Évaluations des clients Niagara Auto Specialties

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Niagara Auto Specialties

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Michael A. le

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They had what I wanted, which was simply the truck. I only saw 2 there. I am not sure what else they could provide. But our contact person was helpful and pleasant. I was happy to work with him.

Ray S. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Couldn't get the phone check-out app to get beyond taking the dash pic. (got stuck on the pic)

Christine K. le

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Le client n'a pas laissé de commentaire.

JOhn M. le

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Le client n'a pas laissé de commentaire.

Derek K. le

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Le client n'a pas laissé de commentaire.

Randy T. le

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Tow dolly was in poor condition. On my trip, one of the wheel straps broke because it was worn. Had to stop and buy a strap at Home Depot so I wouldn't lose vehicle. The left side tail light fell out. The left side tire was low low in air. Left dealer when I picked it up with no running lights because they didn't have a 7 way to four way adapter. Dealers lot was not well light and he had poor knowledge of equipment. I have pictures if needed. I don't know if I would rent again due to poor quality of the equipment. I own 8 trailers myself so this is not the first time I have towed a trailer. I am not happy with this rental, any questions feel free to call me (716) 818-2316 or email at randyt69@verizon.net. ( I will be back in town after November 28

christopher S. le

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Le client n'a pas laissé de commentaire.

Laura B. le

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-The process of 'checking out' was slow. -The trailer lacked a stand/jack that would allow hooking up or removing the trailer. I had to bring my own jack to remove trailer from truck. -no wheel chocks were provided. Potential danger could result from lack of this safety equipment.

joe G. le

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Not a thing! Dom was very informative, got me in & out of there in no time. Went over everything with me & was a very good experience. Will rent from that location for future needs.

Marcus C. le

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we had a very hard time opening the rear door, it took two people at times and was still difficult Looks like someone painted the floor where the rubber strip of the door meets it and would stick! At one point I had to use a crow bar to start the opening.

Joe S. le

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Dominic was great! Very personable and helpful

HARRY S. le

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Le client n'a pas laissé de commentaire.

tim C. le

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Good service, very accomodating

Anthony K. le

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Le client n'a pas laissé de commentaire.

Josiah S. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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The worker here was simply not nice and had very poor customer service skills. Would not recommend anyone to rent from this location!

George C. le

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Le client n'a pas laissé de commentaire.

Brian K. le

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Very professional and thorough

margrete S. le

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Le client n'a pas laissé de commentaire.

Thomas T. le

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Le client n'a pas laissé de commentaire.

sarah M. le

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Le client n'a pas laissé de commentaire.

jason R. le

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Better explanation on this place

Stanley L. le

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Le client n'a pas laissé de commentaire.

david R. le

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Le client n'a pas laissé de commentaire.

Lindsay R. le

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Le client n'a pas laissé de commentaire.

david G. le

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the first place I called had the 26 ft. truck on old Kenmore ave then went to go pick up and was informed truck was not available then I had to go to Sweeney st. where they don't open for uhaul until 4:30 which is ridicules, so I had to wait got there at 445 500 and they still were not there. finally I got my truck, at 530. after i moved and truck was returned it took them what felt like years to process paperwork. absolutely ridicules next time it will be with a different company. and the prices jump all over the place

EDWARD M. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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There was no place to park the truck or my extra vehicle. The people on staff were not trained in how to accept a return. Only one person in the shop knows how to do it.

James F. le

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To start things off, I made the reservation a week and a half before hand, so it's not like this ordeal was a last minute deal. So, to begin, I called to set up a time to pick up the truck I rented. I left several voicemails over the course of the next 3 days, for the man that runs the business. He failed to respond to any of my calls. Since I live nearby, I stopped in to talk with him at 3:00 pm. I was informed by his mother that runs runs the auto repair shop where the trucks are located, that he only runs the business from 4:30 pm - 7:00 pm, M-F, and 9-3 on Saturdays, which was extremely inconvenient. I was also informed that I was not allowed to self check out the truck at 2pm the day that I needed the truck. The timing of our move was dependent on getting the truck by that time so we could have it to our place when help arrived to load it. I was forced to get it a day earlier than anticipated and I had to park it in the street. Not to mention I reserved a 20' truck, and he tried to give me a 15' because he didn't have the 20' there. After talking more, he finally gave in and let us use the 26' truck, which was way more than we needed for our one way move, but was better than the 15' that would have never fit all of our belongings. I also reserved an appliance dolly, which I was also informed he did not have available, which I needed in order to move our refrigerator and stove. He didn't even offer to make a phone call to get one in ASAP, or even call other locations to see if I could get one from them, I had had to call other locations in order to fix his mistake. This was completely unacceptable. I would never recommend renting a uhaul truck from this location.

Daniel S. le

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Le client n'a pas laissé de commentaire.

charles G. le

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Le client n'a pas laissé de commentaire.

ANN P. le

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Nothing

David S. le

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Even though I preregistered online and submitted my credit card number, I had to register and re pay when I went to pick up. Took longer than I thought it would.

colette D. le

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Dominic was very helpful and friendly. The truck was immaculate.

catherine P. le

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Le client n'a pas laissé de commentaire.

Elias F. le

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The guy at this location was really nice, it's a small spot but he was friendly, walked me through and offered me to come back inside

Michael H. le

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Very accommodating as the suggested drop off location was not my reserved choice. This one was closer & not an original option.

james D. le

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Le client n'a pas laissé de commentaire.

david K. le

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Le client n'a pas laissé de commentaire.

faith R. le

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Very helpful and very nice. .

carla J. le

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Excellent service. Very friendly and helpful. Would recommend this location to anyone!

ABEL S. le

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Service at both locations was excellent. Would use again.

JULIE D. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Nancy G. le

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Le client n'a pas laissé de commentaire.

Erin H. le

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Le client n'a pas laissé de commentaire.

Candace R. le

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Very wonderful experience.. They were very efficient.

sukhwinder S. le

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Le client n'a pas laissé de commentaire.

chuck O. le

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doing everything right

Angelo L. le

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Lower price per Mile renting a truck at 19.95 ends up costing 50 just because of .79 a mile kind of steep only used for 20 miles

David G. le

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Le client n'a pas laissé de commentaire.

MARK B. le

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Le client n'a pas laissé de commentaire.

Nicholas M. le

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Le client n'a pas laissé de commentaire.

PETE R. le

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All went well, no problems, great to work with, would recommend to friends and family.

James R. le

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Le client n'a pas laissé de commentaire.

DEBORAH N. le

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Le client n'a pas laissé de commentaire.

ISABELLE V. le

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Le client n'a pas laissé de commentaire.

DAVID M. le

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Give the poor guy behind the counter a chip reader for credit cards.

MARIANNA B. le

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Excellent! In and out very efficiently and thoroughly. Very friendly and helpful. Highly recommended.

Julia E. le

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Le client n'a pas laissé de commentaire.

JIM M. le

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A great experience and nothing more to ask for.

JAMES T. le

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Le client n'a pas laissé de commentaire.

JOE H. le

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Le client n'a pas laissé de commentaire.

julie B. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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I checked in and drove out with the truck in 10 minutes. The individual (Dom) I worked with was excellent. I would recommend renting from this location.

TAMMY P. le

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I was originally looking to rent a larger uhaul but the location near me did not have that size listed on the uhaul website. When I arrived to pick up the truck, the larger size I had wanted was there. The website told me that location didn't even offer that size. My suggestion would be to match the trucks to the dealers or allow dealers to update when they have different types of vehicles available. Otherwise my experience was excellent. The truck was ready and clean and the dealer was very friendly and knowledgable. He took the time to walk around the truck with me and check the mileage together. He also gave me clear directions on how to exit the property and where/when/how to return the truck and keys. I would use this dealer again! And I would recommend him.

JUDY L. le

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Nothing I can think of

KERRI R. le

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Le client n'a pas laissé de commentaire.

JOHN R. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

FRANK C. le

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We rented a truck and utility dolly at 9 am on 5/30/15 The gentleman who did the transaction was Dominic. He was very helpful explaining ever detail of the rental This was helpful to us because this was the first time i rented a truck. Good job

Andrew S. le

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Le client n'a pas laissé de commentaire.

DIANA D. le

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everything was great, people were great, overall an excellent experience.

MARY C. le

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Le client n'a pas laissé de commentaire.

JOSEPH K. le

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Le client n'a pas laissé de commentaire.

SOL G. le

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Everything went smoothly because of Dominic Thank you! Oh, it was a 10' truck

DONEEN L. le

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Le client n'a pas laissé de commentaire.

LEWIS M. le

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Le client n'a pas laissé de commentaire.

PAULETTE C. le

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Dominic was friendly, organized and accommodating. The expected charges were right in line with the final bill. I would highly recommend Niagara Auto Specialties to anyone.

RICHARD A. le

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Le client n'a pas laissé de commentaire.

errol Z. le

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This was a well run business. The staff was knowledgeable, courteous, thoughtful, helpful and professional. They seemed to go out of their way to make this an enjoyable rxperience

drew P. le

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No

Donald H. le

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This is an excellent U-Haul location. I was very impressed with the personnel; efficient, courteous, and very professional. This location represents U-Haul wonderfully.

shelly G. le

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The gentleman we received the uhaul equipment from was excellent and extremely accommodating! I highly recommend anyone renting from him!

STEPHEN M. le

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The truck front signal was hanging and had to be taped in place. The oil light came on during my drive. The AC and heater and fan did not work. Very dangerous.

ROBERT G. le

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Larger assortment of equipment

KIRSTIE S. le

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Dominic was very nice and went out of the way to help me.

EDWARD S. le

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I would not recommend UHaul in general to a friend.

MELISSA K. le

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Le client n'a pas laissé de commentaire.

JACKIE O. le

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Dominic was a huge help, service was great

BETTY B. le

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NOTHING VERY WELL MAINTAINED

JOEY A. le

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nothing u are very accomadateing

DENNIS O. le

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Everything went fine, good people and service at this location. The equipment was new

sharon K. le

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Dominic was wonderful with me. I was nervous about the "move" and he was so helpful.

MICHELLE E. le

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Le client n'a pas laissé de commentaire.

NANCI M. le

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Dominic was friendly and professional. Made the process easy. Explained everything well and answered all my questions. And, I believe your pricing was reasonable.

darryl B. le

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Le client n'a pas laissé de commentaire.

EMILY M. le

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Le client n'a pas laissé de commentaire.

HEIDI W. le

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Le client n'a pas laissé de commentaire.