It was inconvenient and I was extremely disappointed that I had get a 15’ truck and drive almost one hour out of my way when I was very busy moving to get a tow dolly and not informed that this was going to be like this until the late afternoon the morning before my pickup day. If I had known this a week before when I reserved this equipment I would have made other arrangements . I paid over eight hundred dollars for this rental and I think I should get a discount for doing the extra hours of traveling from millsboro De. Where I moved from and picked up the truck to Salisbury Md where I picked up the dolly during rush hours. This used up at least 3 hours of my time that could have had me on my way to the long trip to Florida to miss other rush hours that I had scheduled to miss at my planned departure time but this was all changed because my extremely far separated locations of the equipment
James G. le
When I picked up the trailer everything looked to be ok but then when I left and got back to location of my car and got the car on the trail I noticed the tires were half flat and I had to put air in them and then the one tire I plugged cause it had a screw in it and was leaking air
eric J. le
Very polite customer service representative and very helpful.
Butch L. le
Gentleman was very polite,clean and pleasant to deal with. Nice guy
JUAN C. le
ser mas rapidos al llenar la solicitud de remta de un trock
Avonda E. le
The U-Haul that I rented the inside of the cabin and was really dirty with dog hair, dog biscuits cups and napkins and everything left in the Uhaul. Then I didn't have everything that have requested online to make my move easier the lady said she called the other Uhaul store for me to go grab the things that I need it but when I got there they didn't have any other thing she said they would have.
rodger R. le
None needed
Jeanine H. le
Not a thing
Steven N. le
Very reasonable pricing. Had a good experience.
Michael W. le
She takes care of me and treats me right. I will always use her for my Uhaul Rentals.
Sharon W. le
Efficient and accommodating.