Customer Reviews for Needful Things
(Concessionnaire U-Haul dans le voisinage)

37 évaluations

11398 E Hwy 316   Fort McCoy, FL 32134

(352) 368-2916

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(352) 368-2916

11398 E Hwy 316
Fort McCoy, FL 32134

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Was there to rent a smaller truck was offered bigger truck at the $29 rate but was still charged full price for the bigger truck.

David J. 
Évaluation :
4

The trailer had an old cheese cracker and debris inside, other than that, it was fine.

Brad S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIm F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marjorie S. 
Évaluation :
5

Had no issues everything was in great condition I'd recommend them any time

Cathy H. 
Évaluation :
5

I was well accommodated so I can't think of anything

David B. 
Évaluation :
3

Make sure truck is clean

Lana T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
3

I did not receive any paperwork when I picked up the truck. I was charged for a furniture dolly and one other utility dolly which I did not receive. Need to do a better job of explaining the paperwork.

Brian S. 
Évaluation :
1

This is the worst Uhaul location I have ever used. It needs to be audited and made to make changes or be forced to shut down. Not a good representation of what Uhaul is or stands for in a company.

Sasha L. 
Évaluation :
1

They charged us for twice the miles we actually used and also a furniture Dolly we never got. They also waited until we had already left to send us our the information about then20 foot truck we rented saying there was 3/8 of a tank of gas in it when in all actuality it had less then a 1:8 if a tank. They were rude and customer service is non - existent at this location . We have rented from Uhaul on many occasions and have never had any issues until this location.

jason L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
5

The staff was very helpful and inviting. They went above and beyond with their customer service.

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
1

I dropped truck at 6pm tried to use your crappy website with no luck. Called your terrible customer service number and was informed wait time was 56 minutes. Then you charge me for extra miles you caused. Then you charge me 40$ for an extra day. Totally feeling ripped off by uhaul. Summary: Truck went extra miles Cause: Uhaul Extra day rental Cause: Uhaul

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra D. 
Évaluation :
1

We were sent to fort McCoy a day before our trip to gainesville. We were told the only truck available is a 15 feet in fort McCoy an hour away from gainesville. We got there it was a thrift shop and she couldn't open her uhaul app. After 45 min wait cause she was checking people out she called the main office and got absolutely no help. She took pictures of our credit card and drivers license which made me very uncomfortable and gave us a truck wit 1/4 gas in it . When we returned the truck the receipts said we needed to put 3/4 gas in the truck and on top of all that we were charged extra money for over mileage which was caused by uhaul making us go an extra hour to get the truck .

fatima M. 
Évaluation :
1

I was promised one truck at a local convenient location and was called day of and told truck wasnt available and had to drive an hour out of my way to get the truck and then they didnt even give me the dolly that i had asked for as well. But I got charged for it and than I had a hassle when returning it. I will never rent a uhaul again

Tony W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar M. 
Évaluation :
5

The person who rented me the trailer was courteous and made the process very easy. Her husband came right out and hooked me up and I was on my way with no hassle. Very good experience.

Michael R. 
Évaluation :
3

Did not go inside store. Clerk at door looked at my contract & said okay that was all. I asked her if she was going to come to inspect it before we left. She said no, that she'd do it later.

Frances B. 
Évaluation :
1

Location was not open on our drop off day, so we just dropped and parked our trailer. Called the location the next day to verify they noted our return ...nope, they said "we took another day off, but well stop in and take care of it". WELL, they used the wrong date and we ended up being charged for an additional day of rental. Another phone call, then another phone call ... STILL NOT BEEN CREDITED. We are not happy. Our next rental needed in a few weeks will NOT be with UHaul. We will go out of our way for another competitor. Not happy, nope not happy at all.

gail K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sam F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raymond C. 
Évaluation :
4

No issues with this location; none. Just wish the location that we set up the reservation was actually available during the hours stated (versus "maybe" coming in the afternoon) Then playing phone tag and being sent to various locations. Lost hours. In turn needing extra time that cost us in the end.

Michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD M. 
Évaluation :
5

The associate was very friendly and helpful. Thanks for great service.

Janet B. 
Évaluation :
1

We rented the trailer for less than 7 hours & were charged for two days. We declined the insurance coverage and were charged for it twice. I have contacted then SEVERAL times, by FB Messages and by phone & have NOT seen a credit! NEVER AGAIN!

EDMUND P. 
Non les évaluations ont été soumises pour cet établissement.

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