Le client n'a pas laissé de commentaire.
James B.
Customer Reviews for New 2 U Consignment
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice people and fantastic customer service.
Jeffrey C.Had to drive 3 hours out of our way to pick up UHAUL equipment, very unsatisfactory as we had a reservation for more than 2 months prior to pick up date.
paul S.Brandy and her husband are wonderful!
Joe H.Everything was easy and quick, helped out tremendously. Would definitely recommend to anyone!!
ROBERT H.Super easy drop off process.
Lori B.Great people, plenty of trailers available to choose from, friendly, efficient & helpful, will be back! Highly recommend these folks over the other one in live oak Thanks for everything.
william B.The staff was super friendly it was so easy to rent they were so welcome I think the staff for a great experience I will be recommending them as well as using them again
noemi T.The "man" at this junk yard/UHaul picked a fight with me. He was angry that i requested refund for dolly i did not receive; he said it was my fault dolly was not on truck. I disagreed but wasn't angry because we had not needed it. While his wife got mileage from truck, he kept on at me, causing me to defend myself over and over. His face got so red, and he began walking around me quickly like he was wanting to punch me but making me dodge him. His wife came back and because her husband was upset and i would not agree he had no responsibility for providing equipment as ordered, she threw in with him and said she hoped i was getting sex she believed i needed, confirming she, too, is a lowlife. It was awful and i was too shocked to record the fight. She even had wrong mileage out which i confirmed with photo on my phone. She got REALLY MAD and said it was my fault for not catching her mistake before i left. I am old enough to be their mother but they treated me shockingly awful. Something is very wrong with the "man" for him to insult me and go on and on, insisting he was correct, and she is an enabling "drunkard's dream". I asked his name for my Google review but that didn't stop him from shouting at me. I have never had such a strange encounter before. I did not expect to be attacked by sick, trashy people. As i ran out to my car, the "man" followed yelling for me to never come back or he would call cops! It was already obvious i would not be back! Those people could never work for others. They are sloppy, lazy and ugly. I have had good Uhaul experience in past moves or picking up materials out of store delivery range so i did not expect to be attacked by a sick couple of creatures. I cannot use Uhaul again because doing so will resurrect the memory of this awful experience.
Marsha R.Brandy went above and beyond to make my move as pleasant of an experience as moving can be. Thank you Brandy.a
Gayle T.Very helpful n humble people, service was fast n easy
juan G.Great people I picked up the uhaul from. Very friendly and nice. They were also extremely patient with me when I was trying to transfer money into my account to pay for the uhaul. Everything was explained to me, and I'd definitely recommend this location. :)
Jessi D.The drop off location was close to my destination, I was able to do a drop and go without wasting any time, the staff was very cordial and took care of everything, I would use this location again and highly recommend them.
PAUL L.Customer service at this location was great as well. The gentleman who helped me check in my rental was very kind and even helped me park the trailer I rented.
Sharlene B.all good
RONDAL H.Refused to buy back unused boxes and charged us $0,4 per mile for 31,8 miles "over mileage".
Ronald O.After hours check in impossible due to reservation confusion, but employees there to be informed about troubles checking in. Lock box available, and I am grateful after all!
VINCENT N.The owners of JC Auto Sales/Uhaul were fantastic, Brandi n Jeff are very knowledgeable about their Uhaul business, and very serviceable. I would definitely do business with them anytime.
Mabel P.They helped us even back up the trailer since we were having difficulty backing into place. Very nice people and they made us feel like we were very important customers. A great turn in experience overall.
THOMAS P.They where wonderful very nice great job getting me in and out quick even hook up the trailer to my truck now that's is service there
BRYAN R.Trucks should have a full fuel tank at the time of pick up. There is no way to determine the amount of fuel used and forces the renter to put more fuel into the tank than what is shown on the fuel gauge in order to avoid additional charges that you impose . Otherwise I am forced to accept whatever charge you apply. Certainly an unfair advantage in your favor. Will look elsewhere for our next rental
Robert F.They were not open the hours they advertised. The online return system is poor. It doesn't recognize passwords. It's difficult to tell if the return is complete.
Wm S.They were not open, had to call and was told she would be there in a couple minutes and to hook up to whichever trailer we wanted.It took both myself and my husband to hook up to it. A cat lives in the office and it stunk of cat urine.
Cherie P.No one was there and the Uhaul Android App failed for the return check-out funcrtion.
Mark C.Great service. Would 100 % recommend JC Auto/ U-Haul to everyone.
MALCOLM H.Hope your daughter is doing well.....
ROBERT F.We paid for an appliance dolley and received a regular dolley which made the move much more difficult.
Richard R.The owner was friendly and took care of my needs in no time. I definitely recommend her business.
Anayans G.Rien
Steve T.Close to my location and very convenient. All good no issues.
FRANKLIN W.Merci
ROBERT B.Very helpful and finished checkout process for me when I had issues connecting with my phone.
James S.Awesome customer service
Taftford C.no one there put key in drop box
LEONARD D.Had to drive an hour away to drop no one at sight hard for me to lift off my bumper hitch
Kathryn T.I rented a tow dolly but the light didn't work. I didn't realize it until I was 50 miles away from the location. I was driving at night pulling a black car. So I turned on the lights in the car I was pulling. To be fair to the business I didn't have plug to plug lights in so I went to auto zone and purchased one. I had auto zone agent to plug lights in. That's why I didn't realize they didn't work. But The I haul agents need to check those things out before they rent them.
Leora M.Posted office hours inaccurate -working mostly from home. Fast return calls though. Pleasant to work with.
Darlene S.One chain missing. Tire strap ratchet worn and hard to use.
RICHARD P.No one at location, drop off
Adenilson D.All good, will use for local rental
Franklin W.I chose Lake City to pick up and the equipment was there when I did my appointment. I had to go 40 miles (round trip) out of my way to get the equipment. Not right and if I could have gotten the trailer else where I would have.
Kyle G.Brandi was very helpful at the last minute of them closing, I really appreciate her
theresa F.Very pleasant and helpful!
Terry B.Super staff very friendly and helpful.
Ronald M.All good
daniel G.It's conveniently located and we had no problem with the drop off.
Clifford W.Buena gente
bernardo B.