Le client n'a pas laissé de commentaire.David G.
Customer Reviews for New Furniture Outlet
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The staff was friendly but untrained on how to complete the reservation. It took over an hour to complete the transaction.Anthony R.
No U-Haul personnel on site. I prefer in person, over online. Furniture store employee was helpful pointing to drop box. Android could not upload photos, had to borrow another phone to complete return.CHRISTOPHER G.
Concerned that no one was available to "check in" the equipment. Dollys and moving blankets left unsecured in parking lot.Joseph L.
The kiosk was not easy I needed help from the person inside the store, he was very helpful but did say this was not his jobPATRICIA D.
The "return kiosk" experience was never explained ahead of time; nor was it at all intuitive. The idea of taking pictures to show the "status" of the truck is almost laughable - anyone could take pictures that would avoid showing any damage, etc. It was extremely frustrating. I was told to put the accessory items in the cab of the truck - 60 blankets and two hand trucks?? This makes no sense.Brad H.
Le client n'a pas laissé de commentaire.Charline W.
We did not receive any of the dollies or furniture pads we paid for. We had to go back the next day and pick them up despite having a stressful day of moving as well. I am so disappointed in uhaulLuke D.
Le client n'a pas laissé de commentaire.George H.
Le client n'a pas laissé de commentaire.SERGIO C.
Le client n'a pas laissé de commentaire.Mario O.
Forget his name but dude did his job quick and effectively and got me back home to finish moving. Pleasant, friendly and on the spot.RICHARD G.
I disagreed with being charged additional cleaning fee, wasn't 2400 enoughMichael M.
Le client n'a pas laissé de commentaire.Claire C.