Customer Reviews for Neighbor Food Mart
(U-Haul Neighborhood Dealer)

53 évaluations

1430 E Chester St   Jackson, TN 38301

(731) 427-4258

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 10h pm
  • Dim : 8h30 am à 8h30 pm

Services dans cet établissement :

Pour nous contacter

(731) 427-4258

1430 E Chester St
Jackson, TN 38301

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 10h pm
  • Dim : 8h30 am à 8h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

The lady that helped me was awesome. Every time I called she knew who I was before I gave my name. She had the best customer handling skills I have ever seen.

Steven B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

suraj S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie C. 
Évaluation :
4

Customer service was perfect drop off was great and super clean. Truck was low on oil and I had to stop and fix it and add two quarts of oil.

joesph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd J. 
Évaluation :
1

I felt like I got beat out of my money..

Melvin O. 
Évaluation :
1

Store said open at 7 Noone was there waited in the parking lot a hour then she came took the keys no receipt she didn't even check the truck in for damage or nothing just terrible communication and she also wasad because someone called her to come open the store

Calvin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
1

First rental I denied due to split in tire and dent in fender. Second one had a missing chain. The location charged my bank account three times for the rental at $197 a time so close to $600!

Timothy B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

larry H. 
Évaluation :
3

I reserved the trailer at a closer location in Jackson but was sent here instead

Shands O. 
Évaluation :
4

Not much room to park, but found a place next to the road. Staff very friendly and helpful getting the trailer dropped off.

Daryl S. 
Évaluation :
5

Get more trucks to this location

ANTHONY T. 
Évaluation :
1

I picked this up,got no paperwork or anything. The truck had just under 1/2 tank of gas and upon turning it in, I was charged for a full tank! Very disappointing and extremely unprofessional! Was charged $80 in gas overall! Extremely upset with this transaction! Will never go with uhaul again.

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandy D. 
Évaluation :
1

I rented a car dolly and started down a bypass. Witch was very busy and the wheel and hub assembly came off and went through 4 lanes of traffic. Not hitting anyone thank God. Then called your road side assistance. I had to sit on the side of the road for 2 hrs and wait for a tow truck. We was still charged for the thing. Just don't think I should have to pay for something that was not safe in the first place. The equipment is to undergo an inspection before and after rental guess your company or franchises don't do that anymore. Just thought I'd give you a heads-up before someone gets hurt or worse. Thanks feel free to give me a call 731-431-7315

Jordan S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANTHONY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B. 
Évaluation :
5

This whole move back to IL was 100x better than the last move to TN

Chris R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynna T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Todd B. 
Évaluation :
2

The lady was very demanding about getting the key from us…..I didn't know who she was so I'd rather put them in the key drop box & I believe she was a little upset about that. I was just being cautious

Davonica J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Casionica H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Radell D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Radell D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Deldrick B. 
Évaluation :
5

The owner was very friendly and helpful. She had outstanding customer service.

RODSHUN W. 
Évaluation :
3

Truck had just been dropped off the night before , so I understood why it hadn't been checked yet or cleaned . Location service was great , my only issue was the online service . I booked the rental for a different location two days prior in Henderson , Tn and when I got their the day of the move it said the phone pick up was unavailable and I wasn't able to pick up the rental and had to drive 30 minutes to Jackson and book an entire new rental.

Michael T. 
Évaluation :
3

There wasn't a ramp on the truck which made it very difficult

Terene K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jona N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARY T. 
Évaluation :
5

Nothing needs improve the service was great.

Tanya S. 
Évaluation :
2

The help was polite but the equipment that we ordered to be picked up was not there. I had to drive out of my way to another location to pick it up.

Patrick F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B. 
Évaluation :
2

The lady on duty, had to run the small convenience store and do the rentals. This took over an hour to get finished o don't have business in this town any more but if I did I would not go back there again

Billy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

charles W. 
Évaluation :
1

I don't know whether it's uhaul policy and procedures but charging a customer 3x and not returning money asap when you do, is very unprofessional. This was not explained to me by online representative nor at the physical location..very unhappy

Margaretreest J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOULECCIA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Layne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YAZMINA A. 
Évaluation :
5

We were not informed about our pickup location so we went to the one that we had listed as our preference on Old Hickory Blvd in Jackson TN. The person working there was not helpful at all and basically refused to help us…saying that she did not show a rental truck for us and there was nothing she could do. She just shrugged her shoulders and said “I'm new. I don't know what to tell you but we don't have a truck for you.” We lef there and called the uhaul phone number and they pulled up our reservation right away and told us the correct pickup location. The whole ordeal took an hour and a half to figure out because we waited in line for almost an hour at the Old Hickory location before we found out that it wasn't the correct pickup location. Horrible experience.

William L. 
Évaluation :
1

RENTED ME A UHAUL WITH A GAS LEAK! The truck wouldn't go pass a half tank of gas I drove over 600 miles one way and wasted over $200 for gas because the truck had a leak. First of all my child was with me & you guys had no reason giving me a truck with a leak in it. I will be going to corporate also!! That is dangerous anything could have happened & y'all risked our lives and won't do anything about it. Do NOT RENT FROM THEM I WILL NEVER USE YOU GUYS SERVICE AGAIN 0 stars

Pellon J. 
Évaluation :
1

Fire the girl.who rented it to me. She lied about my charges and attempted to hassle an extra 100 out of me. Then put inaccurate info on the CONTRACT WHICH ENDED U COSTING ME EXTRA . THEN WAS LIED TO ABOUT MY REFUND WHICH IS $12 SHORT

Karon B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathaniel M. 
Évaluation :
3

The only thing was the price. We rented a 15 foot UHAUL in July of 2020 for $220, and we rented a 10 foot this time for $403.00. Plus gas. That is somewhat a rip off and we will not use UHAUL again. I will borrow someone's truck and pile it full or make 10 trips before I rent for UHAUL again. It's not right and not fair to returning customers.

Rachel Dawn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristine C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Berry M. 
Non les évaluations ont été soumises pour cet établissement.

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