Customer Reviews for Newport Rentals
24/7 Rentals  |  U-Haul Truck Share 24/7^© Location

Évaluation :

4

I went in 2 weeks early to reserve the 5x9 trailer and on my way to get it on pick up day, I received a call that all they had was a 4x8 trailer. She told me I could get the 5x9 the next day, but I needed it that day. That was why I reserved it 2 weeks early, so it would be there!!!!!

Évaluation :

3

I had to drive for an hour to pick up the cargo trailer. Should have more of these trailers locally.

Évaluation :

5

Make sure your equipment is 100 % operational. I rented a 5x8 and blew my trailer fuses in my truck causing me to have no trailer lights due to a short in the wiring of the trailer. The inside of the trailer had busted guide rails and couldn't tie my DJ equipment down. Burned out lights, bent up roll up door, appearance was not the best. I rent from U-Haul everytime I have a gig cause yall make it easier on me. Not once have I had a bad experience until this one.

Évaluation :

5

Everything was handled quickly and efficiently. The store associate hooked up the trailer for me (to insure it was done correctly). Easy to access, easy egress. All in all a very good experience

Évaluation :

2

No one there knew how to check in my rental when I was returning it. After two phone calls and a photo with their phone taken of my receipt I was told I could go and they would figure it out.

Évaluation :

5

Easy drop off location.

Évaluation :

4

It was all good!

Évaluation :

5

+Very helpful! -Did not have packing blankets

Évaluation :

2

the location was not at the stated address. it was down the road a few blocks. when I called the personel was great. location is at a pawn shop on hwy 182. and was not open on sat.

Évaluation :

5

I was very pleased can't think of a way to improve service to next customer.