Customer Reviews for New Generation Rentals LLC
(Concessionnaire U-Haul dans le voisinage)

31 évaluations

397 Tar Heel Ferry Rd   Tar Heel, NC 28392

(910) 862-2464

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(910) 862-2464

397 Tar Heel Ferry Rd
Tar Heel, NC 28392

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

VICTORIA B. 
Évaluation :
5

Amazing customer service. This location went over and beyond to ensure I would have a truck at this location. Would highly recommend.

ShaLia F. 
Évaluation :
5

Just keep up the awesome customer service.

MICHAEL S. 
Évaluation :
5

Staff was extremely well organized and helpful. Nothing to change.

REBECCA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAMEEKA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY W. 
Évaluation :
5

Awesome! Very friendly and service-oriented family-owned business. The ladies are very knowledgeable, helpful and taught me a thing or two about backing and hitching trailers :). Their equipment is in excellent condition and they have an excellent assortment of trailers and vehicles, including being an exclusive source for CruiseAmerica RVs. Give them a try, I'm sure you will be satisfied with their service.

LOUIS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ashley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY F. 
Évaluation :
5

Nothing to improve. Was greeted with a smile and both the ladies in there very polite and down to earth. I will definitely be back in the future

TYLER S. 
Évaluation :
5

Nothing to improve, The service was great.

JACKIE R. 
Évaluation :
5

Folks here were as helpful as can be--great experience

JOHN C. 
Évaluation :
5

Amazing customer service! Customer satisfaction is the staffs main focus! Love it!

TIMOTHY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMASENIA C. 
Évaluation :
5

Perfect for the area, fits our needs!

YESEREE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan H. 
Évaluation :
3

When I made my rental on my phone it said I could drop off the truck in the city I was moving things too, or drop off the truck in a city 30 minutes away and save 30 dollars. I declined the offer and chose to drop it off in my city. When I got the truck rental I was told by a text that my drop off location was in a different city also 30 minutes away, and I didn't get the 30 dollars off. Annoyed

Austin B. 
Évaluation :
5

I loved the family attitude of this location. The moment I stepped in. everyone there talked with me like we were old friends seeing each other again. I will likely rent from them again the next time I need a U-Haul in that area.

JASON B. 
Évaluation :
5

Everything was fine

BENNIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTEDWARD W. 
Évaluation :
5

There was a bit of a mix-up on a one-way rental, but Ivey did an excellent job of getting it corrected. Her positive attitude helped make a difficult day easier.

SHAWN T. 
Évaluation :
5

Outstanding staff and customer service! The best I have ever encountered! Will recommend this location above any others!

TIMOTHY F. 
Évaluation :
5

When I called she did not have a 15 foot truck she drove to the coast that night to provide me one. Anyone wanting that old time personal touch need to call them. She will look after you and make moving easier. Thanks for all you did to make this workable! Robert

TYRELL C. 
Évaluation :
5

Everything went extremely smooth, have already reached out to rent another truck. Thanks, Robert

TYRELL C. 
Évaluation :
5

Nothing, after a horrible and unprofessional, discourteous experience on the phone with a UHaul rep only to be advised that my husband (I'm single) came to the facility and was advised that my truck was no longer available and I had to travel 40 miles to pick up another truck. Thank goodness Ivy at the Tarheel facility was extremely courteous and helpful allowing me to get the truck I requested. An improvement recommendation is to train the customer service reps to be empathetic, professional and courteous. I will be forwarding a letter on my experience with her as it has left a bad taste in my mouth and a hesitation to recommend Uhaul to others (with the exception to Ivy, I would highly recommend her and her facility in Tarheel, NC) Debora Simmons

DEBORA S. 
Évaluation :
5

Thank you. We had to switch to a larger trailer. Very easy swap process!!!

MARK G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

This pick up location was very helpful. Stayed open after there closing hours to ensure i was able to pick up equipment. First location I made a reservation and paid for equipment prior to pick up did not have the equipment. I then had to drive 45mins to this location where they stayed open until I got there.

LANCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny H. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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