I was yelled at, cursed and treated the worse I have ever been treated in my life. U-haul should not use this location as their truck rental location. It is was a horrible experience. There is not an agent there and it needs to be done on your phone which took 2 hours since the app did not work. Unless you can find a location with a u-haul representative do not try and do this on your own. It is a nightmare. I have used u-haul many times over the years but after this experience never again since they place their reputation on a horrible place like this it is not worth it. Too many other rental companies and places to go. DO NOT RENT U-HAUL HERE!!!!Deborah D.
Customer Reviews for Neat Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Provide a youtube presentation of the entire "on-line" initial experience necessary in establishing the U-haul account set-up incl. the necessary return on-line functions.Lawrence W.
There was a little miscommunication between the business owner and U Haul. They did rent us the truck and it was clean and operated without a problem. Merci.GERALD P.
Le client n'a pas laissé de commentaire.CHETAN M.
I was completely satisfied with my rental experience. Neats automotive is very helpful, very friendly, and extremely professional, I hope I don't need to rent another truck but if I do I will go back to Neats automotive for sureDavid D.
Le client n'a pas laissé de commentaire.ALAN S.
The truck absolutely reeked of cigarettes. It was nauseatingJohn W.
Took care of me quickly.No problems.Thomas M.
Le client n'a pas laissé de commentaire.carolyn C.
Let the customer be able to choose the drop of location.jose C.
Nothing. You chose a great business to work with. Neat Auto Repair upholds Uhaul with professionalism and a high standard of customer service.margello F.
I did not use this location, I returned the van to the same location where I rented it.Tony W.
The manager was extremely helpful and courteous. The truck was clean and no problemsrobert C.
Don't offer at-counter service as an option online when the actual location does not provide at-counter service, but only "truck share". Had to spend nearly an hour on phone calls with various U-Haul employees at time of pick-up, and then was charged for gas when I returned the vehicle with more gas than it came with and other extra questionable charges, all with no apology or offering of discount or anything from U-Haul. Also, I was told I would get a call from a field manager, but instead just received an unexpectedly high bill.John T.
My only concern with this location is there's very little to zero customer parking when renting an "in-town" local situation. It's a repair shop so you're dealing with other cars being worked on, or waiting to be worked on. However, staff here are GREAT!Erik O.
Le client n'a pas laissé de commentaire.Christopher Y.