Évaluations des clients New Hope Corner Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de New Hope Corner Store

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Lindsey D. le

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Le client n'a pas laissé de commentaire.

Hunter B. le

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Le client n'a pas laissé de commentaire.

Lee D. le

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Terrible customer service. Location was meant to open at 7:00 and no one showed up until 15 after. Floor of the cab was covered in dirt and smashed m&m’s. Back had not been swept out properly. Refilled the gas tank at the end until the dial showed exactly what it was when I picked it up. Drove 1.5 miles to the drop off and it was off. Was charged for 5 gallons (what??) at a charge of almost $20??? For a truck with almost 150k miles - how do you know the gas gauge is 100% accurate? Owner I explained that The Gague showed the exact amount just 2 minutes before the attendant didn’t care. Which seemed to be a pattern for this location with the late arrival, and dirty cabin. Definitely won’t be using this location and will look into other rental truck companies before ever using uhaul again.

Masoud E. le

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Very nice and fast customer service.

Keith P. le

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Le client n'a pas laissé de commentaire.

Martin R. le

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Guy hooked up my trailer and checked all the lights and everything in heavy rain. Great job

Arie C. le

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Great customer service! The store manager helped me with everything Thank you

Eric B. le

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This was our third rental in about six weeks and was by far the worst. The truck was terribly out of alignment, it would literally turn right if you let go of the wheel. The rental location is so close to home that I didn’t realize it until we were loaded and on the road. It was a terrible eight hour trip fighting the truck while towing a car. The truck is a safety risk and needs service before anyone else is put in it.

megan S. le

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Terrible customer service. Asked for a service dolly and was not given it. First truck he gave was dead. Was very over priced. Won’t be back.

Richard W. le

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Customer service and location is great. It makes you happy

Harvey G. le

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Great service, very friendly!

Sabrina S. le

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Le client n'a pas laissé de commentaire.

Jesus O. le

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efficient service. Literally, it took 2 minutes to rent the tow dolly. they hooked up the dolly in 1 minute.... i was on the road in 5 minutes...

Kimberlee K. le

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The guy at front desk is awesome. very nice gentleman. great customer service. convenient location to pick up uhaul. definitely will recommend this location.

James C. le

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Le client n'a pas laissé de commentaire.

Sierra L. le

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Upon pick up for my reservation, the employee advised he knew nothing about a reservation, insisting I was at the wrong location. Then I was instructed to wait until another associate came from running errands (which made me late). The brake lights were out on the truck given to me and I was pulled over by 3 cops during my use of the vehicle. The following morning I arrived at the store by 7:25 to return the truck and no one was there, all doors were locked during the stores business hours. I was never informed about a drop box. I parked the vehicle in the lot & left the store a voicemail that I had arrived for the return & no one was at the location. The entire transaction was extremely unprofessional & caused a number of inconveniences. I also called the U-Haul csr center & advised of the situation & was told I would be charged an additional fee for late return of the truck. Final bill received double charged me. I do not believe the fee should be incurred when the associates were late for work. I got up two hours before my work day to accommodate the return. I was then harassed with several phone calls and voicemails as to why I had not returned the truck...(which i parked in the lot) I then had to travel several cities over to complete the transaction that should have been handled the first go around. Just terrible customer service & an awful inconvenience.

Colin F. le

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Le client n'a pas laissé de commentaire.

Chance A. le

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Le client n'a pas laissé de commentaire.

Dawn K. le

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Trailer was new and in great shape.

Steve L. le

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Le client n'a pas laissé de commentaire.

Sharon N. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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worn out tires damage on the fender oil on the whole trailer One of the security chains are dragged over miles on the street and pretty thin

Nir S. le

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Agent, made me take mile reader from the truck. Upon returning the truck he sent me to the track and take a picture of the mile reader. I felt that I was working for him thats not a good customer experience.

Cynthia B. le

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Wouldn't come outside to show us where to leave the trailer or to unhook the trailer. Would not use this location.

Hung N. le

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good service

Jeremy G. le

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Great service definitely rent here again

Bryan H. le

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Le client n'a pas laissé de commentaire.

Rachel R. le

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Le client n'a pas laissé de commentaire.

Jorge P. le

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Great costumer service

Flamur T. le

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I have the best friendly service at this location.

Jose D. le

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Excellent

FRANKLIN C. le

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Le client n'a pas laissé de commentaire.

Dustin T. le

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Le client n'a pas laissé de commentaire.

Lan nhi N. le

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Le client n'a pas laissé de commentaire.