Customer Reviews for Neighborhood Mini Storage 2
(Concessionnaire U-Haul dans le voisinage)

460 évaluations

460 S Post Oak Rd   Sulphur, LA 70663
(S of Hwy 90)

(337) 626-2020

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(337) 626-2020

460 S Post Oak Rd
Sulphur, LA 70663
(S of Hwy 90)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathanael S. 
Évaluation :
5

This location the staff is always so professional and very helpful. I would recommend this location to everyone just bc of the customer service.

CRASSANDER L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARONA B. 
Évaluation :
1

A better pick up spot. Not enough room to hook up the trailer and get it moved off the lot. The storage units are too close to the trailers to easily hook up and drive off.

DIANNA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi F. 
Évaluation :
5

I thank you guys for allowing me to storage my things in a clean and well lighting area and I will be greatful for my 74,00 $ that needs to be returned to my card like I was told Monday and today is Saturday and thank You.

Sharon D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEVI M. 
Évaluation :
3

Get the correct email. I've never used uhaul and I don't think I have one anywhere near me

BRENDA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thelma H.  |  Expérience générale 
Évaluation :
5

Safe and secure

Matthew M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darla C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
2

Truck was damaged and had bad exhaust leak

Sean E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry H.  |  Expérience générale 
Évaluation :
5

Why are my charges so much I been getting notifications about my account being charged why ?? Ii rented it for 2 weeks my ex returned it he said why almost 900 in charges please explain .... or I will add to my bankruptcy

Candace G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cody J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis B. 
Évaluation :
5

Friendly staff! Excellent service! I will reccomend this location to everyone I know.

Joe Elaine P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terry L. 
Évaluation :
5

The only problem I had was rats chewed up some of my things.I foolishly had some food products (Salt and salsa) which probably attracted them.When we had the second hurricane my things were in that unit and stayed perfectly dry due to the units being on an elevated slab elevation.I would suggest some rodent poison of some sort as that's a pretty common thing with storage in my opinion.I am Very Pleased with this business.Very Professional!

Thomas D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith B. 
Évaluation :
5

The young lady was very helpful and nice! Good Customer service!!!

michael W. 
Évaluation :
5

excelent place clean and safe

Mario S.  |  Expérience générale 
Évaluation :
5

Not charge me No really it was all great Thank and have a blessed day

Mike S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug V. 
Évaluation :
3

go back and check the orders, I was charged twice for insurance, I had problems the entire day, and my gas gauge was broken, I was also charged for cleaning, when all I moved was 2 dressers..... the truck was in the same shape it was in when I got in it, except for the full tank of gas I put in it

Jolene M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY J. 
Évaluation :
5

This location was amazing. Took care of everything i needed. The company itself Uhaul is terrible. Cancelled my reservation twice and gave the truck i reserved to someone else even though i had already paid. Called their corporate office and they refused to help me. Luckily the employees at the mini storage went above and beyond to make sure i got a truck to move for the weekend.

Andrew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

This is the 2nd time in the last month I've rented from uhaul and both times my orders were changed last minute. I was suppose to get a 6x12 this time and it was changed last minute to a 5x8. I tried calling the number in charge of orders and spoke fo a woman named Bree who was very rude from the start. I tried to be nice at first (I wasn't happy about order being changed last minute again) but she was so rude and unprofessional that things escalated. I am not sure how someone like that is allowed to work with the public. U-Haul is horrible about not having the equipment you reserve weeks in advance. That needs to get better as well as having professional when you call. This location was great and the last who worked here was wonderful.

Paige G. 
Évaluation :
5

Outside storage units need some mice traps. It has plenty of mice poops everywhere and eat up some of my stuff. But other than that everything's perfect no damages! Greatly appreciate for allow me use that storage unit for awhile. Merci.

Krystal B.  |  Expérience générale 
Évaluation :
5

They were completely helpful and professional and friendly.

pamela B. 
Évaluation :
1

i was treated very bad when i returned the u haul due some dirt left in the truck. i returned the truck a few hrs late but i was in contact with the employees and explained my situation. i was charged for an extra day. the uhaul was due back that day. i was told it was alright if i was a little late. i very disappointed in the company and will not be using them again or recommending them to any friends or family

Davette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENDOLYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Toni R. 
Évaluation :
4

Store was closed upon arrival. I was able to contact owner via text with instructions. Which was not at all out of the way.

FREDDEIE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nancy T. 
Évaluation :
4

Love this Sulphur location! The girls do an awesome job running the place I'll be back for sure!!

jonathan M. 
Évaluation :
3

I was told reservations would be guaranteed or 50 $credit would be put toward the rental. The time I needed to truck they were not open.

Hank B. 
Évaluation :
5

Nothing I can think of. The lady is Sulphur was calm and cool headed even in the face of evacuation for hurricane delta and worked with me through being at work and traffic.

Armondo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAYLA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brennan W. 
Évaluation :
3

Be friendlier to your customers. Manager was not that friendly nor understanding.

MARGARET D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHELSEA S. 
Évaluation :
5

I have used this location a few times over the years and they have always been friendly and gone above and beyond. They are friendly with everyone who comes in and feels like they know their customers.

Eric L. 
Évaluation :
3

Uhauls on line set up to reserve/pay/pickup etc.... took hours to complete and the truck pick up was such a disaster. I called the phone number.. they kept referring to the online process.. the WHOLE process was stressful and time consuming.. NOT happy!

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rhonda B. 
Évaluation :
5

Great attitude and very helpful

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phuangpet V. 
Évaluation :
4

The lady that helped me out gave great customer service and was very helpful.

Rebecca A. 
Évaluation :
1

The window on the truck literally exploded. All I did was open the door and the glass shattered. I went to talk to the lady and she questioned me as if I was lying about the window. This really upset me and I will not ever do business with these people or send anyone over there.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricky F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Clean the inside of the truck, or make sure the door are closed..from maybe rain....inside of truck smells a bit sour. But equipment and back of truck qas spotless

Theresa G. 
Évaluation :
5

Perfect!!

Niurka M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OSCAR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin C. 
Évaluation :
5

Make the contract available for viewing . I had to print it out to see it. You could print it out if you can't make it viewable.

PAUL B. 
Évaluation :
5

Excellent service à la clientèle

Vivki N. 
Évaluation :
5

I would definitely use this store again to rent a uhaul. Very good service

ASHLEY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
5

Great Customer Service

David H. 
Évaluation :
5

Excellent Service!!!

Chauncey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnie L. 
Évaluation :
5

Very nice!

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki S. 
Évaluation :
5

With this covid19 pandemic, things couldn't have been better. I thank the lady who helped me during a difficult time. God bless you all.

Daniel H. 
Évaluation :
5

My experience with this U- haul location was great.The lady at the front counter was beyond nice. The truck was in good condition .

Phyllis P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MIKE N. 
Évaluation :
5

Keep up the good work!

tamika J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Great service will use again in the future

Brandon H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina L. 
Évaluation :
1

When I rented the truck nobody came out to show me anything and verify anything on truck. I got in truck and went from sulphur to vinton than we loaded up but the rain started and delayed us. Then we called and rented another day and was told we would get an additional 89 miles for second rental. We left from vinton went to Eunice drop off and then went to rayne and dropped off and when I returned it they said it was showing we put 300 something miles on the vehicle. There was no way we mapped it and it was only 100 something total miles. I told them that when I returned it and they told me at the dealership I returned it to that they must have put wrong milage in when they typed it in. We have witnesses that know where we went and stuff in truck that also said they will testify that we did not go that many miles. The people tried to call the office when i returned uhaul and they seen it was not right and we mapped it and did miles. But were told they have to go with what the milage says on odometer. That was very wrong and I'm not ever going to recommend uhaul or use them again.

Tabitha R. 
Évaluation :
3

Made reservations for 24 hr was told had to have it back before then because it was being rented out again. Do not like the face recognition program that you have. Taking pictures of licenses plate I'm a criminal before I've committed a crime not to mention in a data base proned for hacking . You are way too intrusive and feel my right to any privacy is violated and many others feel the same way. Probably will not visit another u haul again.

Geoff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

luke S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrell M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan P. 
Évaluation :
4

There was a little bit of trash in the trailer from the last person that rented it. No big deal, I just threw it away when I got home. Employees were professional and friendly. I'd rent from them again without question.

Timothy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte D. 
Évaluation :
3

Fix the mobile pickup and answer the damn phone after hours to help people.

nathan L. 
Évaluation :
5

The service was amazing and I was well taken care of. They took time with me and made sure I was satisfied. It's a rare thing these days to have such great service!!!

james W. 
Évaluation :
5

Keep up the good work. I will use your services again if I ever have the need to.

Angela S. 
Évaluation :
2

They were closed, but previously when I had a drop off here, the girl was only worried about leaving early. Dropped the trailer, blankets and furniture dolly off Sunday, and still have not heard they received it. (I videoed it and had a witness, but still, let your customers know).

Glenn M. 
Évaluation :
4

Only problem I had there is they need a little more lighting in the facility, but other than that exceptional service and worked with me on payments and everything.

TYLER H.  |  Expérience générale 
Évaluation :
5

Great staff, clean facilities, easy access to storage unit.

THOMAS L.  |  Expérience générale 
Évaluation :
5

I had a climate controlled unit. It was never humid inside. I had no "sweating" happening in my containers. If I ever need a unit again, this will be the place I use!!

TONYA H.  |  Expérience générale 
Évaluation :
5

Took care of our every need enough space for what we needed

ELIZABETH W.  |  Premières impressions 
Non reviews have been submitted for this location.

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