Le client n'a pas laissé de commentaire.
Miranda B
Customer Reviews for Nifty Thrifty Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Please update your instructions. The trucks were not in the location indicated in the instructions. The lock box was not in the location as in the instructions (was in opposite end of the large parking lot). This led to an hour of searching and on phone with agent, an hour wasted if my bought rental time.
Charles LThe phone check in was not easy. The UHaul app would not upload my photos.
Debra FHow helpful the retailer was, with an awesome customer service.
Arthur MNifty Thrifty has relocated to the other side of the shopping center. The photo shown on the ap is for another business. The van was a Ram 2023 and I thought very nice. What was not nice was completing the return using the ap. The display on the dashboard does not simply display the odometer reading, which is required for completing the rental. After calling customer service and speaking to three people for help, I found the owners manual in the glove box. The words "odometer" nor "mileage" appear anywhere in the index. Four pages into the section with no images called "Settings", I find you need to toggle the steering wheel buttons to a section called "center panel" and then toggle down to "odometer" and then save settings. This took a full hour, in the dark while it was raining.
Loris Lcheck engine light was on in van when we picked it up. Just something that was noticed.
Paul OEmployee did not know how to receive the vehicle. Didn't inspire confidence
Andrew BNowhere to park. Seemed a strange place to drop off a truck
Kimberly M